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North East Computer Repair Service Articles
Computer Repair Service reviews in North East
(1) We had pre-existing data on our external hard drive. In recovering data from the damaged hard drive, that pre-existing data disapeared.
(2) Once I pointed this out, they were able to do further work and recover at least most of the pre-existing external hard drive data (no additional charge to us, but it did add at least a week to the process).
(3) I felt like I had to keep checking in with them to find status. They were generally responsive, but not proactive in contacting us.
(4) They did not provide guidance on what to expect / how to work through your recovered data. In some cases (especially with pictures), filenames were changed and it appears that we have combination of entire files as well as pieces of picture files.
(5) In general, I think the cost may be reasonable, but we did not feel that all expenses from the original data recovery had been very well explained up front. One of the data recovery fees came as a surprise.
When he returned the next day with my machine....he spent over an hour explaining what had gone wrong, what he did and how to use the new software to prevent future problems.
A few days later, I had another question about the computer so I called
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