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So I contacted In speaking with him, he had no idea what "deal" I was talking about, and he had no understanding of any advertisements for his company on Angie's List website. So he took my name and number and said he would call to figure out what was going on and to get back in contact with me -- I never heard back from him. So I waited until the following week, September 26, and called
After the explanation and my agreement, we setup a date of September 28 for the work to be performed. The date worked perfectly for my family because we had an additional contractor over that day to perform some indoor and outdoor work at our property. The date came and went, with some slight passing showers in the day, and
By October 3, they still had not called or showed up (we had four straight days of absolutely beautiful weather). I called Angie's List to file a complaint against the company and they asked if I could attempt to contact the contractor one last time. I called
His employee showed up at the agreed-upon time on October 5, in an unmarked mini van with a large ladder strapped to the roof. We briefly spoke about the work to be performed and he quickly got to work. The total time spent was about an hour to an hour and a half. The employee essentially used his hands, small tools, and a leaf blower to clear out debris from the gutters. He also hammered all of the gutter nails to ensure that they were secure to the roof. In having observed his work and not having a contractor perform this service prior, I would say that the gutters (from the ones I could see into) were in fact cleaned. However, I have concerns regarding the complete clearing of the downspouts and the methods used to clean the gutters -- Once again, this may be due my ignorance and not the job performed by the contractor.
All-in-all, the contractor did the job I ordered and the price cannot be beat to be honest. However, I did not appreciate having to put as much effort and worry into getting the contractor on-site. I felt that the contractor lacked a great deal in professionalism and communicating with his clients. In the future I would feel better in hiring a different contractor to perform the service."
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