West Linn Home Inspectors West Linn, OR

Landscaper allegedly refuses to do warranty work

COMPLAINT: John Van Rees, Vancouver, Wash.

"Design Resource Group in Tualatin, Ore., transformed my entire landscape by building a large water feature, deck, sod and patio with plants and accent lighting. I loved the work, but they have not done well in the warranty work. They refused to do any warranty work until I agreed that they are not responsible for $700 worth of water loss due to bad construction of the waterfall. I have dead plants that need to be replaced and they are refusing to do anything about it."

DESIRED RESOLUTION: "I would like a refund of $5,000."

STATUS: Penalty Box

New to the Penalty Box

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