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I grade them an overall C based on how bad my bath rooms were and the fact that they are now better. I am just warning you that you need to be aware of the process concerns that I have listed above. The 6 weeks cost me additionally, paying a
I have waited to write this review to make sure that I am fair in my response. I have given it time and all of the above is a fair "nutshell' evaluation of the project.
The estimator also measured the tub while here. He showed us samples so we could choose our color.
He told us the existing wall would be removed first, and a new wall installed. That right there was a selling point. We wanted new walls. Unfortunately, this was not true. He went over the contract and told us to get the tub at a reduced cost, to initial for the area that said "no slide resistant surface"....because he said that was a moot point....that by law all new tubs must be made slip resistant..
So work began a few days later.
No walls were removed. We asked about this and were told they do not remove the old walls, but simply cover them with new material. Hmmmmm. Disappointed, we said OK, and let them proceed. The tub arrived and did not fit. It could not be cut to size, so we had to wait a few weeks for a new tub to be cast.
The new tub arrived WITHOUT ANY SLID PROOF SURFACE. We did not know this till we got in the tub the next day. A day later the job was done and it looked very professional. So we at that point talked about what to do about the errors. The contractor called and asked if we were happy with the results and we told him it was very pretty, but the job was "not as promised". We also informed Home Depot, who recommended them, to no longer recommend them to people with old bathrooms with "mud walls".
The contractor was very generous with a discount for us, but made us sign an agreement that we would never be able to go back to him with any kind of problem pertaining to the job they did on our bathroom.
All in all it was bitter sweet. Although the bathroom looks nice, it was not done in the way it had been promised...which would have lasted much longer, and we could have learned ....by watching..how to remove the remaining walls in the area. But we hired someone else to do that for us.
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