. I originally wanted a bench reupholstered. I ended up have 5 more pieces of furniture reupholstered. The quality of the work was outstanding.
has a gift for this kind of work. ...more Speaking of
, he and his wife were a joy to work with. They are great people. I recommend them very highly. "
Rated Review by Paul J.
"They did an excellent job. It looks as good as new. They were helpful and recommended a marine upholstery protectant (not something they sell). They are very skillful at what they do. Their price is fair for the quality of work.
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meets the definition of a true craftsman -- clearly he knows his business and without question takes great pride in his work. I have no idea about the charge but it seemed fair to me based on a little scanning of the internet.
I also noted some very fine cars in his shop that were in the process of being restored ...more and been left in his care for the upholstery work.
I should mention that this company was recommended to me by the body shop (
) that I have done business with in the past and whom I trust implicitly.
"The apparatus has never worked properly. Several phone conversations have promised resolution, but are always prefaced with some reason why it cannot be done, car trouble, boat trouble, money trouble. The owner actually laughed at me as I tried to explain the gravity of the situation. And each time you call you must call from another person's ...more phone because they will never answer your call again. Here is the last email which outlines the last phone conversation:
This is a follow up to this afternoon's phone conversation.
You have spoken with my mother on several occasions and while you have agreed to resolve this - it has not yet been resolved.
This afternoon you agreed to call me when you got back into town. You are currently out of town as you encountered car trouble out of state. You had your son take down my information. If you have misplaced it - here is my cell phone 3**-***-****. You may call me any day/any time of day. I prefer that you also respond to this email. I expect that I will hear from you before close of business on Thursday to set an appointment.
is currently at MADS (Marine Automated Dock Systems). You and my mother spoke about you repairing or replacing the unit at MADS before she has it delivered to the property. Please advise if you are able to do this before Monday June 9th. If you cannot - I request that you come to my parents' property June 20, 2014 when I will be there to meet you. I will be there all day.
To summarize, please respond to this email and call me within two days to confirm that you will provide service at MADS before Monday or schedule a visit to my parents' property on June 20th.
I am sure you are familiar with MADS, however I will provide their information is below. I provided my parents' address to you on the phone. If you need it again - please call me.
I have copied several friends and family members on this email such that there is a record of the details of the situation thus far. I look forward to an expeditious resolution of this issue.
I will be filing with the Better Business Bureau next.
the owner seems like a nice enough guy, but they are horrible unorganized and simply don't communicate. I gave them probably the most detailed set of instructions with photos and descriptions that any upholstery company has ever received and it was as if they never even looked at them. The few times I ...more did speak with anyone to answer questions they had it was obvious they had not looked at the photos.
When they finally shipped the product both of the colors were wrong. We agreed to let one color stay and have them repair the other color and shipped everything back to them. After waiting 2 weeks with no feedback and trying to reach them for a week, they finally replied that they material they ordered to finish my job had been used for another job and they had to reorder. They gave me a date by which that material would arrive and by when they would ship. When that day came and went I still had not heard from them and finally reached them only to find out the material did not arrive on time (would have been nice to be contacted considering all the previous screw ups). Then was promised new ship date of the day I'm writing this review. I haven't received any word and have sent 3 emails today trying to get a status.
Bottom line is... the owner seems like a nice guy but I would not do business with him again. His company is disorganized and refuses to talk to its customers which is the reason they make mistakes and don't deliver.
If i have to
these guys I will but I hope it doesn't come to that.
Whatever you do.... don't give them your boat or car interior or you may never see it again. "
on the phone. He gave me a rough estimate of $750.00 + 7.75% + $50.00 for a trip charge because I am 16.2 miles away from him. He called me back and said that he wouldn't charge me a trip charge if I brought the boat to him on my trailer. His address is 9116 Beatties Ford Road near Huntersville...so if your more ...more than 30 minutes away from him , be aware...I was only 26 minutes away from him, yet he was still going to charge me an extra $50.00. I did not want to pursue his service after that. He should put on Angie's list that he charges a trip charge. "
Upholstery is a true professional that performs outstanding work. He offers free estimates and free pickup and delivery!! It took me a year to find the material that I wanted and Mr.
even told me of a place to find quality material at a good price. He then picked up my furniture ...more and to my amazement, had it completely finished in four days!! His work is beautiful and I am so very happy with my "new" chairs. Quality work at a very reasonable price. My old ugly chairs came home looking like I had just purchased them off the show room floor. He has been in business for 40 years..I can truly see why! I also know he does boats and patio furniture. I will be calling him again soon! Very pleasant to work with and as you can see from this review..I am extremely pleased! "
, the owner, was excellent. don't let the modesty of the shop fool you. His upholstery technicians got right on the job. It was my daughter's Honda CRV EX-L.
reupholstered the left driver side door, repaired the cushion in the driver side seat, touched up the upper cushion leather on the ...more drivers side seat, and reconditioned the back leather seats that were cracking & ugly. WOW! What a difference. It probably added $1,000 to the resale value if I wanted to sell it. Anyway, you will be extremely happy with
's service at
& Upholstery. don't look anyway else. I compared the prices and
was the most reasonable. I had another upholstery place tell me the leather couldn't be repaired in the back seats and they wanted to replace it with cheap vinyl.