Cranberry Twp Masonry Contractors

in Cranberry Twp, PA

Masonry Reviews in Cranberry Twp

F

Rating
Week of
22 - I called the number on my Order Summary sheet and left a message with
asking for an appointment to repair our chimney. No reply
August 5 - Second call, second message left with answering service. No reply
August 13 - I sent an email to
asking for an appointment time to repair our chimney. No reply
September 9 - When I looked at the reviews for
shown on Angie's List, I noticed a second phone number that wasn't shown on the Big Deal coupon. I called that number and reached
on his cell phone. I again asked him for an appointment time to look at and repair our chimney. He said that he couldn't possibly give me an appointment time this week, but maybe next week, that he didn't have his appointment book with him and could I call him back after 3pm that afternoon. He mentioned that he never realized the Big Deal would be so popular, that he thought he'd get 1 or 2 replies and got 55. He said he should have returned my calls and responded to my email. He said that he did want to do our job but had "his regular customers" work already lined up before he agreed to the Big Deal. At 4:18pm, per his request, I called him back on his cell phone and got a recording saying that his mailbox was full and couldn't accept messages. I sent him an email saying that if we didn't hear from him by close of business the next day we would ask for a refund.
September 10 - I received an email from
. He said that a tround trip to our house to look at the chimney would take about 2 1/2 hours, and would I send him a photograph of the damage. He then could inspect the damage and come up with the cost of repairs and just have to make one trip. I replied to his email stating that I didn't believe the repairs needed could be adequately determined by a photo and told him we would ask Angie's List for a refund.
Mr.
is obviously overwhelmed by the response to the Big Deal offer. I can understand and sympathize with that. However, his lack of response to repeated requests for an appointment is rude. I would much rather have had him call me back and tell me that he was just too busy to tackle the job. I will not use him in the future or recommend him to anyone else.
- Kathleen H.
C

Rating
There were positives and negatives in my experience with
.
Scheduling was a problem. When I first contacted
in May of last year, he was very up front that he was currently busy, but thought that he could look at the project in about six weeks or so. I was willing to wait, but after that, it was one slip after another, first just getting an estimate and then starting the work. The project was not underway until the beginning of October. The project was estimated at six weeks but ran closer to eight including some worked weekends, finishing up in late November on the cusp of bad weather.
The other issue was project planning. Regardless of who's doing the work, I would simply not do another project like this without a more thorough project plan in the contract, including fairly detailed sketches with measurements. There was no contract beyond signing the estimate, which had a more general description of the work. This impacted most on the front steps, where both the riser height (8") and width (31") of the steps from the driveway to the landing don't match the riser heights (5 1/2") and widths (36") of the steps from the landing to the front porch. I don't know why the riser heights were done differently - they were all the same in the wood steps he was replacing, but after the molds were built (still prior to pouring the concrete),
gave me heavy resistance to changing it. The widths are off because he didn't take into account the depth of the stone veneer on the retaining walls to either side of the lower steps which extends into the step. Project planning was also an issue where the stone interfaced with other materials. The vinyl siding I had put in didn't terminate the way
wanted it - and while
will say the siding installer should have known better (quite possibly true), coordination would have been easier on my end if this was specifically spelled out in the contract. This was fixed by the siding installer at my expense. The Garage doors were replaced prior to
's work with new trim/weatherstripping installed, because he was going to stone up right up to the trim. When the wood beneath the trim had to be removed, the trim was destroyed and had to replaced, again at my expense. There was a tree blocking his access to the chimney which was taken down, which should also have been in the contract. He was unwilling to remove the stump. The height of the patio was higher than we discussed, so I had to have 10 cubic yards of dirt brought in to bring the level of the backyard up to meet it. Starting this Spring, the driveway (asphalt) has buckled all along the length of the retaining wall, because the driveway was hollowed out underneath when they dug the footer. I will have to have this tended to before this Winter. I think at least some of these issues/expenses could have been mitigated with better planning and a more detailed contract.
Despite all of that, there were positives too.
is very meticulous and conscientious working with the stone itself. I'm very happy with the fit of the cultured stone install on the house and the flagstone on the back patio - it looks beautiful. I believe that what he has built is very solid construction that should hold up over the long haul. When he was building the retaining wall, the level was out on each block as he tapped it level. There's rebar in the concrete of both the back patio and front porch anchored into the house. He discovered into the project that there was not adequate support in the existing wood framed chimney to hold the weight of the stone, which I appreciate him bringing to my attention so it could be addressed.
will take input and is generally easy to work with, so long as you discuss things in advance before he's into the task. Just initiate communication early and often to make sure you're on the same page.
- Jeffrey H.

Cranberry Twp Masonry Articles

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All Masonry Contractors in Cranberry Twp, PA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

5 Starr Construction

PO Box 124
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A+ PLUS CONCRETE & FOUNDATION REPAIR

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A-Z Stone Works

3825 Rebecca St.
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ABSOLUTE CHIMNEY RESTORATION

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Absolute Win

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Advantage Construction of Pa LLC

121 Cameron Dr
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Akator Construction

374 Markle Rd
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All Building Services

2470 lindale ct
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ALL UNDER ONE ROOF

30 TEMPLE DR
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Always Available Animal Control

526 Mt Nebo Rd
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America's Basement Contractor

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AMERICAN CONTRACTING COMPANY INC

900 FREDERICKA DR
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American Restoration Services

22 Rutgers Rd
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Anderson Chimneys Fireplaces Masonry

339 Meade Street
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Andrew Merola Plastering

157 7th Street Ext
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AquaGuard Systems Inc

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ARTISAN CONTRACTING ENTERPRISES

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Cranberry Twp Zip Codes

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