If you need home warranty advice, review these tips to understand how they work. Start with a reputable company and understand the contract.
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Local Articles in Johnston
A home warranty is a good marketing tool for a home seller. Before you offer one to a potential homebuyer, make sure you do your research on the company.
Home warranties don't always come with the kind of robust protection and security homeowners expect. Here's a quick breakdown on the real costs, and real benefits, of purchasing a warranty for your home.
A home warranty, or home service contract, provides service, repair or replacement on a home’s major systems and appliances for a usual term of one year. They've also topped our list of most-complained about categories for three years running.
First, call your insurance company and tell them you do not want any proceeds paid to the contractor under your policy as you are not going with them. This way they can not collect money on your behalf. Insurance will typically have you sign a form for release of funds anyway but this is a good extra step to make sure your signature isn't forged. Second, call the contractor and tell them you will not be needing their services afterall. Did your husband pay a deposit? If so it may be non-refundable. Then follow up with a certified letter.
An email as well doesn't hurt but some states don't yet recognize email as a form of communication for legally binding documentation. This may have changed and I'm sure more states do recognize them as I haven't followed that topic elsewhere as much as I used to. The contractor's office should be local. A sure fire way to ensure they got the message is to deliver the letter to the office of the contractor and have someone at the office sign a duplicate stating it has been recieved and read. There's no arguing whether they received it or not by doing that.
Hopefully you've learned your lesson about high pressure sales techniques and storm chasers looking for a quick buck. Some people find out a much harder way. While these guys may be legitimate you should always do your homework on a contractor before signing the contract. Unless you have water running out of the house and the work has to be done on the spot it's not so much of an emergency that it can't wait until the next day.
Todd's Home Services
San Antonio, TX
Home Warranty reviews in Johnston
I felt the warranty service company could have done much more to get the unit fixed in a more timely manner. I don't understand why they don't work on weekends.”
Though the policy was purchased in early June, the company did not provide me with the contract until late September. When I called after moving into the house in mid-August, I was told that the warranty covered the air conditioner, the trash compactor, and sundry other appliances that are not present - but not the washer and dryer. It was at this time they told me they would send out the contract, but it would not arrive for 6 weeks! In my book, there is absolutely no excuse for such poor service.
When I got the contract, I looked at it carefully. Knowing my range needed to be fixed, I considered whether I should just forget the home warranty and call someone myself, as they charge $75 just for using the service - but I figured I would pay that anyway, and then any parts and labor would be covered. I would've been far better off to forget this worthless piece of crap warranty. You have no control over who they send - why they would choose a shop over 40 miles away when there are plenty within 10 miles and a few within the same town, I don't know - and then they find some b.s. fine print to not cover even the limited appliances that are covered.
And then their reason for not covering: The range was not recently installed, it is several years old. The back burner would not light because, according to the technician, the burner cover was the wrong size. But of course the burner wouldn't light without a cap on it, either. However, that does not seem to matter. I am on the hook for $181 to the technician - $75 service call, $76 for 4 new burner caps (you can't get just one), and $30 "labor." And I was told that I will still be charged the $75 for AHS, even though they provided NO SERVICE.
This company is nothing but a schister operation. I will be filing a complaint with the Better Business Bureau, at least, and, if possible, the Dept. of Commerce. NEVER USE THIS COMPANY!!! Note - Years ago I had a home warranty (I can't remember the company) and I felt they were fair, honest, and provided a worthwhile service, so it's not that I'm biased against the industry.
They are not the least expense home warranty company, but you do get what you pay for. For me that is fast, professional repairs. Isn't that what we want in a warranty company?
All Home Warranty Companies in Johnston, RI
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