Dickson City Fireplace Installation And Maintenance Articles

Sample Reviews

A

Rating
Purchased an Angie's list deal. Went to their shop to look at options and pick out what we wanted. Scheduled installation in a timely manner and did a great job with the project. Would recommend them.
- Teresa Z.
D

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I want to be their customer but for some reason they (
Dickson City Fireplace Contractors Provider Name Locked
and
Dickson City Fireplace Contractors Provider Name Locked
) keep leaving me out.
I needed to get a fireplace insert. I choose them because of the 4 star rating.
Visited their site. Filled out the "Fireplace Measuring Form" with all the info, plus took pictures of my fireplace, as they recommended. I was ready to purchase.
I met with
Dickson City Fireplace Contractors Provider Name Locked
, who seemed knowledgeable, provided me with some options and asked me to take some more pictures of my chimney.
I took the extra pictures, sent email back asking for quote. I received nothing so far.
I called to find out why. I spoke to
Dickson City Fireplace Contractors Provider Name Locked
- an "irritably pleasant" woman, who seems to be handling God knows who many things at any given moment.
I was trying to explain to her the situation when I was interrupted with "Is this a quick question?" and with "when the doors are closed, I'll look up your information" ... without actually asking me for anything identifiable.
I actually said: "would you like me to give you my last name or the address?". To wich
Dickson City Fireplace Contractors Provider Name Locked
replied: "hold on, I have to get a note to write on..." and the put me on hold.
There seems to be no one else who provides that kind of service: fire place inserts installation.
@Nordic, if you are reading this. I want to be your customer. I don't understand why you keep dropping the ball when it comes to me?
Thinking about it, maybe I should open a business like Nordic, only rivaling them in customer service.... hmmm.
- Ravshan A.
A

Rating
I used
Dickson City Fireplace Contractors Provider Name Locked
earlier this year. I don't know if I wrote a review for the prompt and professionally performed service they performed at that time. I certainly was pleased with the service I received then. I normally left my pilot light on, since I don't feel comfortable to manipulate natural gas control knobs. When it got quite hot in this year's mid-summer, I turned off the pilot light in order to eliminate the extra heat caused by the pilot light. Now that we get cool mornings, I decided it is time turn the pilot light back on. Being unsure of my safety if I turn the knob from off to on, I called
Dickson City Fireplace Contractors Provider Name Locked
asking for help. The gentleman on the phone suggested that I could come to the store and he would show me how the knobs and pilot light igniter work. After I told him that I had a medical problem which made it inconvenient for me to leave the house right now, he decided to work with me over the phone. I was impressed with the gentleman's instructions over the phone. I now feel that I received the training I needed which helped me to overcome my gas-knob-phobia. After the instructions I got off the phone and managed to turn on my pilot light. I was elated and called back to thank the gentleman at
Dickson City Fireplace Contractors Provider Name Locked
. I promised to report his help with a review on Angie's List.



- ARNOLD R.
A

Rating
Dickson City Fireplace Contractors Provider Name Locked
is very pleasant to communicate with. Very experienced and knowledgeable. Quickly instills trust. Very efficient and keeps the work area clean. Everything worked fine when he completed the repair. Also performed general service and cleaning of the fireplace.
- George V.
A

Rating
Buck is a lifesaver. I called him at 4:30 when I found out the seller in a real estate transaction had not lined up a contractor to take out the uncertified
Dickson City Fireplace Contractors Provider Name Locked
, 3 days before closing. I called Buck in a panic. Buck got on the phone, even though he was out the door to a well-deserved vacation, and told me he could have someone out by 6:30. They came, removed the
Dickson City Fireplace Contractors Provider Name Locked
and we closed the sale. They don't do roof or ceiling repair just fyi so you'll have to line up another contractor to finish the job. If you need a
Dickson City Fireplace Contractors Provider Name Locked
removed, call Buck. Tell him I sent ya. Great guy.
- DIANE P.
F

Rating
I purchased a freestanding gas fireplace with a porcelain finish
from
Dickson City Fireplace Contractors Provider Name Locked
. The service in the showroom was very good. The sales
staff was knowledgeable and I purchased from them with confidence. I checked
Angie’s list before the purchase.
When picking up the fireplace at the store, I noticed the...More /> box had damage on the side, towards the bottom in the form of a hole, several
inches across (possibly from a fork-lift).
(This was not the first unit that apparently had damage; another one
that I did not see was rejected by the store, causing a delay in receipt of the
unit I received). One employee suggested
we open the box and inspect it. Another said there was no need as he had
inspected it, pointing out that the box had been re-taped at the top by him.
We secured the fireplace in my car and I took it home. The
transport occurred without incident.
Upon carefully opening the box I found there was a large
chip out of the top of the fireplace. The damage was not located where the box
was damaged. The fireplace appeared to have been well packed and there were no
signs of damage to the box near the damaged top. Other than the top of the box
having been re-taped, there was no other evidence of the fireplace having been
unpacked previously.
I reported the damage to the store, requesting a replacement
top only, as the rest of the unit was OK. The email response I received made
the claim that I must have damaged the fireplace and said they cannot warranty
chips once the unit leaves their store. The store has nothing in writing about
such a warranty limitation and nothing was said to me when I picked up the fireplace. The store policy was only stated after my
reporting the damage.
I subsequently visited the store to show them the damaged
component and to speak with the store owner.
The employee who inspected the unit was also there. When I showed them
the damaged piece, the employee admitted that he had not inspected the entire fireplace,
only the place where the box was damaged by opening the top of the box and looking,
without unboxing the fireplace or unwrapping the top for inspection. Immediately the store owner then insisted he
had personally opened the box and inspected the entire fireplace top-to-bottom.
This would have required that the fireplace be unpacked completely from the
original manufacturer’s box.
The store owner offered the following options: 1) to refund
the entire purchase price, 2) to pay half of the cost of replacement of the fireplace
top, and 3) to touch up the damaged piece.
None of these options is acceptable to me. The unit was purchased with a special
discount coupon obtained through an auction and during a once-a-year sale from
the manufacturer; a full refund would require me to pay a much higher price for
the fireplace from another store. Payment of half of the cost to replace the
damaged fireplace top is not acceptable as the unit was damaged upon
receipt. Repair of the component is not
acceptable and would not have a favorable result given the highly visible
location and extent of the damage on the top of the unit.
- WINDFLOWER W.
A

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The dryer vent hadn't been cleaned in years. Chimney Doctor cleaned the system thoroughly, and even tightened the hose from the dryer to the vent, which had become
Dickson City Fireplace Contractors Provider Name Locked
. The technician was very friendly and efficient...he was in and out in less than 30 minutes. Definitely great service.
- Thomas B.
A

Rating
This was an excellent experience from start to finish. We went to the showroom in
Dickson City Fireplace Contractors Provider Name Locked
and talked with
Dickson City Fireplace Contractors Provider Name Locked
about our need to install gas logs and door. We have a small fireplace that is setback into the chimney and had concerns about what kind of door/screen we could have installed.
Dickson City Fireplace Contractors Provider Name Locked
came to our house to measure the opening and had some terrific suggestions for us.
The installers did an excellent job.
Dickson City Fireplace Contractors Provider Name Locked
and
Dickson City Fireplace Contractors Provider Name Locked
were very professional and their work was flawless. We are pleased with the entire process and our fireplace now looks terrific.
- PAT C.
A

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The workers showed up early in the morning to begin demolition of the the chimney. By 9am I had a hole from my living room to the outdoors. Plastic was secured to help keep out the cold and the entire crew went to work. It was definitely a job well done.The
project took two complete eight hour days. My yard was cleaned up after each day and the at end I had an awesome new fireplace.
- Steve I.
A

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We had an unwilling gas fireplace starter. Switch and remote didn't work. We thought to replace it with glass type FP. Owner showed up and solved the inconsistant starting. Fast and
Dickson City Fireplace Contractors Provider Name Locked
. He would not accept any payment for his efforts. He has a full knowledge of the field. I would use and recommend him in a heartbeat.
- Jacob C.
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All Fireplace Contractors in Dickson City, PA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Ace Robbins Inc

PO Box 477
Tunkhannock, PA

Amoroso Quality Contracting

2553 Tacoma Dr
Blakeslee, PA

AR-Tech

39 Rte 435
Gouldsboro, PA

Barbose masonry and Hardscaping

156 Courtdale Ave
Kingston, PA

Campbell Construction

1012 Willow St.
Peckville, PA

Caparo's

243 Hitchcock Rd.
Lake Ariel, PA

CFK Home Building and Renovations

128 Abbott St
Wilkes Barre, PA

Complete Chimney Service

RR 2 Box 2376
Factoryville, PA

Conscape

49 Maple Ave
Tunkhannock, PA

Consolidated Builders

77 N Hancock St
Wilkes Barre, PA

D&G Construction

120 Staub Rd
Trucksville, Pa

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

EmmettbyDesign LLC

1296 Main st
Pittston, PA

Fiscus & Lewis Masonry

2001 Rosanna ave
Scranton, PA

FRANK VITUCCI GENERAL CONTRACTOR

702 GEORGE ST.
Scranton, PA

Gerard Lombardi

100 Erie St
Moosic, PA

Glowing Embers

601 Route 6
Jermyn, PA

JBW Masonry LLC

P.O. Box 734
Hamlin, PA

jf constrution

1660 murray st
Kingston, PA

joe dougher masonry

1214 n main ave
Scranton, pa

joe dougher masonry

1214 n main ave
Scranton, pa

M & M Plumbing Heating & Air Conditioning Inc

1114 Lafayette St
Scranton, PA

McCabe Consrtuction

613 Elm St
Olyphant, Pa

Meehan Renovations Inc.

318 Brooklyn MT.Road
Hopatcong, NJ

Mellon Certified Restoration

436 S Lansdowne Ave
Lansdowne, PA

Old Time Masonry

403 W. Ave.
Wilkes Barre, PA

PAC construction

Wilkes-Barre, PA

Pocono Home Inspections

PO. Box 2179
Pocono Pines, PA

S & T Coombe Inc

Rte 940
Blakeslee, PA

Sam Barbose Masonry and Hardscaping

156 Courtdale Ave
Kingston, PA

See It N 3D Design & Technical Illustrations

500 Los Faroles , Carr 861
Miami, FL

Shamrock Construction

141 S Fillmore Ave
Scranton, PA

SHERIDAN MASONRY

16040 AIRPORT DR
Dalton, PA

Troy Walton Masonry & Remodeling

99 Parry Rd
Moscow, PA

Woody's Fireplace Inc.

130 Narrows Rd.
Larksville, PA

Ye Olde Village Workshop, LLC

113 Golf Drive
Mountainhome, PA

Yenason Mechanical Inc

132 Darling St
Wilkes Barre, PA

Your Landscapers

Rear 1451 Wyoming Ave
Kingston, PA

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