Altoona Window Installers

in Altoona, PA

Window Replacement Reviews in Altoona

D

Rating
Overall I rate them very poorly.
They were not honest with us from the beginning. The folders they give you with their information...ie thier work standards...say very clearly thet
never uses subcontracters. The workcrew that eventually showed up to perform the work told us from the first day they were subcontractors. The owner of the subcontracting business even gave me his card (which I still have) and told me that
was overcharging us for the job and that the next time we needed any work done, we should call him.
We first contacted
in early June of 2013. We met with the salesmen and came to an agreement for the work to be done. They told us they would be able to start in 4-5 weeks. At that time we put 1/3 of the full price down in cash. We had dealt with this salesman previously when he owned another local construction company...and he had treated us very well...so we were not hesitant to enter into a contract with him. He had sold his business to
and he assured us that they did excellent work and that we would be very pleased with any work they did for us.
When the second week of
came and went with no sign of the work being started we stopped by their office and inquired. The salesman who we met with in our home told us the next day that they had simply forgotten about us and he was very sorry and that the work would be statrted shortly.
They came to start the work around August 1, 2013. They began in the garage and at first they seemed to be pretty good. However...we began to notice problems when they were finishing up the drywall in the garage. The seams were showing through
the mud they had put on to seal them. It didn't appear that they had used any tape to cover the seams up when applied the mud mixture. When we questioned them...they assured us that they had used tape...it was just that the quality of the drywall was not good and it was moving due to the settling of the house. They said they would remud the seams and we wouldn't even be able to see them when they were done.
They remudded them and never bothered to sand them down to get ready to paint. The contract we signed with them was clear to say that the walls were to be completely sanded and ready to paint. (We were going to do the painting ourselves.) As it turned out my wife and I had to apply more mud mixture and sand the seams ourselves before we could paint. The most frustrating part was that they never cleaned the garage..it was a mess! Dust was everywhere! In our minds...ready to paint means that the walls and floor would be wiped off and ready to have paint applied to them. They didn't see it the same way.
From the garage they went onto our bathrooms. They removed our old counter tops and when they installed the new granite ones they damaged the walls. The damage was not huge...but they never made any effort to fix it. This happened in both bathrooms. They installed the new sinks and proceeded to put the old faucets back on! When we asked where the new faucets were for the sinks. they responded that they had no idea what we were talking about. We said that they were included in the contract...it turns out that neither the men doing the work or the project manager had even read the contract. They didn't know about the new faucets or the new toilet in the master bath.either. They also used the old plumbing to install the new sinks...and when they were done in the Master Bath...one of the sinks had a major leak and the other had the knobs installed backwards. It was unbelievable how sloppy their work was!
The worst part of the job was the terrible workmenship when they installed the new front screen door. They were supposed to replace part of the door frame as it was damaged. But when they installed the door the first time (it took them four times to get it almost right) they left the old rotted wood n place. The last time they took the door off to fix the frame they had to redrill the door because they had changed the way it sat in the frame. Instead of showing us what they had done...they covered up the extra hole with the closing mechinism...my wife noticed the hole when she cleaned the door a few days later. By this time the workers were long gone and
never came back to fix the problems and despite many phone calls to them...they have not been back. They were supposed to come and give us all the warrenty information...but they never came.
The biggest mistake we made was in trusting the original saleman we had dealt with in June. We had twice before in our lives worked with him and his company and he was genuinely interested in getting the job done right..We called him and he did come and looked at the shoddy workmanship. He aploigized to us and said he would make sure that everything was made right. As I said earlier, when he owned his own business he had done some major remodeling for us and the workmanship and proffessional ethics of his company were excellent. He even gave us his on personal cell phone number and promised that he would see to it that our issues were taken care. We mad the mistake of giving him the final payment for the job...and you guessed
it...we never heard from him or
again.
While the work that Solarsheld did for us was not terrible...for the amount of money we paid them...it was not done with the attention to detail and finish that we expected. Based upon y experience with them...I do not recomend them.
- Thomas M.
A

Rating
The finished room was exactly what I wanted and exactly on budget. It was also finished within the time frame that was originally given. I would definitely use
again for any other renovation projects.
- liz B.

Altoona Window Replacement Articles

Window Replacement reviews in Altoona

B

Rating
Everything was pretty smooth, the salesman was with us every step of the way. Any questions we had were answered in a timely fashion. The contractors were friendly, provided quality work and also did a good job cleaning up after themselves. So far no issues and our house is actually sealed better so we are using less heat and cutting down on our monthly bill.
- Michael J.
A

Rating
We both are very happen with not only the work that
Altoona Window Installers Provider Name Locked
Remodelers Inc., did for us. We have recommended them to several of our family and friends. We were very impressed by the knowledge that Sales rep had about the home improvement we wanted to have done but also helped us in making a decision on what all to do with the space. They crew that was doing the work were also very generous of the rest of our family. Over all the company did an amazing job and we are planning on having more work done here soon.
- Nicole A.
A

Rating
I was very please with the whole team,, the sales man also stopped by during the installation, the roofer also suggested to replace our fan in the bathroom, as it was not removing the steam from the shower properly,

They had to remove two roofs, and cleaned everything up at the end and even had some kind of wand to pick up the nails that might have falling during the process ,

I now have a roof with a long warrantee,,,,,, and will use Solar Shied for any house improvement need I have



Thanks once a again Solar Shield.........












- LouAnn G.
C

Rating
Windows were ordered and available about two weeks later. He couldn't start for several weeks, and then had to work Saturday and Sunday on two weekends, not consecutively. I never knew when provider
Altoona Window Installers Provider Name Locked
was coming, and thought he planned to do work when told he'd be here at 7 a.m. but he only came for some of his tools.

Took a window screen out of one of the windows he wasn't doing. Can't open the window without it. A two month old kitten almost fell out the open window.

Left the doorbell dangling in midair. Not attached to the house.

Left a five
Altoona Window Installers Provider Name Locked
bucket of sheetrock joint compound in the kitchen. It was in the way, so I moved it to the porch. I hurt my back again doing it. It weighs more than the 37 pound boxes of cat litter.

Said he'd clean up all the garbage and even vacuumed the porch and part of the living room. He missed some really big wood chunks and splinters. The garbage outside was not removed by him. It was place in my garbage can and my trash hauler took it. This meant I didn't have the can for my garbage that week.

The replaced windows have full screens. The one in my bedroom was intentionally left out of the window because of the air conditioner. I thought the screen was in the room, but can't find it anywhere. I paid for it and want my screen.
- Donna S.
A

Rating
We hired
Altoona Window Installers Provider Name Locked
to install windows in our house. The work crew was very professional. They took the time to answer all of our questions. The team work of the work crew was excellent. They were very efficient. The work crew completed the installation in a timely manor.
- Tom F.
A

Rating
The initial sales pitch was done in a very friendly, informative and professional manner. I was impressed with
Altoona Window Installers Provider Name Locked
's knowledge of windows. After his presentation I researched window manufactures and products of several different window replacement companies (Window World's Alside,
Altoona Window Installers Provider Name Locked
and Window Perfection's Okna)) Our current windows are 30+ years old. They are definitely showing their age. We are planning on selling our house within the next 5 to 7 years so I wanted windows that would still be in good shape when selling time came. Yes, Window Perfection windows are more expensive, but I am a firm believer that you get what you pay for. I was also impressed with the fact that Window Perfection has an in-home installation crew as opposed to sub-contractors. The windows have not been installed yet. That is scheduled to be done in October. I will update my review after installation is completed.
- Kathy B.
B

Rating
The sales pitch went very well. The sales person was extremely knowledgeable and friendly. He took his time and answered all of our questions about the windows. Through some sort of miss-communication he did not cover siding, which I had asked for. When I asked about the siding, he was caught off guard. He said he had another appointment but he had time to go over the siding information very quickly. His presentation was very quick and incomplete. I did not choose to use
Altoona Window Installers Provider Name Locked
's service for 2 reasons. Firstly, I questioned the organization of the company. I do not know if the mix up in communication was just the sales persons mistake or a deliberate attempt to avoid the siding conversation. Either way it was the first glimpse of the type of service I would be receiving from
Altoona Window Installers Provider Name Locked
. Secondly, after further review of the actual window I discovered the quality of the window itself is not very good. The saying "you get what you pay for" holds true in this case The brand of window
Altoona Window Installers Provider Name Locked
uses is of very low quality. Hence the low price. All in all I think
Altoona Window Installers Provider Name Locked
's product is a good one for people on a budget who need to replace windows quickly. If you want quality workmanship and windows, go somewhere else.
- Kathy B.
F

Rating
I am tired of being harassed by this company. It has been at least two years since we told them we were not going to have them do our windows, but they continue to call and apparently cannot figure out how to remove our name and phone number from their list. Terrible experience, I wish that I had never answered my door when they came knocking.
- Cynthia M.
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All Window Installers in Altoona, PA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A A ACTION WATERPROOFING INC

410 S Camp Meade Rd
Linthicum Heights, MD

A Force of Nature Complete Restoration SVC, LLC

3436 CROFFUT PL.S.E.
Washington, DC

A-1 Home Inspection Service

1231 Club Terrace Rd
Hollidaysburg, PA

A.J. Eckley, General Contractor Inc.

101 Orchard Ave
Danville, PA

Affordable Roofing

210 Glenn St
Kittanning, PA

AJ'S CONTRACTING

249 S VINE ST
Shamokin, PA

American Jewel Window Systems

80 Industrial Rd
Lodi, NJ

Anthracite Roofing & Siding Co.

125 Glendale Rd
Pittston, PA

Apex Energy Solutions of Pittsburgh

2120 Greentree Road
Pittsburgh, PA

ARAC Alliance Restoration and Consulting

771 Shallowford Rd.
Kennesaw, GA

Armstrong Home Improvements

155 High St
Avonmore, PA

B & E Roofing & Remodeling, LLC

174A E Main St
Leola, PA

B L Bradley & Son Builders

1864 Walnut Bottom Rd
Newville, PA

Baltic Iron Doors & Naddour's Ornamental Iron

1221 E Warner Ave
Santa Ana, CA

Barney Hill Carpentry

1400 Allegheny St
Hollidaysburg, PA

Barrier Window Systems Inc

7356 Main St
Westmoreland, NY

BELLE VERNON DOOR SALES

1175 B ROSTRAVER ROAD
Belle Vernon, PA

BELLE VERNON ENTRANCE DOOR & WINDOW CO

615 Broad Avenue
Belle Vernon, PA

Best Contracting

3850 Ridge Rd
Gordonville, PA

BRAD GORDON WATERPROOFING AND GENERAL CONTRACTOR

1814 BLACK OAK ROAD
Warfordsburg, PA
Altoona Zip Codes

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