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The situation I had with
The order entailed simply color matching some existing blinds previously purchased from blinds were delivered the color was not correct and what ensued was a
The owner of
He finally offered a full refund, which was to his credit. But then he later refused to give the refund, claiming that he was “not Home Depot” and so could “make and change his own policies at any time”. This was followed with a $100 partial refund offer, if I would accept the blinds that didn’t match in color.
Seeing no end to this, I asked for the name of the manufacturer. This took two requests, as the first name was not correct and the second request was correct but I was told that this was not for public. The owner said it was “for vendors only”, which I found out was not true.
I contacted the manufacturer (The Blind King) directly, and spoke with their owner who understood the problem and corrected the order and got me the correct blinds in a very timely manner, something
We had silhouettes cleaned, very expensive window treatments. so we were nervous. Came back looking super clean. All the bugs were gone and smelled great.
Best part, they came to my house and returned clean blinds that afternoon!
Same Day Sservice
Thanks Hang & Shine, you were great!
The final price was exactly as quoted. He was on time, quiet, efficient, no disruption to my home at all.
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
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