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Car Dealerships to Avoid

156

Top Rated Car Dealerships

17

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Over 344 reviews for
Lancaster Car Dealerships from people just like you.

D
""Repeated bad service forces me to write this..I have serviced my MDX a couple of times at . The first time," I spent more than a few thousand dollars and they were regular in updating me. But when I got the car back, I still had some issues. The second time, I had specifically requested a loaner car when I was going to drop by car for service which they had agreed to, but when I went there there was none. I was to go to airport to pick someone up (which I had specifically told them earlier) and I was kept waiting. After a while, I could not wait and I left. I came back to give the car for service the next day and got a loaner (they did give a discount due to inconvenience). May be I should have learnt by then, but I did not! I had scheduled for another service a few weeks ago and was supposed to get a loaner. I went there, waited... and waited... After 20 minutes or so, no service rep, no loaner and I walked out. I normally don't vent for bad service, since I think may be someone is having a bad day and it is an isolated incident, but a premier car dealer having such poor customer service repeatedly deserves to be pointed out. This has been very frustrating and disappointing.

-RAJESH K.

F
"I purchased a car off eBay from this company and had it shipped. It was described as having "flawless paint". When I received it, I noticed paint bubbled-up" on the rear quarter panels. I notified the seller who offered to pay for some of the cost to have the rust repaired. They stopped answering emails and phone calls and never sent the money.

-Harry F.

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Local Articles in Lancaster

Auto Sales and Financing

You must take certain steps when buying a car to protect yourself. Whether you buy a new or used car, there are common procedures which will help you avoid a lemon and maximize your investment.

new car (Photo by Angie's List)

Compare auto financing options before buying a new car, truck or SUV to get the best loan rate and terms.

Picture of a car hood up
Auto Service, Auto Sales,

An auto warranty is like a safety net for your car. But make sure you know what's covered.

rear view mirror

Many consumers skip the test drive and buy a new car without knowing what they like or dislike about it.

Local Motors uses a 3-D printer to build its new car, the Strati. (Photo courtesy of Local Motors)
Auto Body Work,

National Harbor will be home to a Local Motors facility where customers can 'print out' their new Strati

Angie's Answers

?

Personally, I would never spend the money on a new car, regardless of any incentives offered.  Nor would I ever buy a used car from an individual.  You never know what is under the hood...

I would find a reputable dealership and look for a certified pre-owned vehicle that has a clear carfax report, and a make/model that is highly rated by Consumers Report or another reputable source.  I'm going thru that process right now. I'm taking my time until the right vehicle comes up for sale thru a dealership I trust.   

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For donation options, here is a link to a prior response -

http://answers.angieslist.com/were-place-donate-car-q27711.aspx

For sale, here is another answer I previously gave to same type question -

http://answers.angieslist.com/how-sell-damaged-auto-q57349.aspx

?
?
?

Sounds like your biggest problem will be narrowing your list to a limited number of models, and deciding what brand names you are willing to consider to narrow the field.

You can search for websites blogging complaints for each model you are considering to see how they rate with users, and you can also go to the National Highway Traffic Safety Administration website at     www.nhtsa.gov     to see how many recalls there have been on a specific model and year.

Most dealers these days have websites with their listed prices for new and used cars that you can browse to get an idea of available listed prices.

I would also recommend that you check out the used car values (free) for models you might be interested in on    www.edmunds.com    and on Kelley Blue Book  -  www.kbb.com

Those 2 sources will give you a lot of negotiating power, because they list what the dealer pays the manufacturer on new cars, shows what people have been paying for each vehicle model and model year, and shows used valuations also. There are undoubtedly other such sources also - these are just the ones I have used and seem to be the best known.

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Car Dealership reviews in Lancaster

F

Rating
Right after buying the new car I was driving over railroad tracks and it was very rough. Everyone said it was fine, even the President said it was fine, making me feel crazy. Turns out they didn't deflate some of the air out of the tires. I needed some work done and the two times I took it back I had a horrible service, leaving grease on the seats ...More and the headlights not hooked up. I am very unhappy with their professionalism and service.
- lucia D.
A

Rating
It has gone very well. The customer service is very friendly and they have been very punctual. Also, my actual car buying experience went really well and the salesman worked very hard to get me into the right car.
- Jeffrey D.
N

Rating
DO NOT BUY FROM THIS DEALERSHIP. We assumed that since was owned by the of the city, that they would operate in a manner of integrity. We were wrong. We were in an emergency situation when we went to buy a car, ended up purchasing a vehicle above KKB value with multiple problems. We were told that one ...More of the problems (low tire pressure) would be fixed, but when it turned out to be a nail in a tire (discovered after the sale, despite car going through an inspection before sale), the dealership refused to repair the tire because it wasn't in writing. We inquired about tha battery since it was a hybrid and were assured that it had already been replaced or was in perfect condition. Unfortunately, within days we were seeing issues that turned out to be related to the battery. Now, nine months later, we have to pay around 3k to replace the battery after being discouraged from purchasing an extended warranty and the dealership is absolved of all responsibility despite our certainty that we were knowingly sold a failing car. To make matters worse, we were informed that our battery could have caught fire and endangered ours and our child's lives. After consulting with hybrid experts, we are certain that the dealership knew the battery was failing and chose not to disclose. We will never buy from here again and will discourage all friends and family from ever doing so.
- Brigette Y.
N

Rating
DO NOT BUY FROM THIS DEALERSHIP. We assumed that since was owned by the of the city, that they would operate in a manner of integrity. We were wrong. We were in an emergency situation when we went to buy a car, ended up purchasing a vehicle above KKB value with multiple problems. We were told that one ...More of the problems (low tire pressure) would be fixed, but when it turned out to be a nail in a tire (discovered after the sale, despite car going through an inspection before sale), the dealership refused to repair the tire because it wasn't in writing. We inquired about tha battery since it was a hybrid and were assured that it had already been replaced or was in perfect condition. Unfortunately, within days we were seeing issues that turned out to be related to the battery. Now, nine months later, we have to pay around 3k to replace the battery after being discouraged from purchasing an extended warranty and the dealership is absolved of all responsibility despite our certainty that we were knowingly sold a failing car. To make matters worse, we were informed that our battery could have caught fire and endangered ours and our child's lives. After consulting with hybrid experts, we are certain that the dealership knew the battery was failing and chose not to disclose. We will never buy from here again and will discourage all friends and family from ever doing so.
- Brigette Y.
F

Rating
The dealership changed their name In November 2015. When the car was purchased, it came with a lifetime oil change contract. When they changed their name, the cancelled all lifetime oil changes. This is affecting many customers. They are not calling people to advise them of the change. Just come in next time for your oil change and let them say ...More "SURPRISE". This was a major selling factor for many people. Very dishonest company.
- Sandra P.
N

Rating
They did the inspection on my car and it should've never passed inspection because the brakes and the turn signals do not work. I have print out of who did the inspection and 's employee signed the inspection as a certified inspection expert. I called the number on the internet and it is a fax number. I can't ...More get ahold of them at all.
- Richard E.
A

Rating
I knew what type of car I wanted. They found the car and had it shipped in. Everything was what I wanted. There was not a lot of negotiations. The place was very clean and pleasant. I did ask a lot of questions and the sales person did have to look up the answers for me. I have also been there for the service and it did not take long and it was very good.
- Arlene E.
A

Rating
They are quick, they are efficient, their prices are reasonable. But what I really like is when I asked them to double check some stuff on my car and I have never felt like they are adding or tacking on additional work that needs done. Very honest!
- DAVID & KIMBERLY H.

Car Dealerships in Lancaster, PA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & D HOME SALES

1136 ELIZABETH AVE
Lancaster

AFG Tire & Auto Service

4685 Carlisle Road
Gardners

AIC AUTO SALES

BLACK RD
Quarryville

Apple Honda

1212 Loucks Rd
York

Apple Nissan

1510 Whiteford Rd
York

Arnold's Garage

15 South River Street
Maytown

AUTO FASCINATIONS

102 PEBBLESIDE LN
Lancaster

Auto First Sales

6506 Carlisle Pike
Mechanicsburg

AUTO FIRST SVC CTR

6506 CARLISLE PIKE
Mechanicsburg

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

AUTOHAUS LANCASTER INC

1373 MANHEIM PIKE
Lancaster

BACKROADS SELECT PRE-OWNED

1140 DILLERVILLE RD
Lancaster

BARRY GERZ AUTO SALES

81 PITNEY RD
Lancaster

BARRY MILLER QUALITY CARS

1258 MANHEIM PIKE
Lancaster

Beasley Ford Lincoln

1801 WHITEFORD RD
York

BEST DEAL AUTO SALES

2050 LINCOLN HWY E
Lancaster

BIG LOT MOTORS

PO Box 3052
York

BILL BORING'S USED CARS, LLC

2415 W MARKET ST
York

Bob Ruth Ford

700 N. US RT 15
Dillsburg

BRENNER CAR CREDIT LLC

1208 TRINDLE RD
Carlisle

BRITISH AUTOWORLD INC

2316 DAIRY RD
Lancaster

BRUBAKER CHRYSLER JEEP

E LIBERTY ST & DUKE ST
Lancaster

BRUBAKER MOTORS INC

1020 LITITZ AVE
Lancaster

C & D Auto

1820 Columbia Ave
Lancaster

CALVARY AUTO GROUP

2007 LINCOLN HWY E
Lancaster

CarMart Automotive

147 Hamilton Ave
York

CASEY AUTO CO

1230 HARRISBURG AVE
Lancaster

Chapman Ford Lancaster

5201 Main St
East Petersburg

CHEAP HEAPS

934 N QUEEN ST
Lancaster

CHEAP HEAPS LLC

934 N Queen St
Lancaster

CHECKERED FLAG AUTO SALES

2727 COLUMBIA AVE
Lancaster

Ciocca Honda

8001 Allentown Blvd
Harrisburg

CITY WHEELS AUTO SALES

123 N FRANKLIN ST
Lancaster

Clift Auto Sales

1236 East Main Street
Annville

COAST DISTRIBUTION SYSTEM INC

175 GREENFIELD RD
Lancaster

COAST RV INC

175 GREENFIELD RD
Lancaster

Coke's Auto Repair

3535 N 6th St
Harrisburg

COLONY MOTORS

2050 LINCOLN HWY E
Lancaster

Conover Racing & Restoration Inc

1016 Old Westminster Rd
Hanover

Countryside Auto Center

3072 N Reading Rd
Adamstown

CROUSE & CROUSE

1160 LITITZ PIKE
Lancaster

CROWN MOTORS

1752 COLUMBIA AVE
Lancaster

CUSTOM BUGS

219 SCHOOL HOUSE RD
Lancaster

DAVE'S MOTORS

PO Box 8312
Lancaster

DAVID & SON'S AUTO SALES II

402 S PRINCE ST
Lancaster

DAVIS & SON

1960 COLUMBIA AVE
Lancaster

DRIVE AWAY PREOWNED

1255 MANHEIM PIKE
Lancaster

DRIVE AWAY PREOWNED

1257 Manheim Pike
Lancaster

DUSMAN'S AUTO SALES & SVC INC

2204 Church St
Lancaster

E Z RIDE AUTO SALES

1031 MANHEIM PIKE
Lancaster

EAGLE BROTHERS USED CARS

24 ROCHERTY RD
Lebanon

EDEN TIRE & AUTOMOTIVE INC

1713 NEW HOLLAND PIKE
Lancaster

El-Mor Chevrolet

3820 E Main St
Morgantown

ELITE AUTO GROUP

528 W ORANGE ST
Lancaster

EURO MOTORS

7770B ALLENTOWN BLVD
Harrisburg

Faulkner BMW

1530 Manheim Pike
Lancaster

Faulkner Cadillac

6643 Carlisle Pike
Mechanicsburg

Faulkner Dodge Ram

6720 Carlisle Pike
Mechanicsburg

Faulkner Hyundai

2060 Paxton St
Harrisburg

FAULKNER ISUZU SUZUKI

1208 HARRISBURG AVE
Lancaster

FIRST TEAM HOME SALES

255 BUTLER AVE
Lancaster

Freedom Toyota Harrisburg

6060 Allentown Blvd
Harrisburg

Freysinger Hyundai

6115 Carlisle Pike
Mechanicsburg

Freysinger Mazda

6155 Carlisle Pike
Mechanicsburg

FRONT LINE MOTORS

719 ROTHSVILLE RD
Lititz

GALARZA AUTO SALES & SVC

727 S PRINCE ST
Lancaster

GEMMILL'S BODY SHOP

801 S PRINCE ST
Lancaster

GENE K RENNINGER MODEL A FORD

804 Darby Ln
Lancaster

GERZ AUTO SVC

432 N CONCORD ST
Lancaster

GOOD FAITH CAR SALES

804 MANOR ST
Lancaster

GOOD FAITH CAR SALES

505 NEW HOLLAND AVE
Lancaster

GOOD TO U AUTO CENTER LLC

550 A. South 7th St.
Akron

GOOD TO GO AUTO

804 MANOR ST
Lancaster

GOOD TO GO AUTO SALES

1733 LINCOLN HWY E
Lancaster

Graham Motor Company

1402 Holly Pike
Carlisle

GRAYBILL BROTHERS

1459 BEAVER VALLEY PIKE
Refton

Hanover Honda

1226 Carlisle St
Hanover

Harry Cramer Inc

1998 W Harrisburg Pike
Middletown

Hondru Chevrolet of Elizabethtown

2005 S Market St
Elizabethtown

INTERNET AUTO LOCATOR

777 MANOR ST
Lancaster

J D BYRIDER AUTO SALES

1254 MANHEIM PIKE
Lancaster

Jack's Auto & Aero

231 Race St
Bainbridge

JOHNSON'S USED CARS

2277 NEWPORT RD
Manheim

JONES FAMILY OF DEALERSHIPS

1335 MANHEIM PIKE
Lancaster

JONES HONDA

1335 MANHEIM PIKE
Lancaster

Jones Honda

1335 Manheim Pike
Lancaster

JONES PONTIAC HONDA

1335 MANHEIM PIKE
Lancaster

Keim Chevrolet Inc

3265 Lincoln Hwy E
Paradise

KEIM PRE OWNED

1310 MANHEIM PIKE
Lancaster

keisers Service Center Inc

2401 Gettysburg Rd
Camp Hill

KELLER BROTHERS FORD

730 S BROAD ST
Lititz

KELLY CADILLAC

1986 STATE RD
Lancaster

KEYSTONE TRAILERS INC

1657 ROHRERSTOWN RD
Lancaster

KINNE MOTORS

1708 LINCOLN HWY E
Lancaster

LANCASTER COUNTY MOTORS

5495 MAIN ST
East Petersburg

LANCASTER DODGE INC

1475 MANHEIM PIKE
Lancaster

LANCASTER MAZDA

5320 MANHEIM PIKE
East Petersburg

Lancaster Mitsu

1009 N Prince St
Lancaster

LANCASTER NISSAN INC

5340 MANHEIM PIKE
East Petersburg

Lancaster Subaru

5260 Main St (Manheim Pike)
East Petersburg

LANCASTER TOYOTA MAZDA SCION

5270 MANHEIM PIKE
East Petersburg

LAWRENCE SUBARU

1726 CARLISLE PIKE
Hanover

LEONARD'S AUTOMOTIVE CTR

1698 COLEBROOK RD
Lancaster

LINCOLNWAY SALES & SVC INC

586 W KING ST
Abbottstown

Lititz Car Company

723 S Broad St
Lititz

LONG ISLAND MOTOR SPORTS OF PA

2720 COLUMBIA AVE
Lancaster

LUCIANO BEST DEAL AUTO SALES

1208 MANHEIM PIKE
Lancaster

M & R Auto Center

535-B E Ross St
Lancaster

Maguire's Ford Lincoln Mercury

100 N Thistledown Dr
Palmyra

Manheim Car King Inc

3570 Paxton St
Harrisburg

Marysville Motor Cars Inc

700 N State Rd
Marysville

McCafferty Ford of Mechanicsburg

6320 Carlisle Pike
Mechanicsburg

McCafferty Kia of Mechanicsburg

6302 Carlisle Pike
Mechanicsburg

MICHAEL'S MOTOR CARS

922 N QUEEN ST
Lancaster

MID STATES AUTO SALES

2640 COLUMBIA AVE
Lancaster

MIKE JONES AUTO SALES

900 ROOSEVELT AVE.
York

MORE 4 LESS AUTO SALES

904 S DUKE ST
Lancaster

MORRISON AUTO SALES

1747 LINCOLN HWY E
Lancaster

National Tire & Battery

1431 Manheim Pike
Lancaster

Nevin's Automotive Sales Hanover

548 Carlisle St
Hanover

New Holland Auto Group

508 West Main St
New Holland

New Holland Ford Isuzu

508 W Main St
New Holland

New Holland Scion

524 W Main St
New Holland

NEW IMAGE HOME SALES LLC

206 Jacobs Creek
Lancaster

NOAKER'S AUTO BODY & SALES LLC

819 NEW BLOOMFIELD RD
Duncannon

Oasis Auto Group

7 Lismore Pl
Mechanicsburg

OLD GOLD AUTO SHOP

969 HORSESHOE PIKE
Lebanon

OLD MILL AUTO SALES

2166 WILLOW STREET PIKE
Lancaster

ONE SHOT AUTO SALES

702 E KING ST
Lancaster

ONE STOP ENTERPRISE

1702 WIKER AVE
Lancaster

PA AUTO GROUP INC

2050 LINCOLN HWY E
Lancaster

Performance Diesel Warehouse

8211 Rabbit Lane
Grantville

PRECISION ROADSTER

454 MILLCROSS RD
Lancaster

R B AUTOLINK INC

2060 LINCOLN HWY E
Lancaster

Red Lion Chevy

3220 Cape Horn Road
Red Lion

Redline Auto LLC

520 N Enola Rd
Enola

Renn Kirby Chevrolet-Buick

55 Expedition Trl
Gettysburg

RICK'S AUTO SALES

202 RANCK AVE
Lancaster

RIVERSIDE AUTO SALES CTR

1589 DIVISION HWY RT 322
Lancaster

Roberto's Towing and Service Center

401 East Cumberland Street
Lebanon

Route 94 Motors, LLC

1155 700 RD
New Oxford

Rudy`s Auto Sales & Repair

908 Manor st
Lancaster

Shore Auto Lease Inc

1913 Atlantic Ave

SMUCKER CO

701 MARTHA AVE
Lancaster

South Hanover Automotive

852 Baltimore St
Hanover

Sterling Motor Car

4352 Oregon Pike
Ephrata

STETLER DODGE

1405 ROOSEVELT AVE
York

STEVE LAPORE'S USED CARS

2707 COLUMBIA AVE
Lancaster

STOLTZFUS AUTO SALES

2462 NEW HOLLAND PIKE
Lancaster

THORNTON CHEVROLET INC

180 S MAIN ST
Manchester

Trailer Superstore!

6799 Carlisle Pike
Mechanicsburg

TRIANGLE MOTORCAR LLC

1001 E KING ST
Lancaster

Turner Kia

4201 Chambers Hill Rd
Harrisburg

UPTOWN SMALL BUSINESS CTR

447 S PRINCE ST
Lancaster

Vision Porsche Audi & VW

2746 Bernville Rd
Leesport

VNOSM

617 EMERALD ST HARRISBURG PA
Harrisburg

WARWICK AUTOPARK

700 FURNACE HILLS PIKE
Lititz

Werner Brothers Pre Owned Auto

389 Leaders Heights Rd
York

WHITE'S AUTO SALES & SVC

4 E MCGOVERN AVE
Lancaster

Whitmoyer Auto Group

1001 E Main St
Mount Joy

WILLIAM H WESSELS USED CARS

811 N US HIGHWAY 15
Dillsburg

Winters Automotive LLC

PO Box 301
East Prospect

Xtremepa

PO Box 154
Hanover

YOUR AUTO SOURCE INC

2249 Bannister Street
York

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