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F
"This company totally misrepresents its services to get a signed contract. June 2014 one of their salesman was in the neighborhood and approached me seeking my business." After he laid out his sales pitch I specifically asked him if the attic was part of the pest control service and his answer was yes. I signed the contract expecting all the services we discussed. October 2014
arrived at my house for pest control treatment and when I asked about the attic the employee stated they do not treat attics that do not have a finished floor. Employee was told about my conversation with the salesman and I advised him that the salesman never asked whether the attic had a finished floor or not. Employee refused to service the attic. November 17, 2014 I called
and terminated service for the reason stated above. I was advised of a $150.00 cancellation fee. I told customer service representative to have owner call me in regard to this matter but never received a return call. Fee was never charged to my checking account. January 28, 2015 I was in my driveway when their service truck arrived unexpectedly. Service tech was advised that I canceled the service back in November and he was not needed. After service tech left my property I called their office and once again cancelled the service. They acknowledge my November 17, 2014 phone call cancelling the contract but offered no explanation as to why they sent a service tech to my house. Once again, they were advised of the misrepresentation of their salesman as the cause of termination of service. Later that afternoon a manager called me and for the third time I explained the misrepresentation by their salesman and was done dealing with their company.
automatically withdrew $150.00 out of my checking account that afternoon for termination of contract. This company is a total joke. Customer service is incompetent. Their salesman will mislead and tell you whatever you want to hear to get a signed contract. After terminating the contract back in November they had the nerve to send another tech to my house in January. If I was not home they would have performed outside treatment and withdrew funds out of my checking account automatically for that service.

-Scott S.

A
"We initially used them through a Angie's List coupon. We were very pleased with the service and hired them to perform quarterly pest control.

-Paul S.

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Local Articles in Whitehall

snowy house

The Angie's List Guide to Winter Maintenance

It's the time of year when the winter weather can take a toll. Follow this winter maintenance checklist to protect your home, your car and your health.

Pest Control Services

A homeowner's guide to hiring an exterminator or pest control company to rid your home of insects or rodents.

roof rats in attic
Animal Removal, Pest Control/Exterminating

Roof rats, also called citrus rats, could be living in your attic undetected. If you find roof rats, stop and call a pest control company.

Store all food in airtight containers. A pest can't nibble through plastic and glass the way it can through a thin cardboard box. (Photo courtesy of Angie's List member Jeremy G. of New York)
Pest Control/Exterminating

Pests can enter your pantry via birdseed or groceries. Infestations from contaminated products can spread quickly. Learn to prevent and deal with pantry pests.

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

Door sweeps are an excellent upgrade to install and can prevent earwigs from sneaking in under the door, says Garvin. (Photo courtesy of Angie's List member Pat T. of New York)
Pest Control/Exterminating

Tips for getting rid of earwigs, in case they come inside as the temperature drops. You may see these pincher bugs in your home basement, bathrooms or kitchen.

Angie's Answers

?

You have a lot of questions. I will try to cover them all.

First, mice can fit through a hole the size of a dime.
Second, unlike rats, mice are very small; it would take a major infestation to generate a persistent odor as indicated.

Elimination starts by sealing the exterior foundation of the home, door sweeps, broken windows, cracks in the foundation, holes around electrical service, water faucets and dryer vents.

Secondly, food sources must be eliminated. Mice only need 1 gram of food a day and they extract water directly from the food they digest.

Next, mice infestations are more localized than people think, bait under the house might not have any effect. Heat sources like refrigerators and hot water heaters are suspect as a base of operation.

Snap traps are highly effective when used where dropping are found. Use a variety of bait, peanut butter (avoid this if children are present), brownie, fruit and even dental floss tied to the pedal (nesting material).

As for the odor, look for an enzyme based cleaner / deodorizer.

 

If the problem continues seek the help of a Pest Control Professional with rodent experience.
 

Hope that helps,

Andrew Deluca



?
The quickest way I've found to get rid of them (as opposed to preventing them - see answer above) is to put a half cup of cider vinegar (must be cider vinegar) in a jar or bowl and put a half-dozen drops of dishwashing liquid on top of it.  Leave out on a counter wherever the problem exists. Empty and refill as needed.
?
Legally, it needs to be pest control - wildly boring technical explanation regarding Federal pesticide laws that I won't bother you with.  Having said that, depending on where they are located in your chimnet, you could do it yourselt.  Most wasp control products will shoot 12'-20'.  So, if they are in a lower section of your chimney you wait until dark (they return to their nests before dark) and reach up above your damper and spray the nests.  If you're not averse to being on your roof, do the same thing from the top.  Otherwise, hire a professional.
?
?
?
An exterminator - you have to careful that the pests are driven out of the attic BEFORE the entrance they were using is closed up, otherwise you have dead decaying animals in your attic - can cause a stench that lasts for weeks.

Pest Control reviews in Whitehall

A

Rating
Whitehall Exterminators Provider Name Locked
did a fantastic job. He is pumctual, professional, courteous and an all around great guy.
I have referred him to the other homes in our neighborhood.
- Rhonda W.
A

Rating
Whitehall Exterminators Provider Name Locked
was here on time, very polite and informative. Explained everything he was going to do and why it needed to be done. He was great the animals. Thank you so much! I will definitely recommend them.
- elizabeth H.
A

Rating
Professional arrived right on time, which I was not expecting, so as a result I was not home but at my old apartment gathering some things. He patiently waited 15 minutes for me to arrive. We went inside and I showed him some areas of concern, he then explained what he was going to do and then got right to work. It was drizzling that day, so he informed me that if I felt the yard needed to be sprayed again to call and they would come out no problem to respray. We still had a minor issue with some roaches and ants a week later, so I setup another appointment, which was free of charge as any additional appointments needed are covered under the package. Professional resprayed the yard and the problem areas inside, and also put out some bait which I was told the ants should take back to their nest, killing off the rest of them. So far so good, we have not seen anymore ants or roaches, and it is a very good feeling knowing if we do have more problems, Hometown will come out and rectify them for us, free of charge.
TL;DR professional, punctual, and effective.
- Alex B.
A

Rating
Everything went really great, they kept in touch through the whole process. There was an issue with car trouble, which happens but they resolved it in a timely manner and showed up to do the job despite the unforeseeable circumstance. But just to show you, the customer service was on the phone and had someone on standby to be there at the time agreed upon in case they were not able to resolve the vehicle trouble. They did resolve it and the original inspector arrived right on time, did the inspection and I was well on my way back to work.
I would completely recommend them to who needed it. And when I'm ready to start up pest control services, then they would be the one that I would hire and they are ones that I recommend.
Thank you for the wonderful customer service, I think you guys are great.


- Michelle D.
D

Rating
I asked for an estimate to treat termite damage in my shed, and Kilter scheduled an inspector to come out within two days. The inspector was very nice and seemed knowledgeable. But he told me that they have a minimum charge of $1350, which is far more than it would cost to spray the shed. I was looking for someone to deal with a small termite problem, and apparently they only deal with larger ones.
I am upset that I was not told on the phone about this minimum, before scheduling an inspection. I took half a day off work to meet the
inspector, and it was a waste of my time.
Kilter should show more respect for its customers' time and be upfront about what they will and will not do.
- Nancy H.
C

Rating
I had a hornet nest inside my tool shed above the door. The worker approached the scene wearing short sleeves and no protective gear and reached inside the door, spraying pesticide and hoping to hit the nest without being able to actually see it. He managed to get stung on the arm when the hornets reacted. He continued spraying an excessive amount of insecticide all over the inside of the shed, getting it on much of the tools and equipment inside. He was also spraying indiscriminately outside the shed, trying to hit individual hornets in flight. When I asked if there was any health risk with all of the pesticide on my tools, he said it would be fine "as long as I didn't lick it". He did succeed in wiping out the nest, but I was not impressed with his professionalism and was not pleased at the excessive amount of pesticide used inside and around the shed.
- Herbert S.
A

Rating
I had noticed some carpenter ants inside my house, and called
Whitehall Exterminators Provider Name Locked
to assess the situation. Based on my description, he told me he did not believe I had an active infestation in the house, but that due to the number of trees in the immediate vicinity there was likely to be a lot of carpenter ants in the area around the house. He recommended treating the perimeter of the house to prevent future problems. The treatment was done on the same visit, and required me to be away from the house for a couple of hours.
- Herbert S.
A

Rating
1. I very much appreciated the fact that
Whitehall Exterminators Provider Name Locked
comes in an unmarked car (unlike exterminators) because I didn't want my neighbors to know that I might have a pest problem.
2. The owner/handler
Whitehall Exterminators Provider Name Locked
is extremely professional, punctual and knowledgeable about bed bugs.
3. The price to
Whitehall Exterminators Provider Name Locked
my entire house was extremely reasonable. Once I found out where the bed bugs were, I could specifically target the treatment rather than spending thousands of dollars throwing things out.
4. I was completely freaked out that I might have a bed bug infestation.
Whitehall Exterminators Provider Name Locked
gave me immediate peace of mind.
5.
Whitehall Exterminators Provider Name Locked
, the bed bug dog, has up-to-date training certified by a national organization. And, he is the sweetest dog ever!
- Sara R.

All Exterminators in Whitehall, PA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A1 Wildlife Pest Control

450 Cedar Rd.
Bangor

Allentown Cat Clinic PC

4090 W Tilghman St
Allentown

Bethlehem Pest Control

911 Main St.
Bethlehem

BPG Home Inspections

289 Towne Center Blvd
Easton

BULLET EXTERMINATING CO

PO Box 148
Macungie

DOOR-TO-DOOR HOME INSPECTIONS

109 N RICHMOND ST
Fleetwood

Drum Pest Control

PO Box 1268
Easton

Ehrlich

1125 Berkshire Blvd # 150
Reading

Ehrlich Pest Control - Allentown 004

1400 N. Irving Street
Allentown

Ehrlich Pest Control - Reading 001

500 Spring Ridge Drive
Reading

EMS Exterminators

415 N 15th St
Allentown

Green Lawn Fertilizing Inc

1004 Saunders Ln
West Chester

Green Pest Solutions

1004 Saunders Ln
West Chester

Homeland Pest Control Inc

1039 E Susquehanna St
Allentown

Integrated Property Solutions Co

5208 Hoffman Dr S
Schnecksville

Jake of All Trades

324 Spring St #2
Bethlehem

Joshua Tree

310 Center St
Stockertown

KEITH GALVIN WILDLIFE CONTROL

8790 TURKEY RIDGE RD
Breinigsville

Keystone Inspection Service

4975 City Hall Blvd. #7103

Krause Home Inspection Service, Inc.

P.O. Box 21195
Lehigh Valley

Lab Pro Home Inspection

P.O. Box 165
Orefield

Lehigh Valley pest control

1100 Greenleaf Dr
Bethlehem

LITTLE'S TERMITE & PEST

1929 RUTH ST.
Allentown

Michael D. Shank

989 Penn St
Reading

NAM Exterminating, Inc.

708 N 13th St
Allentown

NaturaLawn of America - Kutztown PA

509 College Blvd
Kutztown

Pat's Pest Control

East Greenville

Pest Pro

2475 Willow Park Rd
Bethlehem

Pointe Pest Control

401 E 4th St
Bridgeport

QUEST TERMITE & PEST

3507 ROUTE 378
Bethlehem

REICHENBACH PEST CONTROL

620 N 10TH ST
Allentown

Reliable Auto Body

967 Sumner Ave
Whitehall

Rid-Et Pest Solutions

42 S Main St
Nazareth

Scotts LawnService - Phoenixville

1000 Schell Ln
Phoenixville

Season After Season

1011 Frost Hollow Rd
Easton

Seitz Brothers Exterminating Inc

83 Claremont Ave
Tamaqua

Seitz Brothers PA

83 Claremont Ave.
Tamaqua

Sting Operation pest Control

P.O. Box 3573
Allentown

Terminix

1155 Mid Valley Drive
Olyphant

THE HOME INSPECTOR INC

2061 KENBROOK RD
Lebanon

WILDLIFE PEST CONTROL

4508 DARBY ST
Center Valley

WILDLIFE PEST CONTROL

4130 SANIBEL DR
Whitehall

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