Norristown Plumbers

in Norristown, PA

Plumbing Reviews in Norristown

F

Rating
Very Very disappointed in the service. We bought a living social deal to replace an outside faucet. When we initially had Mr.
out to replace the faucet he said it would be too much work and that we couldn't use the voucher for it (even though that is what it was for). He did say we could use it for another similar service.
Fast forward a few more months and we had an issue with needing to replace our kitchen sink sprayer. I knew this was a quick fix but did not have the tools to take care of the job and also figured we would use the voucher just to get it over with. We arranged the appointment and figured everything was fine. The young man who came out was extremely polite and helpful but had to call Mr. Resinick and then told us it would $50 more.
I called to speak with Mr.
to explain that wasn't what we had discussed and that this was an extremely easy fix as the young man said it would take him no more than 10 minutes. After trying to reason with Mr
he finally just said thats what it is take it or leave it. I was discussing with my wife if we should just eat the cost to get it over with when Mr
called the young man back and told him to leave our house without fixing anything (even if we were to pay more). The young man was very nice and I felt bad for him. He was extremely helpful and even let me know which tool to get to do the job.
I went to lowes bought the tool and had it fixed in about 20 minutes. I would never use Mr
or refer him to anyone. He was awful.
- Casey G.
A

Rating
I was please from the first contact with
to when the installer removed the trash and left my bathroom looking better than when he arrived. The owner was more than willing to work with my schedule so I did not have to take time off from work. Even when I was 5 mins late for the installer they still came back and did the work promised. Neat, clean and knew his stuff. I would use this provider again.
- John & Jeanne O.

Norristown Plumbing Articles

Plumbing reviews in Norristown

A

Rating
It went GREAT. Mr.
Norristown Plumbers Provider Name Locked
is the best. Very personable, and professional. He had to work on basement, and 2 upper rooms, and you didn't even know he was here. I would definitely recommend him.

- Lesley F.
A

Rating
Excellent work and done in a timely manner. Very professional and caring.
Norristown Plumbers Provider Name Locked
will be our permanent plumbing service provider going forward.
Norristown Plumbers Provider Name Locked
is very knowledgeable, courteous and makes a point of achieving customer satisfaction.
- Lori L.
A

Rating
Norristown Plumbers Provider Name Locked
was very punctual and proffesionali in clearing our clogged kitchen sink. He took extra steps to assure that there would be no water spoilage or dirt left behind. I would not hesitate to call him again.
- Michael J. B.
A

Rating
I was very happy with all the work that
Norristown Plumbers Provider Name Locked
did for me. As part of my kitchen remodel they replaced all my existing pipes and ran new services to the relocated sink, installed a new Dishwasher and Garbage Disposal and relocated the plumbing for my upstairs washer and dryer. Everything was done quickly and efficiently.
- Dave H.
B

Rating
Had some problem complete a toilet installation due to some bad parts; left with a hole on the bathroom floor and would like to get the new toilet installed right away instead of waiting for a few days (bought the new one from home depot and called several plumbers but all are busy for the next few days). Called
Norristown Plumbers Provider Name Locked
and they are very accommodating and agreed to come over in 30 minutes. When I asked about the price, they won't quote me over the phone stating every case is different. I mentioned that the old toilet is already removed and it should be a straight forward job; the plumber almost installed the new one to the finish but had to remove due to mis-matched tank. I said the other plumbers I asked all quoted in 175-200 range.
Anyway, the plumber arrived shortly after and took a look and said they usually charge $450 for toilet installation; but since the old one is already removed, they will charge $400. I was a little shocked of the high price. Since the plumber is already here, I will get charged $79 even if I declined for them to do the job; so called the owner and negotiated the price down. He insisted that this is the
Norristown Plumbers Provider Name Locked
price (they do include 1 year guarantee) even though none of the plumbers I talked to has the price over $200 (and yes I also get these plumber listings from Angies list and all have A ratings). Since I am paying less, there is no guarantee for my installation.
Now for the good part, the plumber is very nice and professional. Didn't rush the job since I paid less. He did the installation carefully (took 30 minutes for the whole process) and the toilet worked great. He is also pretty patient and answered my questions during the installation.
So, overall, I think they are probably good for bigger jobs since the warranty sounds nice; for smaller things like toilet installation, the price seems high to me.

To the Provider's Response:

1) The parts I had was mismatched for the previous plumber, which is why he couldn't finish the job. We got the correct parts after that, so there is no mismatched parts when your plumber came. So it is a very straight forward install. (probably easier than a regular install since the old toilet was already removed).
2) The point I am trying to make is when I called for a quote, be a little up front. I mentioned several times that the other plumbers are quoting me $175-200 on the phone, which is apparently way below your standard rate. You probably have good reason to charge that rate which is fine, but you should just let me know then that the estimate is much higher than what I have in mind and save both of us some trouble.
- Jiayan X.
B

Rating
Bought the new toilet at Home Depot and made the appointment for the installation. The tech come on time and is very nice and works fast, removed the old toilet and installed the base part of the new toilet within 30 minutes; then he found that the tank and the base doesn't match (probably someone bought it from Home Depot, switched out the part he needs and returned it; bad for home depot for not noticing that and sold it as new again). So, he couldn't complete the installation and ended up remove the new toilet base so that I can return it. The tech is very nice and professional; if we had the correct parts, I am sure he will finish it up in another 10-15 minutes.
Now the not so nice part, when I first made the appointment, I was quoted the price of $115 for the first hour and $85 for the 2nd hour, etc. I was under the assumption that the first hour is more expensive but includes the travel time already. But when the tech gave me the bill, he initially said it's 2 hours. (He arrived at 8:50am and we are done around 9:45am). I was shocked and he said they started counting the time when they leave the prior job or the office. So they basically will charge for the travel time. This was never mentioned to me and frankly doesn't make much sense. Given that no one knows how long it takes for the tech to travel between jobs, the first hour may actually just be 30 minutes of actual work. Talked to the office and they agree to just charge for the hour. So just keep that in mind when you schedule a job with them so that there is no misunderstanding when the bill comes.
Also, even though the toilet set we bought already has the wax ring and screws included; the tech used his own and charged us for that. It's not much, just around $10, but not sure why the included ones are not used.
Given the mixed experience, not sure if I will use them again.
- Jiayan X.
A

Rating
I was totally pleased with all aspects of the service. Called their office, and was scheduled a visit the next day.
Norristown Plumbers Provider Name Locked
arrived promptly and gave me a fair cost estimate to replace my heater humidifier and inspect and service the heater for winter. Agreed to have the work done and was called back that afternoon to schedule a day.
Norristown Plumbers Provider Name Locked
came back on the appointed day and time and got right to work. Took a little over 2 hours. Everything checked out and was very happy with the work. I'll definitely us
Norristown Plumbers Provider Name Locked
for any of my HVAC needs.
- Lamont K.
A

Rating
Woke up in the morning with water stain on the kitchen ceiling; seems like something broke on the second floor bathroom; called them early in the morning and he promptly answered and told me he will fit me some time during the day. Called around 10am to come over and arrived in 15 minutes. He looked around and found a leaking pipe on the toilet. Replaced the pipe and adjusted some other parts; the leaking stopped and no further damage to the kitchen ceiling. After he left, I also called to ask couple follow up questions and he was very patient and explained things clearly to me.
- Jiayan X.
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All Plumbers in Norristown, PA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ABC Maintenance Service

271 Holstein Rd
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Abdo General Contractor

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ABK Today

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Able Mechanical & Construction

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Able Painting Company, LLC

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Able Plumbing

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ABLE PUBLIC ADJUSTERS INC

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Abs General Contracting LLC

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Absolutely Handi

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ACA Remodeling Inc

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Acclimated Services Inc

PO Box 752
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Accu-Claim Adjustment

2058 County Line Road
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Action Builders and Remodelers

1420 S 7th St
Philadelphia, PA

Action Heating & Air

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Active Sewer And Drain

12330 Medford Rd
Philadelphia, PA

Adam Hill Contracting

492 Ford St
Bridgeport, PA

Addus,Inc

1673 Dillon Rd
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Advanced - Hometech

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Advanced HVAC & Plumbing

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Advanced Plumbing Inc

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Norristown Zip Codes

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