Sample Reviews

F

Rating
I can only describe my experience having my flooring
installed as unprofessional. The
measuring was done "in record time" only to find out he didn't do it
properly and there was not enough material to finish the job properly, only
later did we find out the material that was needed was no longer available so...More /> we had to compromise on finish pieces. The installer was completely
inexperienced in the job of installing a laminate floor and was unable to even
complete the job around my bi-fold doors and patio door. He used a nail gun to attach the 1/4
round molding to hold the floor down and left huge holes in it that required
spackle before painting. Also he was unable to unhook/rehook the icemaker,
thankfully my husband was able to do it.
Before he left I asked what was the plan for the huge "gap"
between the floor and the base of the doors and he said, "I dunno, maybe
you could caulk it". WHAT!!!
Since the transition pieces were no longer available, remember they were not
ordered properly the first time, the flooring manager tried to "make
due" with pieces he purchased and stained to match the floor. They were the complete wrong material
and the surface was rough, completely unlike the floor and the 1 piece of
transition that did match the floor.
So at that point
Wilkes Barre Carpet Installers Provider Name Locked
considered the job complete. I had 5 transition areas and 3
different un-matching pieces. On
my own I was able to find pieces that matched the floor and they finally did
get installed. It took 3 months
for my floor to be finished. I
don't suggest you EVER allow anyone from this company to do any work in your
home, you have been warned, consumers beware.


- Denise W.
D

Rating
Carpet was good but I had to constantly watch for the hurry up and get out attitude of the crew. Had to have them re adjust minor issues. Installers broke our mirror glass closet doors. Back splash tiles were crooked and had to be redone on one surface and some are still crooked. Wood thresholds had to redone due to wrong size material ordered.
Wilkes Barre Carpet Installers Provider Name Locked
even sent my email with concerns to the installers which is a Huge lack of professionalism.
- David R.
A

Rating
We have used
Wilkes Barre Carpet Installers Provider Name Locked
before and we're very happy. They are prompt, friendly and very fast. The sales person took a lot of time with us and came up with a really cost effective wood to match the style we were thinking of. The installers worked very quickly and the whole process went very quickly.
- Michael P.
F

Rating
Absolutely Horrible. They had to
Wilkes Barre Carpet Installers Provider Name Locked
the floor three times due to incompetence. Had to fight "tooth-and-nail" with
Wilkes Barre Carpet Installers Provider Name Locked
to respond. After the first laminate flooring was laid (very unevenly and shabbily, with large marsh-
Wilkes Barre Carpet Installers Provider Name Locked
holes into which you would sink as you walked across it), Mr.
Wilkes Barre Carpet Installers Provider Name Locked
came out and walked on it and said it was perfectly normal. As I said, we had to fight tooth-and-nail, hire an expert witness (registered Professional Engineer) and threaten a lawsuit to get a response from these guys. Then they tried to level the floor and made it even worse. At this point, it was like a small roller-coaster. Having no floor, and no place to live during this whole ordeal,
Wilkes Barre Carpet Installers Provider Name Locked
essentially forced us to pay another ~ $5,000 to fix the mess they made. It was a horrible experience and even now, 8 years later, I still want to vomit when I think about their workmanship, the owner's callous attitude, and the pain and suffering they put my wife, small child, and me through during a very long multi-week ordeal.
- David A.
A

Rating
Carpet One did a great job. My office and the stairway leading up to it had old carpet with little or no padding underneath. Carpet One visited the building and gave me a prompt quote to remove the old carpet, put down padding and new commercial grade carpeting. The completed the job quickly and professionally, I'm very happy.
- Sean G.
C

Rating
All installation was performed by sub-contractors with varying levels of quality, care, and customer satisfaction. The house-brand engineered hardwood flooring product was beautiful in appearance but, as it turns out, is very, very susceptible to scratching and denting (not highly resilient) (for reference: walnut engineered flooring, From The Forest brand). The day after installation we found numerous scratches in the hardwood flooring left behind from the installation process itself. Then with subsequent construction activities, additional damage was done to the flooring. While some was due to negligence by the construction contractors, we have also found that over the 2 short weeks we've had this material in our house that it is very easily scratched and dented in everyday wear & tare. I can't recommend this particular hardwood product to other customers. The carpet installation by their carpeting sub-contractors was very poorly performed and required a follow-up visit to get the edging properly laid down. Still, there were corners where the edges were not at all flush with the wall and will require additional service visits to patch-up the bald spots. So far,
Wilkes Barre Carpet Installers Provider Name Locked
has been responsive to our calls for follow-up service and we anticipate that they will follow through to resolve these installation mishaps. However, we selected
Wilkes Barre Carpet Installers Provider Name Locked
(as opposed to cheaper options or big-box providers) assuming that their product quality and installation services would be top-notch and would not require so much follow-up attention.
- Peter M.
A

Rating
I walked into their showroom and met
Wilkes Barre Carpet Installers Provider Name Locked
. He showed me a number of different carpets, quoted the prices and gave me samples so that I could compare how they would look inside my unit. Initially his quote was based on square yards, but I told him I only wanted the final price since there are so many variables beyond the "square yard" number and he complied with my request. I thought his quoted price was very fair - he wanted to make a sale. I am in the commercial real estate business and so I have some familiarity with carpet prices. I also recently had obtained another quote from a "deep discounter" that in the end was higher than
Wilkes Barre Carpet Installers Provider Name Locked
's.
Wilkes Barre Carpet Installers Provider Name Locked
personally visited the unit to inspect the condition of the floor for the hardwood and linoleum and appeared to focus on a number of trim issues that I typically do not see carpet people looking at. They appeared to be very busy since the first opening for installation was 3-4 weeks out. However,
Wilkes Barre Carpet Installers Provider Name Locked
then called back and said they could fit me in within several days due to a cancellation. Two workers came at 9:00 a.m. and they stayed until 7:30 p.m. (rather than coming back the next day to finish the work). Work was professional. Overall, a very positive experience.
- john W.
B

Rating
I recently purchased a new home that needed some updating. I called
Wilkes Barre Carpet Installers Provider Name Locked
to install a floating hardwood floor on my first level. The representative was awesome and knew exactly what I wanted. He said after the floors went in they would put new quarter round and there would be extra wood pieces incase something needed to be replaced down the line. On install day the two workers were great and explained everything to me. He said he would call me an hour before he was ready to wrap up because it was an all day project. When I arrived everything looked good. He showed me the remaining payment and our numbers were different. It turns out that the representative didn't do his math correctly. They also missed putting quarter round in certain places and left me with NO replacement wood. I mailed the check for the discrepancy and was told he would find out about the extra pieces and quarter round. Obviously my check was cashed and I didn't receive a phone call.... They did a great job and I bought quarter round for $2 at Home Depot (not a big deal). But don't tell me I will have extra pieces and I don't...and don't say you'll call me back to rectify the situation and you don't. I also think the money difference should have been picked up by
Wilkes Barre Carpet Installers Provider Name Locked
due to the problems and the representative's mistake. I would use them again, but double check everything!!
- Lauren Q.
A

Rating
When I first contacted
Wilkes Barre Carpet Installers Provider Name Locked
, I asked if he could replace damaged carpet with some extra carpet that I had on hand. He quoted me a price based on that description of the job. When he arrived, it was determined that the extra carpet that I had was not enough to complete the job.
Wilkes Barre Carpet Installers Provider Name Locked
and his assistant were able to still complete the job using the carpet I had provided with salvaged (usable) pieces from the damaged carpet that was removed. I did have to pay extra for the additional labor involved in this patchwork-type of project, but it was still cheaper than if I had purchased new carpeting for this space. The finished product looks beautiful! Thank you
Wilkes Barre Carpet Installers Provider Name Locked
!
- Nancy R.
D

Rating
I visited the store in West
Wilkes Barre Carpet Installers Provider Name Locked
on the encouragement of another hardwood flloor installer who used tp work for
Wilkes Barre Carpet Installers Provider Name Locked
. And I understand now why he encouraged me to do so. When you walk in this store you feel like you just walked into a car dealership! There is no browsing in this store. The woman at the reception desk accost you with a stern "may I help you". AN once you free yourself from that you are promptly swarmed by a salesperson. I explained on first contact that I was looking for hardwood floor for a "slab concrete ground floor install" completely understand that this limits your choice of product and install methods. And I explained that I really would like 3/8 inch solid hardwood as my first choice of product, showing the person a sample of a 3/8 inch Wenge hardwood I have received from BR-111 that is no longer available. The sales person greeted me with a frown/furrowed
Wilkes Barre Carpet Installers Provider Name Locked
and began to tell me how high heels with ding and scatch this very easy....mind you I am a male. no high heels. And had she asked she would have known I am a bachelor with no pets (so I can indulge myself with white furniture and dark hardwood floors). Nonetheless she showed me a few engineered wood floors in dark colors explaining constantly during the encounter that they rarely install dark hardwood floors and reiterating comments about heel
Wilkes Barre Carpet Installers Provider Name Locked
and scratches at which point I countered that one of the products she was showing me has a jenga hardness of almost 3000 (very hard and durable). All of these options priced out at $11.50 to $14.00 sq foot installed and on average about 1.50 to 2.00 dollars more than other A+ rated installers. She then recommended that I could consider 3/8 inch solid unfinished maple and stain with dark with a "water pop". However, 10 minutes later she began telling me that engineered was the only option "they" would install as they will not service solid (not even 3/8) installed on concrete due to buckling issues from moisture regardless of what the manufacturer says. Hence, 30 minutes into this ordeal she finally tells me that I am not able to get what I came into the store for....3/8 inch solid hardwood.
Now here is where it gets even more odd. I called a few other top rate (A+ on Angies List) hardwood installers who had previously said they will install and warranty a 3/8 or 5/8 inch solid hardwood install and asked them about an install of 3/8 inch unfinished maple stained dark at the on-site. And they all said that even their best installers will not do this given that even with a "water pop" maple stains very blotchy and is nearly impossible to get a uniform dark stain on the job site. That this is only possible with factory/machine stainings (Mirage,
Wilkes Barre Carpet Installers Provider Name Locked
etc).
Not only did I find this to be a rather irritating encounter but I ultimately came to the conclusion that the expertise of the installation here is not worthy of an A+ rating given their advice and comments. I think if you are looking for a light colored hardwood floor (3/4 solid on above ground install or engineered) these might be your people if you are willing to pay $1.00 to $2.00 a sq foot more than the other A+ rated Angie's installers
- ANDY H.
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All Carpet Installers in Wilkes Barre, PA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AR-Tech

39 Rte 435
Gouldsboro, PA
9 full-time employees + subcontractors billing procedures dependent upon job size: 1/2 down to...

Baltruchitis Construction LLC

Courtdale
Kingston, PA
Our company is based out of west wyoming, pa, owned and operated by michael baltruchitis. we...

BUDGET FLOORZ

156 MUNDY ST
Wilkes Barre, PA

C2M-E

22 smiths pond rd
Dallas, Pa
Cash, check, credit cards and invoicing

Cahaba Scapes

2130 11th avenue north
Birmingham, AL
We offer a full scale of all outdoor improvements, from simple lawn care to complete landscape...

Carpet Mill Direct Outlet

2 Wyoming Ave
Wyoming, PA

Color Your Carpet

9733 Elaine Rd.
Jacksonville, FL
Our only business is carpet dyeing! our unique "carpet color care" services are providing...

CONTEMPORARY KITCHEN & BATH

74 Govier Street
Wilkes Barre, PA

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN
Directbuy of indianapolis is a great connection for those who prefer mid to high quality...

First General Services of NE

31 Ruddle St
Wilkes Barre, PA
Additional dba - lbj construction company inc. additional email -...

Fuzzy Side Up

51 n main st
Shickshinny, pa
I have been in the floor covering trade for over 30 years.i do professional carpet...

HAYKO Fine Rugs and Tapestries

9-20 35th Ave
Long Island City, NY
With an innate cultural attraction to the art of rug weaving and well over 35 years of...

HEADS UP FLOORING

831 Hamlin Hwy
Lake Ariel, PA
Heads up flooring has been family owned and operated for over 35 years. established in 1976...

Home Depot

41 Spring St
Wilkes Barre, PA
Additional phone number - (570) 253-3148, (570) 346-3471, (570) 476-6656. additional fax -...

House Doctors

239 Main St
Dickson City, PA
House doctors is the professional handyman service you can trust for all of your home...

Humphreys Contracting & Home Improvement

33 Mt. Crest Dr.
Lake Ariel, PA
We do most everything affiliated with home improvement. we're a family owned business with 4-6...

Jakes Carpet

P.O. Box 151
Hamlin, PA
We are a retail floor & window covering store in business for 33 years. we sell and install...

K W CARPETS & MORE

RR 309
Dallas, PA
Full floor covering store example: carpet, ceramic tile, hardwood, laminate, vinyl any...

KELLEHER'S CARPET

734 E Drinker St
Scranton, PA

Kirt's Carpet Repair Service

Glendale, AZ
Thirty years expirence in carpet repairs

Lee & Son Furniture

3924 State Route 29
Springville, PA
All hardwood, tile, laminate and countertops installed by family installers...carpet and vinyl...

LOWE'S

925 PATRIOT DR
Elizabethton, TN

OLD FORGE FLOOR CTR

192 N MAIN ST
Old Forge, PA
Established in 1993, old forge floor center has been serving the region for all floor covering...

PEI Enterprises Inc.

201 S. Blakely St. 309 / PO Box 374
Scranton, PA
Residential and commercial construction, maintenance, landscaping, lawn maintenance, snow...

personal touch experts

43 North Meade Street
Wilkes Barre, PA
8-10 members to our experienced team. we take pride in providing outstanding quality work at...

Picture Perfect Home Improvements

222 jackson street
Thompson, PA
Owner operated. no subs. cost is determined by the job. no travel charges. no service charges....

PM & M LLC

146 W Acorn Hill Dr
Olyphant, PA
General contracting, major and minor remodeling. broker for getting the best price and...

Pocono Home Inspections

PO. Box 2179
Pocono Pines, PA
Property inspections for home and or buildings, private commercial or otherwise

RANDY'S PAINT & DECORATING

510 S MAIN ST
Wilkes Barre, PA

Scorey Brother's Floor Covering

32 Forrest St
Wilkes Barre, PA
Additional contact names - andrea scorey, jimmy scorey, bobby scorey, jeannie scorey.

Shamrock Construction

141 S Fillmore Ave
Scranton, PA
We are a full service contracting company. serving the greater scranton and surrounding areas....

Shimko Construction

293 South Sheridan Street
Wilkes Barre, PA
Over 20 years of knowledge, and service with anything from roofs to basements. full remodels,...

The Flooring Doctors

Village Dr 295
Taylor, PA
We sell flooring at half the price of a carpet store and install it with 32 yrs of...

The Handy Man Can

400 1st St
Weatherly, PA
Visit our website & view our past job's at: handymancan.yolasite.com, all our contact info is...

TUFT TEX CARPET

1325 N RIVER ST
Wilkes Barre, PA

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