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Hershey Home Warranty Articles
Home Warranty reviews in Hershey
1. My first encounter occurred 34 days after I signed up when my air-conditioner stopped working. They informed me that they would not fix the problem because I was not past my "probation" period. I indicated that it was a 30 day probation period and I had paid 34 days early. To that they responded, "you need to read the contract better..." "we extend the probation period an extra 5 days if you pay by credit card. They were correct about what the contract says, but the offensive part was the customer service representative's attitude regarding "you need to read the contract better."
2. Second encounter a couple of weeks later involved my pool heater. I called on a Saturday and the person I spoke with struggled to get my information correct asking me 3 different times for my address, name, etc. This customer service person then said, "you will get an email within 24 hours with the work order." After 24 hours and no email, I called the company again to ask about my work order and another customer service representative in a nasty
3. After the repair person came to my home 2 days later ($45) and did not fix the problem, I received a phone call from
This company could use some customer service training.
company that doesn't pay their claims. This experience has been an
absolute nightmare - This company epitomizes the worst of home warranty
companies, in that they look for the most ridiculous loop hole to
rationalize NOT paying their claims. The contractors they dispatched
were even worse.. Avoid Speedy Electric especially their analysis was
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
All Home Warranty Companies in Hershey, PA
Boca Raton, FL
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