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The timely responsiveness to my needs, great customer service, and quality work provided are what was needed in a Home Warranty Company. I will use them again!
I had a similar experience with a dryer repair. The ONE technician in
I've made a mistake of renewing the contract with them. I've had nothing but trouble with them for the past two years and will be looking for a new warranty company. They have only one main phone number for everyone - clients, realtors, vendors, and anything else, so you are usually on hold for more than 10 minutes. My last hold was 21 minutes. The vendors they assign tend to have bad reviews on Angie's list and services are minimal. I do not trust Allied or its vendors anymore. Talking to a "customer service" representative or even manager does no good - they keep citing company policy and assigning the same vendors, not willing to fix an issue to a customer's satisfaction even if Allied caused an 8 hour delay in even assigning the right vendor. After a whole day of phone calls and reassignments from one vendor to another I still had no appointment with a vendor who could fix my appliance.
The first year I was with Allied, they used to respond within 2 hours with an assigned vendor who would then call within about 2-3 hours. Now it takes them about 4 hours to assign a vendor, they no longer give you the phone call of the vendor so you have to
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All Home Warranty Companies in Hershey, PA
Boca Raton, FL
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Countertop restoration and repair, sink replacements across the u.s.
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