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Water Delivery to Avoid

13

Top Rated Water Delivery

3

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Over 102 reviews for
New Kensington Water Delivery from people just like you.

F
"Attempted to start service weeks ago online. The first delivery date came and went with no word. After waiting on hold over 30 minutes I was told someone would" contact me in 24 hours to confirm routing. Five days later I still hadn't been contacted. Sent three emails and attempted to call several times. The 800 number on the website was busy. Finally got through a week later. They were totally unapologetic and didn't seem to care at all. The customer service representatives were rude and short and could not tell me if/when I would be set up with service. Terrible experience. I finally cancelled the order and will be using Ozarka for delivery.

-Hilary S.

A
"I was using someone else - that i was not very happy with - and luckily I happened upon
. I called and talked with
" - the owner - who personally came out to my house to see what I had. He also brought with him a technician - who later came back to service my units. I was highly impressed with both of them - they fixed the problem - (that was not caught by the last guy) - prices were reasonable. I would recommend.

-Greg M.

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Local Articles in New Kensington

Water Delivery Services

Water delivery services provide pure, high-quality water on a regular basis right to your front door. See the benefits of choosing a water delivery service and get tips on hiring a company.

Nick Pappas, owner of highly rated Quality Control Plumbing in Indianapolis, says he easily determines if water issues are the city's fault or the plumbing. (Photo by Steve Mitchell)
Water Softeners, Water Coolers

You take your tap water for granted, but is it really safe to drink? Learn how to spot troubled tap water, such as bad smells, poor water pressure and discoloration.

Water Delivery reviews in New Kensington

D

Rating
Today is Monday, Aug. 10, 2015. My water delivery was expected a week ago on Monday, Aug. 3, 2015. I called customer service every day since last Monday. The representative told me that the route was not running but I could expect delivery "tomorrow". The next day came and went, with no delivery!. I lodged a complaints on the website to no avail. The message that came back to me was "missed water delivery....route not running". There was nothing to suggest a remediation or solution to my problem. My 93-year mother relies on water with her medication (she is taking water pills and other medication that relies she is well hydrated). Our well water was tested and showed traces of toxic substances. So we relay on purified bottled water for cooking and drinking. This is not the first time that there has been a delay with water delivery. But this time is the worst breech of timely deliveries. As I am writing this, I can get no response from even the corporate headquarters of
New Kensington Water Delivery Provider Name Locked
. My only option is to
New Kensington Water Delivery Provider Name Locked
for another bottled water company that can service us better.
- HARRY V.
A

Rating
They not only got water and a cooler system out to me the next day , they got to me early in the morning knowing I had a Doctor's appointment for my father.
New Kensington Water Delivery Provider Name Locked
the delivery guy was awesome.
- Lisa S.
F

Rating
Do not use this company! Everything started out fine. But I had started with 5 bottles per month. It turned out to be too much so we wanted to go to 4. I told the driver but everytime I called the company I got a busy signal. So I tried to email and never got a response. I continued to be billed for the 5 bottles. Then our cooler broke. Again, I could not get anyone on the phone so I sent an email. After about a week I got an email saying to contact them to arrange changing out the cooler. Not surprisingly I could not get through on the phone then one morning someone just showed up around 8:00 a.m. while I was still in pajamas with a screaming infant. Glad to get the cooler replaced but it was not convenient. Then deliveries just stopped. I would get a call as a reminder that my delivery was the next day but then no one would show up. we've now gone without water (that I was billed for) for 2 weeks. I finally got someone on the phone after 40 minutes to cancel service. The customer service is horrible!!!!
- Jennifer O.
F

Rating
Water delivery is pretty regular. No complaints there, however, we did not ask for any additional bottles of water, but they gave them to us anyway and have been charging us $40 instead of the original $23. We moved recently and tried to call to have our address switched and couldn't get anyone on the phone. We finally sent them an email and they sent a response back that our address had been changed. I have since tried to call them about the extra charges on our bill but the phone would ring once and then go to a busy signal. Then I tried to call this weekend and of course they aren't busy. I am trying to cancel my service now and cannot get in touch with the customer service department. I tried to write them an email asking them to cancel, but it says right on the website that you cannot cancel through email. I have delayed my delivery and I emailed them to contact me. Hopefully that works. Now I have to find a reliable company.
- Alisha W.
F

Rating
instead of picking up empties as requested, they kept delivering more until I had 25 bottles on my porch. I spent a month trying to get them to fix the situation with hours on hold, being assured it would be fixed then another water delivery. STAY AWAY.
- Anne S.
F

Rating
For the last four months the company has missed our scheduled delivery date, we call to ask why we've been missed (again) and receive nothing more than a flat apology. When calling the company to follow up, one can expect to be on hold for at least twenty minutes. don't bother to send an email either, they never respond. Ignore any promises of speedy delivery, it's taken up to a week to get our water. Still waiting for your latest delivery, it's been 10 days and counting........
I would not recommend
New Kensington Water Delivery Provider Name Locked
delivery to anyone.
- Beverly S.
N

Rating
They never came out to service my equipment. I called and called, and they finally called me back and left a message to tell me they would no longer be servicing our equipment and that I needed to call someone else. They change up front every single year for three filter changes. They used to come and change the filters, and every three years they come to change the membrane. She told me she would not be servicing me specifically. I had been getting a bad feeling from the serviceman the last two years. Come to find out, my water had not been filtered right and I had to pay for more equipment. I apparently had asked too many questions. I was confused on how I was to know the water was clean without them coming back to test the water and he could not answer the questions. The servicemen would say things like, "I don't know what happened with you and
New Kensington Water Delivery Provider Name Locked
."
New Kensington Water Delivery Provider Name Locked
is the owner and they were implying I had done something wrong to him and that is why he sent servicemen instead of coming out himself.
- Carolyn H.
F

Rating
Over the 14 months I had the service the driver delivered on the date specified only a couple of times.
3 bottles was too much for my family, so I postponed my delivery date a couple of times, and the driver would forget. I would add additional items (cases of water) and it would come one month, not another and then when I would cancel, it would still be delivered.
Calling the customer service line would mean being on hold for 50 minutes at times. They would promise the driver or the route manager would return my call and it would never happen.
The final straw was when I was billed for the service in June and the driver never showed up. After being on hold with customer service for over 30 minutes, I was promised a refund for the month and I scheduled the service to be cancelled with the equipment pickup on
New Kensington Water Delivery Provider Name Locked
22.
On
New Kensington Water Delivery Provider Name Locked
22 my son stayed home, but the equipment was never picked up. After contacting customer service (a 50 minutes or more wait time) it was noted on my account that the pickup was canceled by the route manager and rescheduled for the next day.
Since no one was home on Thursday, everything was left out in front of the garage. When I returned home at 5:30pm, the cooler, etc was still there. Another phone call to customer service and I was told that there was a delay and they promised the equipment would be picked up that day.
When I returned home at 9pm, it still was sitting in front of my garage. Another call showed the pickup was cancelled again and rescheduled for Friday. I was promised the route manager would call me.
Again, the equipment was moved back in the garage in the evening and back out the next morning at 8am. When I returned home from work at 6:30pm on Friday, the equipment remained in front of my garage.
Another reschedule. As of today (Monday,
New Kensington Water Delivery Provider Name Locked
27) I have been rescheduled 3 times, spent hours on hold and have been billed for the convenience. I don't know when the equipment will finally be picked up.

- JUDY Z.

Water Delivery in New Kensington, PA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ALLEGHENY VALLEY PLUMBING COMPANY

4098 GIBSONIA RD #543
Gibsonia

Aqua Solution

112 Bartley Ave
Butler

Bell Supply CO

514 Corey Ave
Braddock

Binz Plumbing & Heating LLC

161 Washington St
Freeport

Bucci & Son Plumbing LLC

408 W 7th Ave
Homestead

DrinkFromTheRock.com

7181 Eagles Perch Dr

Green Mechanical Services

38 Buttermilk Hollow Rd S
N. Huntingdon

Iron City Mechanical LLC.

703 Monaca Rd
Aliquippa

Machi Mechanical LLC

510 Ridgeview Dr
Dravosburg

Meissner Electric

29 Hidden Valley Drive
Finleyville

MUNICIPAL WATER AUTHORITY

920 BARNES ST
New Kensington

NOVA BLU BOTTLED WATER COMPANY

1640 Saint Andrews Court
Pittsburgh

PINE HOLLOW SPRING WATER

1811 6TH AVE
New Kensington

R.D. EIKEY Plumbing

Mosgrove Street
Pittsburgh

STELLAR HOMES & Remodeling

267 Sandworks Road
Hunker

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New Kensington Zip Codes

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