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F
"I was notified that they are no longer going to going to be carrying the wireless prepaid services through
, and I was told that we need" to switch to the wireless carrier of our choice. I was given 3 weeks to switch to another carrier, and I was informed that I would have to use the balance of the prepaid phone or the minutes would be forfeited. My issue is that the phone is my Aunt's, who is currently out of country, and there would be no way that $80 worth of minutes would be used within 21 days. After being bounced around several customer service agents, I was given the run around that I was unable to speak with them, not a manager. It's very frustrating that I was unable to talk to someone that would understand the issue of in no way being able to use all of these minutes within a short period of time. What I am seeking would be a credit for some of the money that I have for the prepaid for the talk minutes. I just think that is a lot of talk time to ask any customer to use within a 3 week period. This is a very poor business practice and it is very frustrating that customer needs/money is not being considered within this scenario.

-Torey T.

B
"I was trying to decide who to go with and Angie’s List didn’t have a lot of good information. In fact nobody did. I just went with whoever had the" fastest internet available. The service call was free, but the service itself costs about $145 monthly and that includes internet and premium services also. Their customer service is fine. They solved the problem itself. They come when they say they’re going to on a certain day within a window of time. The people are good but the system isn’t that great. They are way too expensive.

-Theodore S.

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Local Articles in Media

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Internet service

With 82 percent of American adults using the Internet, and the number bound to rise, having a reliable connection at home is more important than ever. Follow the tips below to help pick an Internet service provider (ISP).

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Whether you're on one social media network or several, it's important to protect your privacy. Check out these tips for social media security.

The optimal Wi-Fi speed for your home depends on your Internet usage and number of connected devices. (Photo by Eldon Lindsay)
Computer Repair & Services, Internet Service

Has shopping for wireless Internet left you confused? Two computer repair and service experts explain which download speed you need in your home.

Illustration by William V. Cigliano
Internet Service, Phone Service - Cellular, TV Service - Cable, Phone Service - Landline, TV Service - Satellite

Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.

Marty Koch and her son, Brian, use a PlayStation3 instead of cable to connect to streaming TV shows and movies on Netflix and Hulu Plus. (Photo by Chris Caldwell)
TV Service - Cable, TV Service - Satellite, Internet Service

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

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Internet Service reviews in Media

N

Rating
I think APD was an absolute amazing company. The owner and the marketing director both came to my business and took care of business. They sold me from the get go! Everything they had to say just made sense. Not to mention the fact that if I did not at least double my profits in 3 months, they would fully refund me.....You cannot beat that.
...More /> These guys are amazing and I will be working with them in the future.
- Alan R.
B

Rating
I find the service good and I
Media Internet Service Providers Provider Name Locked
’t have any problems. When I do have a problem, usually I have to reset routers or the modems. Their customer service is very good. If you call them, they are very helpful. The repair service is excellent. The internet service, even with their router, is out quite a bit. I switched to their router at their suggestion, hoping to improve the service, which it did not.
- Harry D. B.
A

Rating
It's been some time since it was installed, but as far as I remember the installation went fine. We use both phone and internet service. We have had no problems with the phone service. It is cheap and totally reliable, with many useful features. The internet has gone down on rare occasions, but for the most part is very reliable. I would recommend both services.
- Marcia B.
A

Rating
I called in to see if I could get service on 1/8/2015. The office staff informed me that I was in the service area but they would need to do a site evaluation to insure that I could get a reliable connection, I was told that this is a no charge service for them to come out and check the site and that they would be out the next morning to make the check. They did come out the next day and had to get up on my roof to see if they had line of site to one of their towers in the area, as it turned out I had a clear line of site and that I would only need the basic install. The very professional and polite and informed me that the office would call back to give me a install cost and set a time for the install. The office call back on the 1/12/2015 Monday and after a short conversation I agreed to the $200.00 install fee and would pay a prorated charge for service for the balance of the month. The total came to 259.00 dollars with sales tax. I set the install up for the next morning at 9:00 am. The same man that did the evaluation did the install. I about 2 hour he had me up and running. The whole process was easy and quick! I was completely satisfied with the company. They were on time and communicate with me though out the whole process. I would recommend them to anyone need a great rural internet provider.


- Warren S.
D

Rating
Changing internet and TV providers is a night
Media Internet Service Providers Provider Name Locked
. When I moved into my home uverse was fastest, I have family who have worked for AT&T so I thought... why not...
Uverse has some great features, but their prices are outrageous.
The challenge, the only competition in town (for internet service) is Xfinity/Comcast. They are both so big that it is hard to get a reaction out of them.
To be fair, the Phone service people were professional, albeit always off-shore.
The people that came to the house, super professional, very nice, easy to get along with.
I consider the field workers to be top shelf working with what they have.
Biggest issue and why I am switching providers? The DVR service... You watch it for a while and it stutters, it has been on-going for over 6 months... I have had different service people here, they have swapped out the DVR TWICE. They have re-wired my home, attempted to charge me for re-wiring once.
Comp'd me more than once for part of the bill, but they cannot fix the DVR stutter. My was on a plane waiting to take off when I called him and complained about it "doing it again" the man in the seat next to him from South
Media Internet Service Providers Provider Name Locked
who also had uverse said they had been having the same problem for about the same time. We can only assume it is something in the hardware or software of the system. In any event they cant fix it and we cant record things have the family sit around to watch a movie and have the playback freeze many times or not play at all.
- Rose A.
D

Rating
The main reason things didn't go well is that the TWC approach to customer service is to push additional services on the customer. Both times I called, the reps wanted to ask me questions about my internet use, number of devices in the home, etc., leading up to offering me "the best option". For example, the sales rep. offered me a bundle for $103/month, when all I wanted was the internet service for $35! Even when I called to cancel, I was asked similar questions, which seemed totally irrelevant to cancellation. When I asked who I could contact to file a complaint, I was told I should go to the nearest store to fill out a form--that's ridiculous! In addition, several personal remarks were made during the sales call that my husband and I found totally irrelevant. Maybe that's TWC's idea of personalized service, but it didn't work for us. Finally, the sales reps should have a clear understanding of the installation process, so they don't argue with a customer (as this one did) about what might be required. That would allow the customer to know the full cost of installation and make an informed decision. The technician who came out was the only person in this process who seemed to know what to do, and provided excellent customer care.
- Shernaz G.
B

Rating
I changed the TV service because of increasing prices, but I kept the land line phone and Internet. Even when they dropped the price, they dropped it from the raised price, not the previous one.
- Nathan F.
C

Rating
I work from home. The internet service went out early Monday morning and did not get resolved until after 6pm that evening. I lost an entire day of work.
- Barbara S.

All Internet Service Providers in Media, PA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

2nd Door Evolutions, LLC

391 Lancaster Ave, #200
Malvern

610 Digital

Glenmoore

ABK Video

3016 Ashley Ct

ADT Willow Grove

2300 Computer Rd # A7
Willow Grove

Alexander Technical Resources

1263 Glenwood Ave SE

Amazon Business Services

41325 clear water way

Antrimweb Internet Marketing (AIM)

18 Abbott Ct
Eagleville

Best Practice Institute

410 Evernia Street

Biz Tech Helpers

103 S Newtown Street Rd
Newtown Square

Blueclone Networks

103 Carnegie Center, Ste 300

Boomtown Internet Group

111 Rosemary Lane
Glenmoore

Brandon Electric Inc

7335 Rising Sun Ave
Philadelphia

BTS Computer Repair Services

524 Second Street Pike
Southampton

Cactus Communications Inc.

1 Neshaminy Interplex, Suite 206
Trevose

CashAdvancer

1735 Market Street
Philadelphia

Centrex Systems, Inc

427 N. Tatnall

Chism Group LLC

P.O. Box 460
Clifton Heights

Ciright

7 Union Hill Rd
Conshohocken

CMB Network Support

9139 Boulevard 26

COCHRANE ELECTRIC SUBURBAN DIV

1165 EAGLE RD
Huntingdon Valley

Comcast

207 S 15th St
Philadelphia

Comcast Audubon

130 Black Horse Pike

Comcast Blackwood

3370 State Highway 42 N

Comcast Browns Mills

558 Lakehurst Road

Comcast Cherry Hill

1250 Berlin Road

Comcast Gloucester City

520 Monmouth Street

Comcast Maple Shade

30 West Main Street

Comcast Moorestown

650 Centerton Road

Comcast Newark

210 S College Ave

Comcast Penns Grove

16 S Broad St

Comcast Philadelphia

32-58 N 17th St
Philadelphia

Comcast Philadelphia

1320 Chestnut St
Philadelphia

Comcast Philadelphia

1601 Chestnut St
Philadelphia

Comcast Philadelphia

1601 Chestnut St
Philadelphia

Comcast Pitman

144 South Broadway

Comcast Springfield

Ste 303, 1001 Baltimore Pike Springfield, PA
Springfield

Comcast Springfield

Ste 303, 1001 Baltimore Pike Springfield, PA
Springfield

Comcast Trenton

940 Prospect Street

Comcast Trenton

940 Prospect Street, Trenton, NJ

Comcast Trenton

940 Prospect Street, Trenton, NJ

Comcast Turnersville

129 Johnson Rd # 2

CommercePundit.com

1625 Lakes Pkwy.

CORY COMMUNICATIONS INC

200 Haddonfield Berlin Road

Creative Designs, LLC

137 South Grove St.

Ctrl Alt Del LLC

319 East Allegheny Avenue
Philadelphia

Curotec

512 Dekalb St
Bridgeport

Directv Philadelphia

2-6 N Juniper St
Philadelphia

Dish Network Philadelphia

2612 E Ontario St
Philadelphia

Dressing Chambers

1539 Potshop Rd
Norristown

DSL Philadelphia

Philadelphia

Dyer Media Group

12737 Kings Lake Dr.

EchoSystem Industries, LLC

2417 Welsh Road
Philadelphia

Evolution Technology

301 Oxford Valley Road
Yardley

ForbenMedia

7401 Summerhill Road

GainWebsite.com

4023 Kennett Pike, Suite 223

Get My Yearbook.com

95 Lawrenceville Pennington Rd

Gibraltar Technologies Inc

4775 League Island Blvd
Philadelphia

Gigabyte Gurus, LLC

2710 Concord Rd
Aston

Greencastle Web Design

676 Shannon Drive N
Greencastle

Haload.com

3422 Old Capitol Trail

Hitesh Patel

150 West Ave

Homemade Design

41 Monument Ave

Hotwire Communications

1 Belmont Ave, Suite 1100
Bala Cynwyd

iDimensionz

134 Connor Drive
Royersford

In-Home Advanced Technologies

121 N Wayne Ave Ste 201
Wayne

Jack Flash Electric & Lighting

2812 Norcom Road
Philadelphia

JaySocial

8310 Fairview Rd
Elkins Park

Klevur

P.O. Box 471
Immaculata

KnownHost LLC

1379 Dilworthtown Crossing, Suite 214
West Chester

Laser Express GP

361B North York Road • PO Box 562
Willow Grove

Learn Quran Online

http://www.learningquranonline.com

Legacy Publisher

109 Walters Ave

Leones Comp

3232 Penrose Ferry Rd
Philadelphia

Leones Comp LLC

3232 Penrose Ferry Rd
Philadelphia

Life Cycle Solutions Inc

8701 Torresdale Ave STE O
Philadelphia

Market8310

fairview rd
Elkins Park

McM Tech Solutions

322 Sapling Way

Media Components LLC

67 Buck Road
Huntingdon Valley

Merchant Services and Products, LLC.

2 Bala Plaza
Bala Cynwyd

Montco IT

630 Freedom Business Ctr Dr Ste 314
King Of Prussia

NuCitrus Technologies

617 West Main Street, Second Floor
Lansdale

One World Sites eCommerce Solutions

Po Box 23972
Philadelphia

Online Local Edge Marketing

3315 Decatur st
Philadelphia

OSOK Precision Marketing

1108 Lower Ferry Rd

Pathfinders IT

308 West Lancaster Ave
Wayne

PCPC Support

Nationwide Support Center

Penn Street Design, LLC.

PO Box 612
Hatboro

PEOPLEPC

100 PINE ST

Performance Media Placement

23172 Plaza Pointe

Philly Mobile Solutions

636 Erlen Rd
Plymouth Meeting

Plug Into Social Media

1500 Walnut Street Suite 700
Philadelphia

Princeton Internet Marketing

295 Route 571, Suite 181

Pro Site Marketing, LLC

21 E. Main Street

SeoHop

8030 Ditman St
Philadelphia

T MOBILE

12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

TE Communications, LLC

2096 Long Lane
Jamison

Teakettica LLC

406 Suburban Drive, PMB #185

Tekhna INC

1206 Yorkship Sq

The Lyricist Firm

300 East 3rd Street

The Right Way to Write

30 East Georgia Street

Time Warner Philadelphia

3 E Penn Square
Philadelphia

Verizon

1717 Arch St
Philadelphia

VERIZON

1401 John F Kennedy Blvd
Philadelphia

Verizon Fios Avondale

Verizon Fios Avondale
Avondale

Verizon Fios Bear

1010-1030 Bear Corbitt Rd

Verizon Fios Glenside

11 Wesley Ave
Glenside

Verizon Fios Kennett Square

138 Onix Drive
Kennett Square

Verizon Fios Lawrence Twp

3350 US Highway 1

Verizon Fios Middletown

1-99 Delaware 299

Verizon Fios Morrisville

234 Stockham Avenue
Morrisville

Verizon Fios New Castle

699-745 Old Ferry Cut-Off

Verizon Fios Newark

112-140 State Road 2 Bus

Verizon Fios Philadelphia

1300-1320 Arch St
Philadelphia

Verizon Fios Port Penn

105 W Merchant St

Verizon Fios Rockland

850 Mt Lebanon Rd

Verizon Fios Trenton

100 Whittaker Ave

Verizon Fios Trenton

3635 Quakerbridge Road

Verizon Fios Wilmington

3900 N Washington St # 2

Verizon Fios Yorklyn

109 Quaker Hill Ln

VIUS

1639 N Hancock St
Philadelphia

WEB CREATIONS BY Z

PO BOX 234
Palm

Webb Design

PO Box 690661

Webimax

200 Federal St Ste 132

Wescomm Technologies Inc.

15091 Champaign Rd

WINTECH TECHNOLOGY

123 WILMINGTON W CHESTER PIKE
Chadds Ford

WIRELESS ZONE

316 E. Main St

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

Shop Local Internet Service Services in Media, PA

Media Zip Codes

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