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Did our bath while we were out of town. That is how much we trust them."
I quickly assumed he made the statement for one of two reasons; either the job was too small or he makes good margin on the tile so he doesn't want to use client purchased tile. Either reason would be fine and reasonable if he would simply have said that I would have understood. I asked him if it was either of those reasons and he said no it was that "if there were problems with the material and they didn't supply it, it can cause too many problems on the back end." That as well seemed reasonable. However, here's the rub... I then mentioned the laundry room flooring project and he then said "well if we do the other project then we would do the backsplash" As you can imagine, I was a little confused. Now that the job was bigger all of the sudden the client owned tile wasn't an issue? Hmmm..... When I mentioned that he said "Well we're 7 weeks out anyway so if you want to wait we would look at doing it then." I simply said no thanks I will contact someone who might actually be interested in the job.
My real issue is the abruptness and unprofessional manner in which he immediately interrupted and said the two
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