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Altoona Window Replacement Articles
Window Replacement reviews in Altoona
They were not honest with us from the beginning. The folders they give you with their information...ie thier work standards...say very clearly thet The owner of the subcontracting business even gave me his card (which I still have) and told me that
We first contacted
When the second week of
They came to start the work around August 1, 2013. They began in the garage and at first they seemed to be pretty good. However...we began to notice problems when they were finishing up the drywall in the garage. The seams were showing through
the mud they had put on to seal them. It didn't appear that they had used any tape to cover the seams up when applied the mud mixture. When we questioned them...they assured us that they had used tape...it was just that the quality of the drywall was not good and it was moving due to the settling of the house. They said they would remud the seams and we wouldn't even be able to see them when they were done.
They remudded them and never bothered to sand them down to get ready to paint. The contract we signed with them was clear to say that the walls were to be completely sanded and ready to paint. (We were going to do the painting ourselves.) As it turned out my wife and I had to apply more mud mixture and sand the seams ourselves before we could paint. The most frustrating part was that they never cleaned the garage..it was a mess! Dust was everywhere! In our minds...ready to paint means that the walls and floor would be wiped off and ready to have paint applied to them. They didn't see it the same way.
From the garage they went onto our bathrooms. They removed our old counter tops and when they installed the new granite ones they damaged the walls. The damage was not huge...but they never made any effort to fix it. This happened in both bathrooms. They installed the new sinks and proceeded to put the old faucets back on! When we asked where the new faucets were for the sinks. they responded that they had no idea what we were talking about. We said that they were included in the contract...it turns out that neither the men doing the work or the project manager had even read the contract. They didn't know about the new faucets or the new toilet in the master bath.either. They also used the old plumbing to install the new sinks...and when they were done in the Master Bath...one of the sinks had a major leak and the other had the knobs installed backwards. It was unbelievable how sloppy their work was!
The worst part of the job was the terrible workmenship when they installed the new front screen door. They were supposed to replace part of the door frame as it was damaged. But when they installed the door the first time (it took them four times to get it almost right) they left the old rotted wood n place. The last time they took the door off to fix the frame they had to redrill the door because they had changed the way it sat in the frame. Instead of showing us what they had done...they covered up the extra hole with the closing mechinism...my wife noticed the hole when she cleaned the door a few days later. By this time the workers were long gone and
The biggest mistake we made was in trusting the original saleman we had dealt with in June. We had twice before in our lives worked with him and his company and he was genuinely interested in getting the job done right..We called him and he did come and looked at the shoddy workmanship. He aploigized to us and said he would make sure that everything was made right. As I said earlier, when he owned his own business he had done some major remodeling for us and the workmanship and proffessional ethics of his company were excellent. He even gave us his on personal cell phone number and promised that he would see to it that our issues were taken care. We mad the mistake of giving him the final payment for the job...and you guessed
it...we never heard from him or
While the work that Solarsheld did for us was not terrible...for the amount of money we paid them...it was not done with the attention to detail and finish that we expected. Based upon y experience with them...I do not recomend them.
They had to remove two roofs, and cleaned everything up at the end and even had some kind of wand to pick up the nails that might have falling during the process ,
I now have a roof with a long warrantee,,,,,, and will use Solar Shied for any house improvement need I have
Thanks once a again Solar Shield.........
Took a window screen out of one of the windows he wasn't doing. Can't open the window without it. A two month old kitten almost fell out the open window.
Left the doorbell dangling in midair. Not attached to the house.
Left a five
Said he'd clean up all the garbage and even vacuumed the porch and part of the living room. He missed some really big wood chunks and splinters. The garbage outside was not removed by him. It was place in my garbage can and my trash hauler took it. This meant I didn't have the can for my garbage that week.
The replaced windows have full screens. The one in my bedroom was intentionally left out of the window because of the air conditioner. I thought the screen was in the room, but can't find it anywhere. I paid for it and want my screen.
We think we're the best, and we can prove it.
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