Springfield Auto Glass Installation And Repair Articles

Sample Reviews

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I had been referred to a different shower door company by my contractor. I visited their showroom but did not really like their selections or prices. One of my co workers said he had been very happy with
Springfield Car Windshield Replacement Provider Name Locked
so I called them and visited. They were having a sale on the frameless shower door that I liked and the price was very reasonable. The only bad thing was that it would take 10 working days to come in. It actually came in in about 7 working days and they scheduled the installation around my work schedule. They got it installed quickly and cleanly and it looks great!!
- Joanne H.
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I called
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about replacing a windshield on a Volvo s40 and he said he would call me back after checking on getting the windshield. He called me right back with a good price and we scheduled for the next day.
Springfield Car Windshield Replacement Provider Name Locked
was very professional and explained the difference between cheap china glass and what he was using. He did the job in about an hour and cleaned everything up and it looked good as new. The next day I accidentally called his number from my cell and realized it so I hung up before he answered. He called me right back to make sure I was not having a problem. This let me know he is concerned about customer service. I will use him in the future.
- David S.
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When we replaced our windshield, the Company at that time was called Guardian Auto Glass. The address at that time was 2342
Springfield Car Windshield Replacement Provider Name Locked
Creek Rd,
Springfield Car Windshield Replacement Provider Name Locked
, VA 24017. The windshield was replaced on 10-28-2010 and we were told it carried a lifetime warranty. As of 12-13, Safelight Auto bought Guardian Auto Glass. On the website of Safelight, it reads; ""COLUMBUS, Ohio –
Springfield Car Windshield Replacement Provider Name Locked
. 2, 2013 -
Springfield Car Windshield Replacement Provider Name Locked
® Group, the nation’s leading vehicle glass company and owner of
Springfield Car Windshield Replacement Provider Name Locked
®, has reached an agreement to acquire substantially all of the vehicle glass repair and replacement assets of Guardian Auto Glass, LLC, a joint venture of Guardian Industries Corp. and LRST, LLC. Additionally,
Springfield Car Windshield Replacement Provider Name Locked
® Group has reached an agreement to acquire the vehicle glass insurance claims management assets of Guardian Glass Network, not including its RV glass claims management operations. Both contracts were signed on December 1, 2013 with an expected closing at the end of business on December 31, 2013.""http://www.
Springfield Car Windshield Replacement Provider Name Locked
.com/about-
Springfield Car Windshield Replacement Provider Name Locked
/press-releases/press-release/?previd=11253&prid=289&cHash=1f13544cfcd518b67debaa55e0e0009f
If you try and contact Guardian Auto Glass on
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Creek Rd (as we did) the number will take you to Safelight Auto. If you go to the Guardian website;http://www.guardianautoglass.com it will take you to Safelight
Springfield Car Windshield Replacement Provider Name Locked
. If you call the number on the Guardian
Springfield Car Windshield Replacement Provider Name Locked
website, (540) 562-3380, it will take you to Safelight/Guardian Auto glass. I begin with all of this to show Safelight is responsible for Guardians assets and warranty's should be covered by Safelight
Springfield Car Windshield Replacement Provider Name Locked
. However, when we contacted
Springfield Car Windshield Replacement Provider Name Locked
, we were told they did not have the records of the window replacement and had no way of locating them.

Because we have moved since the repair, we went to the bank and requested a copy of the bank issued check which shows the check was cashed by Guardian Glass Auto and the store number. We were told by the technician that would suffice.

In the end of August 2014, while driving down the freeway, the moulding around the top half of the windshield fell off from around the top half of the windshield and spewed black glue like product around different parts of the vehicle. The windshield began to vibrate and we felt it unsafe to drive above 45mph because of the vibration. We called Safelight auto in
Springfield Car Windshield Replacement Provider Name Locked
, VA at the beginning of the month of September. After a week, a representative came out. As if that wasn't bad enough to wait that long, we were also under the impression they were going to fix the problem on the day of the appointment. BUT, when he came out, he said he was only there to check the window and report back. We showed him a copy of the Bank "official check" and he said that was ok. The check showed on the back who cashed it, the bank it was deposited into and the store number. I told him I would have liked to go to the Guardian Glass store, but I was tI told him that it is not my fault Guardian could not locate the invoice. I was advised by the technician that someone from the store would be contacting me. In the meantime, he applied a silver tape around the top half of the windshield to hold the glass and moulding on. But, in the meantime, I never received a phonecall from the local
Springfield Car Windshield Replacement Provider Name Locked
. Apparently, they had no intention of calling me back. About a week later I called the "
Springfield Car Windshield Replacement Provider Name Locked
Executive Service Team." I was then advised that the person who was supposed to call me back had decided not to honor the warranty and said the "Bank Issued" check was not good enough proof that they did the work. I called the
Springfield Car Windshield Replacement Provider Name Locked
Executive Service Team again and asked why the check was not proof of payment. The check documents the proof they cashed the check and who. I reminded them it was their store that could not locate the records and thus, the reason for the copy of the cashed check. While on hold I was disconnected. I called again on 9-16-14 and spoke to a
Springfield Car Windshield Replacement Provider Name Locked
. She asked me to hole while she said she would contact the local
Springfield Car Windshield Replacement Provider Name Locked
. I was disconnected while waiting on the speakerphone. When I called immediately after the d/c, I was told by the man that
Springfield Car Windshield Replacement Provider Name Locked
had typed in the notes "the manager will call me back today." I never heard back from the manager. Instead,
Springfield Car Windshield Replacement Provider Name Locked
from the Executive Service Team called me back and advised me they would not honor the cashed check. He said
Springfield Car Windshield Replacement Provider Name Locked
had no responsibility to keep records and it was up to me to prove I purchased the windshield from them. I told him I'll bet the store on
Springfield Car Windshield Replacement Provider Name Locked
Rd would have records dating back to 2010 and it could be proven that a windshield during that time would have cost the same price I paid. He could not tell me if the records were sent from the
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Creek store to the
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Rd store. I also told him a company cannot just toss their records anytime they felt like it because an IRS audit would require proof of the sell of the glass. It appears they are doing everything they can to avoid replacing the windshield. The company hemmed and hawed around their desire to fix the problem, but with no
Springfield Car Windshield Replacement Provider Name Locked
. Their customer satisfaction sucked! They were too lazy to research what a windshield cost on 2010. They could simply contact the
Springfield Car Windshield Replacement Provider Name Locked
Rd store, but they refused to do that leg work. Besides that, the store manager never had the decency or courtesy to get on the phone and talk to me. The purchase of Guardian just took place on
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2013. For the life of me I cannot understand how the records from the store vanished in 8 months.
- Mike B.
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Found a huge crack on the windshield. Called and left a voicemail on Thursday night and sent an email too. Got a call Friday morning. Set up an appointment for them to come to my home on Saturday. The guy showed on time, got to work right away. DId a clean job and answered my questions. Moved the stickers and Ezpass from the damaged windshield and put it in the new one. The insurance covered this cost but they offered to use their coupon if I was paying out of pocket. I thought it went well overall.
- Bilal S.
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Fast reply on a Saturday that they would get back to me at the start of the week. Sure enough, they came out to where I work and in less than half an hour repaired the crack. Never had one before so I was grateful for the fast, reliable work!
- Deirdre I.
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Last week you sent
Springfield Car Windshield Replacement Provider Name Locked
to replace our windscreen and I wanted to let you know that I think he is absolutely brilliant. He was not only professional and a pleasure to speak with but he was courteous of the fact I know nothing about cars and very conscious of our horrific experience with Safelight. I would recommend
Springfield Car Windshield Replacement Provider Name Locked
and
Springfield Car Windshield Replacement Provider Name Locked
in a heartbeat to all of our friends.
Please pass on our thanks to
Springfield Car Windshield Replacement Provider Name Locked
.
- Nathan S.
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service was quick. it took an hour. very courteous. I didn't check on other prices since this was recommended by Angie. my husband got his windshield done too the following week. they had the wrong window and offered the mobile service to our house.
- Rosalind C.
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Great Company! We needed a new mirror cut for a bathroom vanity. The company was very efficient and provided a beautiful mirror ahead of the estimated completion date. Staff was very professional. We are very pleased with the product we received!
- Cheri M.
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Fast, expert work, super professional, great price, thank you.
As a car and home owner, I rarely come across super competent people who know exactly what they are doing, but that is what I got using Titan Glass.
My installer, though a pretty young guy, had been doing windshield replacement for over a decade and it showed. AAA+++++++ work. You will not find a better company in this field.

- Carole C.
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Transaction was very smooth. Our windshield was hit by a rock. I expected to have to replace the whole thing but after seeing the damaged area, the technician suggested a quicker and cheaper solution.....chip repair. In less than a 1/2 hour the damage was repaired and the windshield looks fantastic! Thank you!!
- LISA S.
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All Car Windshield Replacement in Springfield, OR

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A E COLLISION & CUSTOMS

1090 BAILEY HILL RD SUITE C
Eugene, OR

AE Collision & Towing Inc.

1090 Bailey Hill Unit C
Eugene, OR

b

Eugene, OR

Delta Kits

1090 Bailey Hill Rd
Eugene, OR

NEW AGE AUTO REPAIR

2187 S F ST
Springfield, OR

Oregon Auto

760 Chambers St.
Eugene, OR

Over The Top Auto Detailing

33551 Timber Ln
Eugene, OR

Pro-Time Landscape Management

898 Echo Hollow rd
Eugene, OR

Safelite Autoglass Keizer

4229 River Rd N
Salem, OR

Trifer Auto Glass & Window Tinting

1387 Hwy 99 N
Eugene, OR

USA Auto Glass Repair

650 Q St
Springfield, OR

USA Auto Glass Repair

1292 high St
Eugene, OR

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