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Smithfield Home Remodeling Articles
Once we contacted
We have several home improvement projects we hope to complete over the next few years. We will be using
I called the company and was told that I needed to call my roofing company first. This is where my mis-communication came into play. We discussed another compromise of the work needed to be done and scheduled it for the end of that week. The agreement was 16 man hours for two workers at a rate of 75 an hour. I agreed to this for a total cost of 900 in addition to the 350 purchased through angieslist. For two days worth of work, I felt that this was fair.
On Friday, I received a call stating that their truck had broken down. Fully understandable, things like this happen. I rescheduled the work for Monday 8/18 at 8am. I needed to go to work that day, but fortunately my wife didn't need to leave until 8:30, so she was willing to discuss the work and materials that we purchased for the job. Upon my break around noon, I checked my phone and had a voicemail stating that they were on their way. The message was at 9:15. My wife and I planned for this possibility, so we left directions on the front door and materials on the front porch.
I arrived back and was encouraged with the progress. They took it upon themselves to finish underneath the softfits, which was not discussed prior. However, the job was to sand and treat the high trim. Meaning, filling in holes and cracks before applying the stain. There are still nails sticking out of the high trim. There are spots missing stain. There is stain on my roof shingles, and I found cigarette butts around my lawn for about two weeks. The owner of the company stated that it was hard work. They finished roughly around 5 pm on 8/18 for a total amount of time of 7 two man hours. The owner said that they hauled and the job would still be 900. That would be fine if the work was done better not halfheartedly. My favorite part of this was the end after he had my check, he said they do all kind of work and how they take pride in doing it well. If this is what they consider as a job well done, I am all set with this company.
I would highly not recommend this company.
Throughout the process, they were always available to communicate, including a few late night emails that they answered in short order. I was impressed how rapidly they completely solved my problem, but I was really amazed at their attention to detail in putting it all back together once the crack was fixed. On the outside they used a tarp and my front yard still looks great. On the inside, they repainted much more area than I thought they would, just to ensure the repaired Theater Room wall looked great. Their paint job was much nicer than my original work.
All my interactions with
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