, Home Pro. This service is wonderful. There is one person to deal with for all the sub-contrators. Also there is great office staff to answer questions and help with plumbing fixtures,
...more was always very helpful and great to work with, she kept communications flowing.
I met with
April 17, 2014 to go over the details of the job. He listened to what I wanted and was very responsive and offered great suggestion to create a better job.
gave me a list of all the trades and scources for fixtures, cabinetry, granite and others needed to complete the job. This included the contact person for each business. All I had to do was to go and make my selections for tile, granite and light fixtures.
scheduled the cabinet maker, shelving, shower glass and shutters to come to the house with selections, on my schedule.
Each sub-contractor showed up as scheduled completed their part of the job, Showing respect and care with my home.
As can be expected in a fourty year old house there was a bump or two in the road but
always told me "no problem we can do that".And they did! Plus the attention to detail was amazing. They insisted that everything was finished to perfection.
,The job was complete the first week of
Rated Review by John S.
"This company is great- they arrived on time, performed the work for their promised price and their problem analysis was on target and their performance and quality was outstanding.
Very highly recommended!
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arrived promptly when he said he would--on a Sunday. He got right to work on disconnecting and draining the old water heater and installing the new one. He was professional, pleasant, responsive, informative, and affordable. I will definitely contact him for future issues.
"The service and the work provided well exceeded my expectations. A team of technicians responded to my home in about one hour after I placed my call. I showed them the project, replacing the oldest leaking water heater that could possibly exist, with a new one I purchased. The job was quoted me at $450 with 10% off for Angie's List Members. I had ...more been quoted two hours earlier from a different company over $900 for the same job with a lot of undo work.
The team worked efficiently, with a sense of urgency, but not in a hurried fashion. Even though it was about 5:00 when they arrived and had obviously been at it all day, they never seemed rushed. They clean up as they went along and worked very effectively together. In about two and a half hours the work was completed. They left a clean work area and thanked me for the job.
I own a business and know how hard it is to get one superior employee, let alone two on one team. The guys were affable, professional and most importantly to me, friendly and happy to work.
I would definitely call this company again. "
and his partner were wonderful to work with. They both understood what the problem was fixed the leak with my totally satisfaction. They were pleasant, enjoyable, very professional and explained everything to me in detail. Because of that I had them do other things in the house: removal of a reversed osmosis system, a hot ...more water dispenser that was not working and plug holes. They replaced a pop up drain assembly in a bathtub and in a sink. He even came out a day later to make sure that the shower wasn't leaking after we were using the shower. I would have
to do any kind of plumbing work in my home. He was EXCELLENT!
Due to the extent and nature of the entire project, I had scoped out the project with a general contractor having overall responsibility for the project.
, accompanied the contractor during one of the pre-job walk
's ideas of what needed ...more and should be done meshed very well with our ideas and expectations. He did not have any problems working with me to provide specific valves and other components that I requested. He also worked with me to identify vendors that we could use to obtain replacement valves and drain fixtures. Because we had a third party providing the shower and bathroom counters, his people needed to work with them to install and connect the shower and sinks.
's people arrived when they said they would, they did quality work, and there were no changes to the agreed upon price, even though, as with most major projects there were a couple of hiccups, most notably that associated with a measurement/fabrication error by the provider of the shower.
's people willingly worked with me to incorporate my recommendations for adjustments as the project proceeded. "
"The installers showed up at 8:30 in the morning to install the new heating and air system. First thing he did was look in the attic and tell me I also needed to have the duct work replaced. When
was here to do the maintenace on my old system a few days earlier he never checked the duct work he just said I needed a new system ...more which I did since mine was 28 years old. The installers went ahead and installed the new system but they were here until 5:30PM because they could not get the fan to shut off on the inside unit. They called to have
come out at 7:00 the next morning to correct the problem which he did. The installers put one of the pipes and I don't know what it is used for right in front of the filter drawer making it impossible to replace the filter. Israel the installer told me he would order a filter vent for the wall to hold the filter since I could not open the drawer in the unit to replace the filter. After they left I noticed I had 3 gouges in my bedroom door and a 4" scratch on the front of my washing machine. I called
the HVAC Manager and told him about it. He said he would make good on it and would come out and take pictures. He never did. I called the
office a few days later to check on the wall filter vent and spoke with
who knew nothing about it. She put me on hold and I assumed read the paperwork because when she came back she said she thought she had one in stock and would take care of it.
called me on 6/10/14 to set up the appointment for the duct work. I asked him why no one checked to see if I needed to have the duct work replaced when he sold me the new system. He said they make a mistake. I had to make another phone call to
to make sure she had the wall filter unit and she said she did and that it would be installed when they came out to do the duct work. The installers showed up at 8:30AM and were finished by 11:00AM.
had to cut my wall to make the wall filter vent fit and for some reason did not have a filter to put in. He said he would order me a reusable filter that I could rinse off and reuse. He also was surprised to find that Israel had put a filter in the filter drawer in the inside unit considering that I could not get it out or replace it. He said a technician would come out and bring me the new filter and cut the other one out of the drawer. Again I had to make a couple of calls to the
office where once again
said she would take care of it. It took 2 1/2 weeks to get the technician out to remove the filter from the unit and bring me the reusable filter. I found it interesting when they were installing the system they were able to come out right away but for something that they were not going to charge me for it took 2 1/2 weeks. Once the technician was here he discovered that when
had cut away part of my wall to install the wall filter vent he didn't cut enough out because it would have damaged the wall so he couldn't get the filter to fit. So instead of having a reusable 24x12x1 filter I have a 24x12x1 disposable filter cut down to 22x12x1 and taped together with duct tape. On
11th I called
and told him what was going on. He said he wished I had called him first with the problems I was having and I told him I had and that he didn't return my call. He was going to speak with the technician that put in the taped up filter and call me back. It has been 9 days and I have not heard back from
is selling you a new air and heating system he comes across has your best friend but once he gets your signature on the dotted line he is done with you and will not return your phone calls. I am very unhappy with this experience and even though I paid $139.00 back in December for their
"I had a bad sillcock that he replaced. Since we built a deck next to the house, it covered one hose sillcock which we really could use.
was able to tap off a water line under the sink and drill a hole through the wall to the outside of the deck. He also installed a new sillcock on the south side of the house drilling through ...more the brick and tapping into a water line. Beautiful job and result. He was done in about one and a half hours. Would definitely use him again. "
"I found puddles in my front yard on Monday morning. Interstate arrived to provide an estimate onsite on Monday afternoon (thanks
) two hours after I called them, and started work the next morning. They came in at nearly half of two other estimates--one of which didn't get back to me for two days, by then Interstate was nearly ...more done. They completed the physical replacement work in six hours (you save time not digging a trench) coordinated permits and inspections, and by Thursday you couldn't even tell they'd been there. The workers were very professional and polite. They even put my landscape fabric back in place and covered it with mulch. Our water was only off for a couple hours and passed inspection without a hitch. I would call them again, and you should too---couldn't be happier with the work they did. "