"When calling to schedule an appointment, office staff asked detailed questions regarding the dryer and any problems I was having. This allowed service staff to have necessary parts at the time of the appointment.
was friendly ...more and professional. He completed work quickly and cleaned up when he was finished.
Prices may have been a little high, but the quality of service was excellent.
Only concern is that their Angie's list information should be updated to more accurately reflect hours and payment options. From the information posted it looked like appointments were available any day but Sunday until 8:00pm. However, when I called for an appointment I was told they were Monday thru Friday and that service staff needed to be finished by 5:00, so the latest appointment was 3:30. Payment options were listed as all major credit cards and when service was performed, I was told cash, MasterCard or Visa only. "
Rated Review by Betty A.
"Went very well. Arrived on time, introduced himself, and completed the service in a timely manner. The dryer door hinge was fixed and now i can close my dryer without using a golf club to support the door closure.
Maybe next time as a courtesy, ...more which i have experienced with previous providers, when a customer pays in cash maybe the tax can be eliminated. "
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Energy-efficient refrigerators and other smart appliances offer more options, but they don’t last as long and repairs cost more than their low-tech predecessors.
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Sample Appliance Repair Experts Reviews
"When I initially called to schedule the servce call, I was told the technician's name, was given a 2 hour window when he would be coming, and was told he would call 30 minutes in advance. The appointment was scheduled for the next day!
The technician did indeed call 30 minutes before he came and he came exactly on time. He was polite and ...more patient. He took everything apart to show us where he was looking. He took my suggestions to look in certain other places. Once he diagnosed the problem, he put the washing machine back together so we could continue to use it while awaiting the parts. He also checked out our drier at our request.
The technician called us with the prices of the parts as promised later that day before ordering them. "
when my KitchenAid dishwasher would start draining itself shortly after being placed in the Start Mode. The gentleman that I spoke with on the phone asked right away if the rack had by
broken recently. It had just that morning. He diagnosed that the rack had broken adjusters and that the ...more piece had fallen into the motor causing it not to start.
I scheduled service for the next day. The tech arrived just as scheduled and even called prior to tell me he was on his way. He completely fixed it very quickly by removing the broken part from the motor. He then replaced the broken adjusters. The tech was very professional. He even showed me how to try to prevent it from happening in the future. It was a very quick service call. I was impressed by the knowledge and professionalism of the technician. I would highly recommend them if you own a KitchenAid dishwasher in need of repair.
was very professional and knowledgeable about out GE Built in Refrigerator. He told my husband and I everything technical we needed to know about our unit. My husband thought that he explained everything thoroughly and we were very pleased with our experience and will definitely use again.
to make an appointment to have our refrigerator door repaired. To my surprise
answered the phone and scheduled an appointment for the following morning @ 8:30. Even more to my surprise he showed up and arrived on time.
very professional; he arrived ...more wearing a clean uniform with his name embroidered on it and with tool bag in hand. When he came into the kitchen he asked what seemed to be the trouble we were experiencing. We showed him how the refrigerator door didn't easily close all the way, then we show him how the freezer door did close properly. After opening and closing both doors a couple of times he loosened the hinge on top of the refrigerator door, took the door off, located the part needing to be replaced, made note of it, put the door back on and retightened the hinge. At the same time he also located and made note of the refrigerator model number. He said he'd order the part and would return Monday or Tuesday to install it..
called Tuesday afternoon stating he had the part and if we would be home he'd be by in about 10 minutes to install it. Basically he went through the same steps as Friday except this time we needed to clear out all the items from the inside of the door. I think It took us longer to remove the items from inside the door, clean the door shelving and put everything back, than it did for him to remove the door, change the part and reinstall the door.
He was fast ,neat, cleaned up after himself and very professional. After having
repair our refrigerator its given us faith that there are still some people that care about the quality of their work and the reputation of their business. If we should need any other appliances repaired we'd call
"I came home on Thursday afternoon to find water on the kitchen floor and the refrigerator and freezer warming up. I started calling repair places after five fifteen pm and
was the only one who spoke with me directly and made an appointment with me for Friday.
said he would call me between three and five ...more pm to let me know he was on the way and he called me right around three thirty. He let me know he would be at my house in the next thirty minutes and he arrived within that timeframe.
knew immediately what was the issue with the refrigerator and had the problem corrected within 15 minutes. He tested the refrigerator to make sure it was performing properly and gave us a few tips on how to keep the problem from occurring again.
is very personable and we plan to recommend him when our customers ask about appliance issues! "
"Woman who answered the phone was rude, impatient and could care less about the client on the other end of the phone. Thankfully the repairman was cordial and competent... The receptionist however should work in a factory assembling parts; anything other than dealing with the public.. She will be this company's downfall should it occur.. She is ...more in serious need of an extensive and intensive course in PEOPLE SKILLS.. If I were the owner I'd say goodbye to her... "
"Contacted the provider and got a recording. Left a message and heard back within a half hour. Described the problem and he made a suggestion as to what the problem might be that I could take care of myself. It was not the problem so I scheduled a service call the next day and was given a 1 hour window.
showed up within the ...more hour, examined the dryer, said what was wrong and got a part from his truck. That fixed the problem. Very polite and explained what the problem was as well as what he was doing to fix it. Would use in the future. "
"The service responded promptly on a Saturday afternoon.
, the technician, arrived within two hours of initial phone call. Because he had talked with us prior to arrival, he brought parts he may need with him. He was courteous, professional and efficient, and took the time to explain options and costs. It was a positive experience ...more and we will use again. ASK FOR