came within half an hour and looked at the furnace. He ran several diagnostic tests and determined that I need a new circuit board. He isn't a certified Trane dealer so ...more he wouldn't be able to get the part until Monday so he recommended that I call someone else. He didn't charge me and was professional. I would definitely call him again when I need a new furnace. "
Rated Review by Elisa B.
"While not the cheapest, I've been impressed with their servicing techs in the past, and wanted a family business in
county, and they matched the price from another well-reviewed installer. They replaced and installed both ...more the compressor and condenser units into our existing central heating system in about 3 hours, and fully cleaned up afterwards. Although the new condensate pump they installed soon failed, they sent a service tech over on a Saturday night to fix it at no charge. In the past, they had performed annual servicing on both our furnace and A/C units and had ended replacing parts for free when they had not solved the problem. "
Do Your Research— Join to read ratings and reviews from real customers.
"My central air conditioning was not cooling effectively and was freezing up at the evaporator coil and the outside unit as well. The technician performed a series of diagnostics and found a leak at the indoor evaporator coil. I had suspected a leak somewhere in the system, since I had just had it recharged last summer. The technician then provided ...more me with several options for replacing system components, and I eventually decided to purchase all new equipment inside and outside. The service call and diagnostic fees were credited towards the cost/installation of the new equipment. The new system was installed approximately 10 days after I requested the new equipment and signed a contract for the work to be performed. On the installation date, the crew (3 men) arrived at my home right on time, and completed the installation in approximately 3 hours. The old equipment was removed from my home and hauled away in their truck - everything inside and outside my home was as clean at the end of the job as it was at the beginning.
I have used
& Cooling exclusively for servicing my central air conditioner and furnace during the 9+ years I have owned my home. All of the technicians who have come to my home and serviced my furnace and A/C have been thoroughly professional, efficient, and courteous, so much so that I won't use any other company. Keep up the great work!"
"They were very responsive; they came right away on a weekend. They came on time and checked everything. They did the measurements for the furnace. They told me the kind of furnace they were going to put in. They gave me information regarding the brand or the thermostat they were going to use. Initially, I thought it would be a rip-off. However, they ...more put the furnace and air conditioning in, which worked very efficiently. When they came, they put everything down and wore booties so they didn?t ruin the carpets. When they left, there wasn?t a piece of wiring or metal around; they completely cleaned up after themselves. They were really thorough and nice. They were very efficient. The quality of their work was exceptional. Their pricing was the same as the others. They gave me a good deal. They have a 24-hour emergency service. They have a place where they move your dock work and do the work themselves. This way they
?t have to get it done elsewhere. They stand behind everything; if you need them they are available 7 days a week, 24 hours a day. I am very satisfied with
"Furnace went out on a very cold day just before Christmas due to a failed blower wheel. I called the 24-hour line at about 10 PM. Rep from
's called first thing in the morning (about 8 AM). He had the part number info needed and told me the repairman would have the part and be at my home before lunch. At about 2 PM nobody ...more had arrived, so I called to double check. I was assured that the call would be made that day. The repair tech finally arrived about 4:30. He was very professional and was able to quickly make the change and tested the furnace for operation. My only concerns were the punctuality particularly after I was told they would arrive before lunch. Secondly, they charge set fees for various services. I had basically taken the unit apart and knew what needed replaced. It was a quick change, but because of the set fee, I probably paid more than I would have with a time and materials rate. But, overall,
's did a nice job and was able to get my furnace operational again right before Christmas."
was there within the estimated time. Quickly got to work identifying areas needing service. Wore booties to keep from tracking dirt onto the upstairs carpeting. He had all the parts and equipment to perform the service call in one visit.
He was very quick & professional in his work, and he willingly explained ...more to me what he was doing & why. "
yesterday, explained my issue with the A/C , he had someone out here that Afternoon.
was very professional and fix the problem and answered all of my questioning regarding the A/C and furnace. He also measured the space for a dishwasher that I want them to install. I was very impressed and decided ...more to enroll in the customer care plan."
"I had originally purchased Angie's List "The Big Deal" for a furnace inspection, tune-up and cleaning for $49.00. I had misplaced the paperwork and didn't find it until June. When I called the company to schedule an appointment, I was told that this is not the best time to have my furnace checked so he extended the coupon until ...more the fall at the current price. Needless to say, I was very satisfied with that decision. He also told me that I should have just called him when I lost the paperwork because they have all that information on file. I then asked if I could have my air conditioning system checked since it had not been looked at in years. I made the appointment and he also gave me a special price for that. I was told that they would call the day of the appointment and give me an exact time of arrival. They called in the morning and arrived exactly when they said they would. Two men arrived who were very professional and courteous. I was told that everything was functioning properly, but the concrete slab that the AC compressor was sitting on was substantially tilted and should be leveled, but since my unit was 14 years old, and everything, as I said, was running well, it would not be cost effective to do so. All in all it was a very good experience and I will not hesitate to call this company again. "
"The workers arrived early to the house and introduced themselves and went to work . These guys were the utmost professionals I would have this company back to my home in a second.
installed all the new equipment and some new ductwork for me all in the span of one day.
tested all the equipment and made ...more double sure I understood how to work it. I cant say enough about these guys .I am disabled and these guys made it easy for me. Good serves is priceless to anybody but to a disabled person its everything.. I also wanted to mention one other thing as well. This company offers a warranty for parts as well as labor which is unheared of for 189.00 for 10 years I'll take a deal like that anyday. BRAVO A JOB WELL DONE! THANK YOU