Hershey Home Warranty Companies

Hershey, PA

Sample Reviews

A

Rating
I was contacted quickly by the Garage Door Company and they quickly scheduled coming out to assess the issue and repaired it by replacing a sensor and it works great now.



The timely responsiveness to my needs, great customer service, and quality work provided are what was needed in a Home Warranty Company. I will use them again!


- Amber S.
A

Rating
I contacted
Hershey Home Warranty Companies Provider Name Locked
to have a Washer and Electric range repaired. A company was recommended at first but this company had taken a very long time(about 30 days) to respond back to me after removing a part from my Washer. I contacted
Hershey Home Warranty Companies Provider Name Locked
again to inform them that the company they had recommended has not followed through with the repair of the Washer and I also needed my Electric Range looked at due to one of the elements was not heating up.
Hershey Home Warranty Companies Provider Name Locked
authorized me to get a company of my choice to make the repairs and that I would have to pay initially for the repairs and then I could submit receipts for reimbursement because they did not have another company to recommend to me. I was suppose to have the company that I choose to make the repairs to contact
Hershey Home Warranty Companies Provider Name Locked
to get authorization for the repairs but I just told the company to go forward with the repairs because I did not have an alternative company to call and this company had the parts to make the repairs on their truck. I called
Hershey Home Warranty Companies Provider Name Locked
and asked how to get reimbursed for $521.00, their customer service representative informed me that I should have gotten approval prior but I could still send in my receipts. I thought that I would not get a refund but I did receive a refund check from
Hershey Home Warranty Companies Provider Name Locked
and I do appreciate them for this even though I failed to get the proper authorization for the repairs. Just one last comment, I was with another home warranty company for years and although I was paying a monthly fee, I still had to pay the repair company a service charge any time one would come out to check on any issue with my appliance. However,
Hershey Home Warranty Companies Provider Name Locked
does not require a service fee to be paid to any company. That is a great savings to my pocket, especially when the other home warranty company required me to pay a service charge of $75.00 per call. Thank you
Hershey Home Warranty Companies Provider Name Locked
for the great service you provided to me on this call.
- valentino S.
A

Rating
Hershey Home Warranty Companies Provider Name Locked
exterior was very helpful. We had good communication about the work that they were about do for my roof. They worked very fast and efficiently. They were willing to solve the problems with my insurance, association and the county office for me. Their customer service was helpful and kind. They always called ahead of time to let us know about the roof work. My roof is beautifully done. We really satisfy with this company and would like to recommend this company to others. This is very honest company that you can trust.
- Jisun Y.
D

Rating
I was informed that, if coolant was needed to fix my problem, I would have to pay an additional $45.00 for each pound needed; with
Hershey Home Warranty Companies Provider Name Locked
paying only $10.00 for each pound. This piled on amount did not include my usual and contractual $75.00
Hershey Home Warranty Companies Provider Name Locked
per-visit fee. I quickly called
Hershey Home Warranty Companies Provider Name Locked
to verify this. The customer service agent said that he was correct. She said that because of the increased cost of coolant agents,
Hershey Home Warranty Companies Provider Name Locked
only pays $10.00 towards each pound of coolant. If only half a pound is needed, I still have to pay $45.00 for the whole pound (if only 1/8 pound needed, pay for a whole pound). My per-visit amount due has increased regularly (initially $60.00 but has increased steadily to the current $75.00 amount). Not only has this amount gone up but my policy premiums have increased steadily as well. So I'm feeling a little "gypped" at this point... For my two-story home, I currently pay
Hershey Home Warranty Companies Provider Name Locked
$646.00 a year for their highest coverage plan (Pick 10) which covers other items as well. My "pick 10" items covered: 1: Central A/C units. 2: Central heating units. 3: Water heaters. 4: Clothes Dryer. 5: Electrical. 6: Garage door opener. 7: Dishwasher. 8: Built in microwave. 9: Garbage disposal. 10: Ceiling fans. Other items covered in my contract are Washing machine, Range oven, Plumbing, and Refrigerator... I have been with this company for about 10+ years... Customer service has gone down the tubes. Last year I was called a liar by an
Hershey Home Warranty Companies Provider Name Locked
agent when I complained about a service provider. My yearly contract would normally renew this September. NEVER AGAIN! I just cancelled my contract with
Hershey Home Warranty Companies Provider Name Locked
. I have opted to go with a five-star rated home warranty provider on Angie's List. Higher coverage, Lower premiums, Lower per-visit payments *** And no extra charges for a/c coolant...! Thank you :)
- Richard J.
F

Rating
Hershey Home Warranty Companies Provider Name Locked
Home Plumbing was an hour late to their service call. The technician was in my house for all of 5 minutes indicated that he could not fix the matter and exited my house. He did not investigate where the odor was coming form. He just indicated that
Hershey Home Warranty Companies Provider Name Locked
would not cover the issue and left my residence. For the 5 minute service call I received a bill yesterday for $60. This amounts to a $720 hourly rate for a plumber.
Hershey Home Warranty Companies Provider Name Locked
's business model is the following 1) charge 300 - 500 for a policy 2) write a policy which excludes 95% of all repairs 3) charge $60 bucks for a technician to do nothing.
- Patrick A.
F

Rating
I should have heeded the warnings! My real estate agent offered me a Home Warranty Policy paid for by the seller. This is something that happens all the time when one purchases a house. I looked on all of the usual websites (Angie's List, Yelp to name 2) and most of the companies had abysmal reviews. Since I wasn't paying for it, I chose
Hershey Home Warranty Companies Provider Name Locked
even though they had lots of F grades, with a scattered few good reviews (probably planted by the company ). Most of the reviews said the company would do anything to avoid fixing a product and would find all sorts of loopholes and send out shills to appease the client and then do nothing. They charge $65 per visit which you must pay in advance. OK, I live in the house 2 weeks with a working propane water heater and it stops working. I call Fidelity and they were extremely solicitous on the phone. "Of COURSE we will help as soon as possible and expedite your request since you have no hot water," the receptionist said. So they sent out these two guys who arrived an hour after the scheduled time. They looked at the heater and said it was old.
Hershey Home Warranty Companies Provider Name Locked
. They tried to light the pilot AND DIDN'T KNOW HOW! I had to show them and light it (these are supposedly hot water heater repair people). Then they started taking pictures. They didn't try to fix anything, they just wanted pictures. A metal piece was missing from the cover and they took a few pictures of that. I told them that had NOTHING to do with the problem. The heater lit up perfectly and then went out after about 2 minutes. There was probably an issue with the regulator (I did some research before they came). They left and said that I would hear back in the morning. No call in the morning. I called the repair company and they said they were just about to call Fidelity. Five minutes later, I got a call from Fidelity saying that they weren't going to fix the heater because a piece was missing - EVEN THOUGH IT HAD NOTHING TO DO WITH WHY THE HEATER WAS NOT WORKING! The woman on the phone said, "Read the fine print - if there is anything missing, the repair will not be done." I told her that was the equivalent of an eye doctor saying, I can't fix your vision because you have a hole in your shoe." She said, those are the rules and hung up on me. Almost every review of
Hershey Home Warranty Companies Provider Name Locked
says they will try to get out of doing any repair. They collect millions of dollars from home sellers and the buyers think they are getting some peace of mind and the only thing they get is a loss of $500 that could have been credited to the buyer rather than given the bogus policy. This is a pervasive, rampant scam and it should be exposed and stopped.
- MARK M.
A

Rating
I called the repair company, and provided them the claim number. They sent a technician the same day. The technician determined that a tube was clogged, and unclogged it. The technician was friendly, punctual, and thorough. Best of all, I was not charged a penny. I haven't had good experiences with home warranty companies in the past, but my experience with CP was different. The whole process was
Hershey Home Warranty Companies Provider Name Locked
, easy, straight-forward.
- MURALI R.
D

Rating
This is a note of caution to potential customers.
Hershey Home Warranty Companies Provider Name Locked
is new to the area. As a result, they don't have a wide variety of service providers. I had an issue with my A/C and they only had ONE service provider who was located in Fort Worth. Due to the 50 mile distance, the technician only had limited time of day that he was available in Plano. I work full time and need either early morning or late appointment. Trying to schedule an appointment was such a nightmare that I hired an repair service out of my own pocket.
Hershey Home Warranty Companies Provider Name Locked
would not reimburse me.



I had a similar experience with a dryer repair. The ONE technician in
Hershey Home Warranty Companies Provider Name Locked
's database is located in
Hershey Home Warranty Companies Provider Name Locked
. Once again, it was difficult to schedule an appointment. Additionally, when he arrived, he was not competent to diagnose or repair. I'm still waiting for a call back. I've already paid my $59.00 service call fee. I have no idea if the company is ordering parts, still pondering a diagnosis or simply squandering my $59.00
- Monica J.
F

Rating
Refuse to cover the washing machine when they had told me 10 days prior that it was covered. I acquired this policy by purchasing a home. It is the worst policy I've ever had. They told me my washer/dryer were covered, and when I called in for a claim on the washer, 10 days later, now it's not covered? This is total bull. That is out and out a lie. All they wanted to do was argue with me on the phone. They told me I could add it, for an additonal $70 but now there has to be proof that the washing machine is working. Their solution, call the agent who sold the policy (real estate agent), yeah they will take care of that right away. I left a message for them, but haven't heard back. This is ridiculous. Will definitely be reporting this to my attorney.


- Christine W.
F

Rating
I called in at 8:45 to report a freezer problem and at 6pm I still have not had a vendor call to schedule an appointment.
In summary:
I've made a mistake of renewing the contract with them. I've had nothing but trouble with them for the past two years and will be looking for a new warranty company. They have only one main phone number for everyone - clients, realtors, vendors, and anything else, so you are usually on hold for more than 10 minutes. My last hold was 21 minutes. The vendors they assign tend to have bad reviews on Angie's list and services are minimal. I do not trust Allied or its vendors anymore. Talking to a "customer service" representative or even manager does no good - they keep citing company policy and assigning the same vendors, not willing to fix an issue to a customer's satisfaction even if Allied caused an 8 hour delay in even assigning the right vendor. After a whole day of phone calls and reassignments from one vendor to another I still had no appointment with a vendor who could fix my appliance.
The first year I was with Allied, they used to respond within 2 hours with an assigned vendor who would then call within about 2-3 hours. Now it takes them about 4 hours to assign a vendor, they no longer give you the phone call of the vendor so you have to
Hershey Home Warranty Companies Provider Name Locked
for the number online if you want to call them without waiting another 4 hours for the vendor to call. The "customer service" keeps quoting the policy that they have 48 hours. Do NOT choose Allied.

- Audra S.
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All Home Warranty Companies in Hershey, PA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

American Residential Warranty

1700 N Dixie Hwy
Boca Raton, FL
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Coast to Coast Audio and Video by eav llc.

19 Albe drive
Newark, DE
At coast to coast audio and video, we don't think of you as just the next job on the list; we...

Complete Appliance Protection Inc

1532 NE 96th St
Liberty, MO
Cp has been providing quality home warranty products since 1998. ask about angie's list...

Guardian Protection Services

174 Thorn Hill Rd
Warrendale, PA
Local offices to serve you! guardian protection services is the world's largest privately held...

High Tech Home Warranties

PO Box 24881
Raleigh, NC
We are a one stop shop for all home improvements and home warranty needs. we are local almost...

JARDINE'S RESTORATION and PAINTING

4703 ENOLA RD
Newville, PA
Restorations, preservation and painting contractor. with our technical know-how,...

Pringle Electric and Building Services

394 S, Main Street
Pleasant Gap, PA
Your local electrical contractor for central pa. keeping your home, business, or shop safe and...

Rescue Link

8880 Ward Pkwy
Kansas City, MO
Comprehensive protection for your computers, electronics, and appliances of nearly any age or...

Surface Link Corp

4200 Lafayette Center Dr
Chantilly, VA
Countertop restoration and repair, sink replacements across the u.s.

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