at this company last year when he picked up and cleaned all of my oriental rugs in my entire home. He also did excellent repair work on one of my Persians that was unraveling in a particular place at one end ...more of the rug. The people he uses are exceptional and very professional. They also were caring and friendly. When they returned to deliver the cleaned rugs, they did an exceptional job placing the rugs back on the floors and actually knew exactly where they were when they picked them up; they laid them in the exact same place to the T. I also brought
a rug to have cleaned that was synthetic and he did an excellent job on that as well and was timely in all of his work for me. His place of business is a pleasure to go to if you simply want to drop a rug or two off and/or to get rug liners cut to size. His prices are extremely reasonable which is also very important to me. highly recommend
and his company without hesitation. "
Rated Review by John C W.
"I had inherited some rugs that had been in a closet for years; I didn't know what condition they were in. They did a wonderful job. They were very fair in telling me which rugs needed cleaning and which didn't. They cleaned the rugs beautifully ...more for a very reasonable price, created mats for the ones that would go on the floor, and added a hanging method for the ones I planned to hang on walls. They completed the work professionally and charged me less than I expected. "
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Sample Rug Cleaning Services Reviews
"Great job. Work was excellent at a reasonable price. The owner is very conscientious and very concerned about taking good care of your carpets. He also offers a very effective home carpet stain remover."
"I had my rugs cleaned around January 2013 after having a friend spill red
on it. A few weeks later they called and said they were having a tough time with the stain because it was red wine. Their plant in
is near my office so I went to there to see it. I found the stain still there, which is understandable ...more - it is red
after all. I will give them kudos that the stain was better than I expected it to be.
However, the entire rug had been discolored. It used to be light yellow and now was gold with brown undertones. I asked the plant manager why that was, and immediately began to get the technical explanation with lots of terms I did not understand. The bottom line is the rug was different colored than when I dropped it off. He said they could re clean it but claimed that the discoloration was already there. A few weeks later they said it was done and delivered back to my house. The discoloration was still there. I called the plant manager to express my displeasure. He said there was nothing wrong with what they did and referred me to
's brother???) to come to my house to evaluate it.
asked me to email him pics. This was all approximately March/April 2013. I did not send the pics until
2013 - just swamped with work and travel, the delay here was 100% my fault. However, from
2013 through November 2013 I sent
four emails and left countless voicemails, none of which were returned. Finally I was routed to
in February 2014 who said
was no longer with the company.
asked that I resend her the information, which I did in March. Again, four emails to
since March 2014 with no response.
Just because they advertise all over the place does not mean the quality is any good. They don't stand behind their work. They will "clean" your rugs but don't be shocked if they come back a different color. don't expect any customer service. Overall a terrible experience. Buyer beware! "
's intuitive understanding of what would work for me and with her graciousness and helpfulness. She had to show me photos and small samples because they didn't have the color and size I wanted in stock, and when I saw the actual rug, with the fringe that she had someone sew on for me, I realized ...more it was exactly the right selection.
arrived at my apartment in Manhattan at the appointed time. He moved the furniture and folded up my 8 x 10 oriental rug. He said it would return it two weeks later.
had the rug at his shop, I decided to replace the rug pad, which was disintegrating and sticking to the ...more floor. I emailed
to ask if he knew where I could purchase a new high quality pad. He said he could provide one for me. We agreed on a price. Earlier today he returned with the rug and rug pad.
moved all the furniture and put down the rug on top of the pad.
I was very satisfied with his service. He is very knowledgeable about oriental rugs. I will definitely contact him again in two or three years when I have the rug cleaned again. "
"I started to write an earlier review,and actually sent one, but then discovered I had written somewhat negatively about the Wrong
company! I have used both, but the one in Chantilly Virginia is my best choice. The
Company, on the other hand, brought back a white wool rug that looked kind of grey at ...more first, but over time has looked grimier and grimier. That may be because the age and usage of the rug, but I am didsappointed.
Note: I have used both companies, but, again, the one in Chantilly Virginia would be my first choice. The
Company was OK, but not first rate.*
*Please let me know if this is clear. "
"I have an expensive and beautiful white cow-skin rug that covers my entire living room floor. Although treated, over time it got a few stains. It also got a noticeable rip in the center due to a water leak in my living room and subsequent folding of the rug by the super while I was getting the floor resurfaced. I wanted to get someone really good ...more to fix the rug.
was the guy. He came to inspect the rug and immediately knew the type of cow-skin and where it was made - he was obviously an expert. He took it away with care, kept it for a few weeks (as he had estimated) and brought it back in beautiful shape. It was clean and the rip was repaired carefully.
gave me a good price especially after I mentioned Angie's List. Will definitely use him again. "
"We can't stop raving about this company. We had what we had been told were permanent stains in the cream colored carpet. In addition we had lots of soot and grime on the rug. We were very pleasantly surprised when we unrolled the cleaned carpet to find that all of the stains had been removed, including the "permanent" ones.
As if ...more that was enough, my wife inadvertently paid $100 too much in cash. We were amazed that the company contacted her before she left the parking lot to return the funds. Great service and honest merchants!!!
"The crew and owner came out, was punctual, took both rugs away and a week later they can back clean and looked great. If you have expensive oriental or wool and silk rugs these are the "go to" guys.