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Dry Cleaners to Avoid

17

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7

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Over 76 reviews for
Salem Dry Cleaners from people just like you.

B
"They are very prompt with my orders. I've been having them do my cleaning for almost one month. Their cleaning is excellent! My shirts are crisp and white" and the pants are perfect every time. However, when I get my shirts back they have been missing some buttons (usually on the sleeves and sometimes down the shirt). The buttons have been either cracked or completely removed leaving the string with the knot where the buttons used to be. I've never had this happen to me before and I'm running out of spare buttons. Therefore, I'm considering finding another dry cleaner.

-Jeanette K.

A
"We could not be more satisfied. We leave the clothes to be picked up on the side of the house where the driver can see them. When delivering the cleaned clothes," it was his idea to walk all the way around the house to the back porch so they would be better protected. Great customer service! Much appreciated! Thanks!

-Debra G.

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Local Articles in Salem

Dry cleaning

Dry cleaning is a service that treats clothing and other items with a chemical solvent instead of soap and water. A dry cleaner also provides such services as repairing and ironing clothing.

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Dry Cleaning

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ketchup stain on shirt
Dry Cleaning

Need to get rid of a tough stain form your shirt or pants? Check out these DIY cleaning tips to remove stubborn stains, such as blood, wine, dirt and grease.

Dry Cleaning, Housecleaning

Laundry tips include wrinkle-free towels and ironing boards and how to whiten socks without using bleach.

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Air Duct Cleaning, Allergy & Immunology, Animal Grooming, Carpet Cleaning, Carpet Sales/Installation/Repair, Dry Cleaning, Heating & A/C, Housecleaning, Oriental Rug Cleaning, Pest Control/Exterminating, Window Treatments

Dust mites are microscopic relatives of the spider that live on mattresses, bedding, upholstered furniture, carpets and curtains.

Dry Cleaning reviews in Salem

F

Rating
At pick up there was a perfectly round stain on the back and front of one of my brand new shirts that was there to be pressed. After returning to have it repaired they addressed the back and completely ignored the front. The third time around they addressed the front and created a discolored portion of the shirt the same size as the previous stain. The employee agreed that that the discoloration was noticeable and suggested I turn it in for a refund, so I did. After repeated excuses on why it was taking so long I finally was informed that the discoloration was due to the threads even though it was discolored in a percfectly round circle exactly where the the stain was previously. The customer service rep,
Salem Dry Cleaners Provider Name Locked
, told me that her boss had deemed the shirts good enough and would not provide any type of reimbursement. I gave them a brand new, in the package shirt and was returned a damged, stained shirt that according to
Salem Dry Cleaners Provider Name Locked
, owner, was good enough. I have yet to hear from
Salem Dry Cleaners Provider Name Locked
, after mulitple attempts per day and my shirt has now been held by them for 5 weeks. No reimbursement, no shirt and no call back deos not exactly remind me of any one that I would reccomend or use in fact I would try anyone else and will do so in the future.
- Erin D.
N

Rating
Removed stains that I was told by others cleaners couldn't be removed. I like the fact that all work is done in house, unlike the majority of other cleaners in the area
- Art M.
C

Rating
When the suit was to be worn, it was discovered that it had shrunk. The pants were an inch or more shorter, the jacket tight and sleeves very short.
I brought the suit back and explained what had happen, that we had used their services for many years and this was unacceptable. The owner said his machines are working properly and it wasn't his fault, he did what he was supposed to do. He then checked the cleaning label to see if he did clean it correctly. Owner said "that's what I did". I asked if he would do anything to correct the error and he said not his fault and he would do nothing to help.
We will not be going back to this place again, we are now out the price of a suit.
- Kim K.
A

Rating
Seaside did their best to get tough stains out of two pieces of clothing. One came out perfect and the other was a lost cause.
Salem Dry Cleaners Provider Name Locked
is very skilled with stain removing chemicals so if he can't clean something, it probably can't be cleaned!
- SUSAN P.
A

Rating
About five years ago I became my husband's caregiver. Laundry got out of hand. I called
Salem Dry Cleaners Provider Name Locked
and my laundry problems were solved. The initial load was huge since I had gotten so far behind. He took it and brought it back and charged me an incredibly fair price. Having it done was a big relief. Then we set up a schedule and every two weeks I would leave my laundry in the vestibule with a
Salem Dry Cleaners Provider Name Locked
check made out to
Salem Dry Cleaners Provider Name Locked
. He would pick it up in the morning and return it in the afternoon. I never even saw him. It was like magic! I never worried about the
Salem Dry Cleaners Provider Name Locked
checks because he always charged me a fair price. I was a happy camper. Then my husband became completely bedridden and though I only had a small amount of laundry, bed linens, etc., it had to be done on a daily basis. I didn't feel I could have him come every day so I had to discontinue the service. Ultimately my situation changed and some months ago I decided to treat myself and have
Salem Dry Cleaners Provider Name Locked
come again. I called three times. I never got a return call. The last time I called I asked if I could just schedule a pick up. She said I couldn't since "he" has to call me first. (Sorry, I can't remember his name.) He never called. I don't like doing laundry since it involves many trips down and back up stairs but I've adjusted. Still I'm disappointed I never got a call. Where it asks if I would use this service again I checked "no" simply because he won't let me! I'd like to think there's a good reason. However, despite this I'd still recommend
Salem Dry Cleaners Provider Name Locked
pick up service. It was great and made me happy while it lasted.
- Henrietta W.
C

Rating
I took in a vintage varsity jacket with leather sleeves and felt appliqued letters on the back. The jacket was dirty, and the sleeves were gray, not the white they used to be. This type of cleaning is apparently done off-site, and deliveries take place only on Wednesday. I dropped the jacket off on a Saturday, and returned 10 days later to discover it was not ready for pickup because of a snowstorm in New
Salem Dry Cleaners Provider Name Locked
. I returned a week later, the jacket was ready, and I was refunded $10 for the delay in delivery. I appreciated this very much. When I got the jacket home, I was delighted with the beautiful job done on the sleeves, which had been cleaned and redyed, so the white was really white again. The letters on the back of the jacket, however, had been damaged by some type of brush. The felt had been scraped off the jacket in some places, and in other places the felt had been brushed so vigorously that the the nap was spread out onto the jacket itself, far beyond the stitched borders of the applique. I took the jacket back to show the damage that had been done, and was told it was an old jacket, and the damage was not Debonair's fault. I brought in a similar jacket of approximately the same vintage to show how much damage had been done to the lettering. The person I spoke to apparently had some difficulty understanding what I was saying, and repeated that it was an old jacket and I had already received a refund for the late delivery, although it was not Debonair's fault it snowed in New
Salem Dry Cleaners Provider Name Locked
. I explained that I was not asking for my money back, but wanted the off-site leather cleaner to know that some part of their process was damaging to the felt lettering and needed to be investigated. I left both the damaged jacket and the "sample" intact jacket so the local shop could discuss this with their off-site workers. I returned to pick both jackets up a week later, and got no response to my question about whether their off-site cleaning process was going to be changed. I am not confident than anything was actually done, and I will not be taking delicate or vintage items to Debonair again.
- tamara Z.
F

Rating
Please don't use this shop!

I tried a this shop to have my husband's shirts laundered. They destroyed one of the shirts and damaged two others. Three other shirts in the order were fine. They fixed the cracked and missing buttons on the damaged shirts but they didn't bother to match the buttons so the shirt cuffs look a little strange.
The worst thing was that they completely ruined a brand new shirt. The cuff buttons were burned off completely and they burned holes into the fabric where the buttons would have been.
I wanted the shirt replaced but after SIX weeks and four return visits, I was given a "fixed" shirt. As someone who sews, I can tell you that the fix was HORRIBLE. They only ironed on some fusible interfacing onto the holes and then attached the buttons onto the extremely weak material. It is laughable. The new buttons do not match and it is incredible to me that they would even try to pass this off as a fix. The shirt was brand new and had only been worn once and not even laundered yet. It was a present from my husband's mom to my husband for Christmas.
Any other shop that I have been to over the last 23 years, would have replaced the shirt immediately with a HUGE apology. This shop gave me the run around and then didn't live up to its responsibility of taking care of my belongings.
SHAME on them.
In all the years that I have been having shirts laundered, I have never had something like this happen. STAY AWAY!!!
I have the shirt and receipt hanging in the closet to prove that everything I said here is one hundred percent true.
- Christina G.
F

Rating
They ruined a white shirt I took to them. I gave them a bill to replace the shirt ($138.56) plus cost of dry cleaning. I gave them the receipt for the price of replacement, but have not heard back. They turned it pink & have attempted to get it back white, but it was not to my satisfaction. I was told the manager agreed to reimburse me & have yet to hear from the manager. All I want is a phone call to let me know they are working on it.
- Delores J.

All Dry Cleaners in Salem, OR

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 800 DRYCLEAN

2065 Lancaster Dr NE
Salem

1 800 DRYCLEAN

2065 LANCASTER DR NE
Salem

ABC CLEANERS

384 CENTER ST NE
Salem

ABC CLEANERS

1214 WALLACE RD NW
Salem

ALPINE CLEANERS

3074 LANCASTER DR NE
Salem

CLEANERY

3410 COMMERCIAL ST SE
Salem

CULBERTSON'S CLEANING SERVICE

1380 MADISON ST NE
Salem

DRY CLEANING DEPOT LAUNDROMAT

4552 COMMERCIAL ST SE
Salem

Elite Cleaners

226 S Main St
Independence

JOHNSTON'S CLEANERS

1910 COMMERCIAL ST SE
Salem

KEIZER KLEANERS

4450 RIVER RD N
Salem

LEE'S FINE CLEANERS

4679 COMMERCIAL ST SE
Salem

NU METHOD CLEANERS

1311 LIBERTY ST NE
Salem

PEACOCK DRIVE-IN CLEANERS

1705 STATE ST
Salem

QUALITY SHIRTS LAUNDRY & DRY

1311 LIBERTY ST NE
Salem

Santiam Cleanery Service Inc.

215 N 1st St.
Stayton

SEAMSTER CLEANERS

1711 CENTER ST NE
Salem

SPARKLE LAUNDRY & DRYCLEANING

4555 LIBERTY RD S
Salem

Stanley Steemer

3676 Kashmir Way SE
Salem

WESTGATE CLEANERS

525 Taggart Dr NW Ste 190
Salem

Shop Local Dry Cleaning Services in Salem, OR

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