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Local Articles in Cranston
Many couples view their wedding day as an opportunity to showcase each other and that means the groom get more input when it comes to decision making.
Invitation Design reviews in Cranston
Attempts to contact the company were fruitless. The company does not have a phone number and does not accept phone calls, probably because of the volume of complaints they would receive. I sent an email to "customer service" asking for a refund of the 11 months of membership I do not want, explained I cancelled the membership just 2 weeks later, and stated I never agreed to a one-year membership. Their customer service person barely responded to my email. 2 days later, the response I received, was them pasting some of their membership terms in a response, and not directly addressing much of what I wrote.
They refused to give a refund, stating that they do not offer monthly memberships. However, they offered no explanation of why they advertise a monthly rate in large bold letters of $3.99/month, when they do not offer a monthly service.
I investigated the company online, and found a slew of billing complaints against this company on www.ripoffreport.com and the Better Business Bureau. The BBB website indicates a total of 245 complaints over the last 3 years, with 159 of them over "billing issues." The BBB even states: "On February 13, 2014, BBB recognized a pattern of complaints from consumers regarding billing and customer service issues. Consumers allege
My complaint and experience mirrors the "pattern of complaints" referenced by the BBB. Even after I notified
In my opinion, this website is a scam that lures people in who need to use one invitation, forces them to sign a membership without telling them it is for a full year, and then charges almost $50 and refuses to refund. Their entire business model, in my opinion, is predicated on roping people into something they don't want, and overcharging for a minor use of their service. Due to the volume of complaints, they must know that people are complaining of this repeatedly. One birthday invitation should not cost you almost $50. A reputable company would offer the purchase of one invitation, and allow you to join monthly, and not deceive people into joining for a full year.
The cards arrive quickly. I really like
provided me with a proof of what the invitation was going to look like
so that I could verify all of the details. I was also able to see the
size and colors. She made a couple of recommendations that I did not
think of. I will be doing place cards for the party.
Invitation Designers in Cranston, RI
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