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Local Articles in Nottingham
Gas Log Service reviews in Nottingham
pilot/remote kit. That was nine months ago and it has never worked since. To
time thereafter, the fire poofed out.
installed contained a propane orifice and my system needed a gas orifice. He
said he had installed the propane one anyway because he hoped it would work.
Since it didn’t, he sent me off to a local company to buy a gas orifice. But
the people there identified the one I already had as a gas orifice! (They
validated the correctness of this by matching the number on the orifice and with
catalog numbers.) They then called
smaller one, not only did the fire poof shortly after it was lit, but it also
wrong size pipe. He promised to install the correct size after his busy season.
I waited. Then at the agreed upon time, I tried to reach him. For months, he
didn’t respond to my calls or texts. Finally, I left a message saying that I would
write a review about his poor work ethic if he didn’t fulfill his responsibility
to get my system working again. He called me back immediately. First, he spouted
out five blaming statements toward me—including that he is busy and I
even need a fire in the summer, so I shouldn’t be upset that he doesn’t return
my calls; AND that he had “bent over backward” to help me and it’s not his responsibility
to fix a piece of junk (meaning a Home Depot product). After accusing me, he agreed to keep his
promise to change out the pipe. We set up an appointment. The appointed time
came and went.
more thing: In addition to being hired to install the safety pilot/remote kit,
two things ahead of time. At the outset,
coming himself. When they were at my home, they offered to paint my firebox with
no additional charge, saying that the
painting takes only 10 minutes or so. I accepted. They then took my log set
with them, deciding that it would be easier to work on it at their shop. It was
the kit and for cleaning the logs increased by $95. To use his words, the job was
“more complex” than he thought it would be when he quoted a price. Although it
seemed obvious that he was charging me to paint the firebox, I didn’t question
him. I simply included the extra fee when
I wrote him a check. But when I handed the payment to
and additional $40 for parts (including the wrong pipe that he installed). $325
later, my fireplace is worse off than before I called
Guy chooses to blame me, the customer. I say “unethical and incompetent” in
regard to the service that
By that point, we had already cut the check and didn't feel like dealing with
Overall, great place, prices were reasonable. Try and deal with
Gas Fireplace Services in Nottingham, PA
King Of Prussia
Shop Local Gas Log Service Services in Nottingham, PA
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