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Computer Store reviews in Salix
I don't mind making an appointmentment. I do mind a wasted hour with rude customer employees.
call approximately half an hour before arrival". We heard nothing by 4 pm so we called them. Customer service for installation checked and told us we were still on the schedule for that day and that installer would contact us as soon ...MoreRead more of this review as he finished his current appliance install. No one called. At 6:30 pm we called them again and this time we were told the installation had been rescheduled for two days later and nothing else could be done about it. The reason given was that they don't work in our area on Wednesday (the scheduled day). This is the worst service we have experienced from a major retailer. The installations are handled by a third party company, but that's no excuse for making a promise, having your customers waiting all day at home and then not showing up to do the job. We do NOT recommend BestBuy's appliance installation service.
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