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Erie Masonry Articles
Masonry reviews in Erie
regarding replacing some stones around our swimming pool that had begun flaking
quite badly, leaving debris in the pool every time it rained.
company saw this issue quite often, and that he had developed a process to deal
showed us examples of projects his company has completed. As we began to feel
more comfortable with him, we discussed other improvements to our home that he
seemed able and willing to accomplish. One thing
we parted ways,
washing and sealing the stone in the pool area as well as replacing the
deteriorating stones and mortar, and replacing or repairing the pool area grout,
mortar, waterfall and retaining wall.
In addition, we were interested in having a decorative concrete overlay
installed on our front and back porches. This process is known as
few days later I contacted Mr Berdych requesting references. He e-md' a list of
companies and individuals that spoke favorably of his company's work. Not long
after, we scheduled the work, paying a 50% of the total about 30 days out from
the start date of the job.
A few weeks later,
He arrived one morning and dropped off a rock mason who was to take care of
repairing and replacing the damaged and deteriorating rock, mortar and grout. In
a short conversation with the mason, I discovered that he is not an employee of
to believe that he had full time employees. At any rate this man, while a nice
enough guy, did a very poor job in his 2 plus days at our home. He totally
trashed our pool and spa twice, causing me to spend 5-6 hrs cleaning up the
large amount of debris that he allowed to fall into the water. He made
absolutely no attempt to keep anything out of the pool. When I called
about the matter he said something about putting on his scuba gear to clean the
pool. I went back to cleaning the mess myself. I also mentioned that some of the
stones that were to be replaced had not been touched. His response was that they
now didn't need replaced and could be sealed instead. I asked the mason about
trying to keep the pool clean and he told me "the next guys" did clean
The next step in our project was the concrete stamping. This is where a
design (in our case one that looks like field stone) is "stamped" into the wet
concrete. Again, a crew of sub-contractors arrived, again they made a mess and
did a poor job, and again told us that the "next guys" would make it right. It
was obvious that their goal was to get to the next job as fast as possible. As a
result, the quality of the work done at our home suffered
The final step was to color and seal the stamping, and to seal the rest
of the job. I believe this was the first time we actually saw any Artistic
Concrete employees. Unlike the previous workmen, these guys at least showed an
interest in doing a good job and taking a little pride in their work. However,
so much crummy work had been done ahead of them that when they called it a day
and called the job complete there were many issues yet to be resolved.
The mason had left several areas needing repair untouched, and a lot of
the work he had done made things worse than when he started. For instance, there
was a lot of grout smeared on the tile in the spa, and some of the grout he had
replaced had been finished by swiping his finger thru it. The waterfall repair
was a complete failure and looked worse than when he started. The rocks we
had repeatedly asked to be replaced were still there, flaking badly
The stamping crew had allowed excess concrete to run over the edges of
the porches and left it to dry in an uneven mess. It looked terrible. We could
see where they had used damaged, worn, stamping tools that pulled up the wet
concrete and exposed the existing porch, making no attempt to do a proper
I contacted Mr. Berdych and told him that I thought we were a long way
from a finished product. He was very upset, but agreed to send a crew out to
address our concerns. In a few days the same guys that I assume to be Artistic
Concrete employees returned and worked several hours to try to salvage the job
and clean up the mess. They worked hard and things looked a lot better when they
were finished, although they again inexplicably left the deteriorating stones,
opting to apply a large amount of sealer.
A couple of days later, I paid
requested that a receipt and warranty information be sent to me. After several
days, and several e-mails and calls ,
for a receipt,and a one sentence explanation of the warranty on the stamping. At
my insistence, he included a statement that the problematic stones that his
crews had refused to replace would be removed and replaced as originally
agreed should they continue to flake into the water. I repeatedly requested
information about the warranty on the rest of the job, and Mr. Berdych simply
ignored me. It seemed to me that once he was paid, he considered the matter
closed. At the time of this review, I have nothing in writing regarding the
warranty on the rock repair and sealing. In addition, as time goes by we have
noticed things that weren't done properly, or not done at all. For instance, the
wall on the end of the pool was repaired but never sealed.
My advice to anyone considering hiring
the name of the sub contractors
references on them, instead of accepting references of
representative of the quality of work homeowners can expect. I'd recommend
requiring warranty information up front and never paying the total bill until
a full warranty was in hand. I'm doubtful that the warranty will be honored when
problems arise, but at least you'd have something to take to court. If I had it
to do over, we would have had
that included going over the estimate line by line so unfinished items wouldn't
slip thru the cracks
I would generously rate our overall experience with
a C minus. If our experience is typical,
but in my opinion, a poor business operator. Once the money was in the bank, we
were on our own. All in all a disappointing
He scheduled the job within the time frame he estimated, the crew showed up at the time scheduled, and the work was completed within 3 days. Rocky and the crew did an excellent job of removing each 600-lb step, digging out the old dirt, resetting the steps in concrete, straightening the side pieces of stone, pouring one new concrete step that was needed, and mortaring everything back together. They also installed a large drain to prevent water runoff. In addition, he pressure washed my stone-faced retaining wall, the sidewalk and all my steps so that they are cleaner than they have been in years – at no additional cost. They also cleaned up so that you can hardly tell that any work has been done. I was exceptionally pleased with the work and the value since it was NOT an easy job!
The one exception was a one-week hiatus in the middle of the job because they hadn't gotten a permit for the construction. Although the company believed that a permit was unnecessary, one of my neighbors complained and
The end results are beautiful, and they put in a number of touches which weren't in the contract but were greatly appreciated. I have more walls that will need TLC in the future, and I'll be calling
They did an excellent job. It actually leaves the driveway a little bit darker which I like, but know that it will eventually lighten. Water now just beads on top which I would expect.
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
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All Masonry Contractors in Erie, PA
North Huntingdon, PA
North East, PA
Cambridge Springs, PA
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