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Salem Auto Detailing Articles
The interior looks very good, and old, dusty smell is gone. But I wish they had not used cleaning materials that leave a strong "cheap perfume" odor in the car. It will take a while for it to wear off, I think.
I'm not so happy with exterior. It still looks old and tired. I know the car is old and has not been kept clean and waxed as well as it should have been, but I expected more effort would be given to restore the paint surface. I guess I would have had to pay extra for a more thorough job. "Supreme" detail ($250) includes waxing and buffing. Next time I'll have a better idea of what to expect.
I gave B instead of an A for responsiveness and professionalism (of the company), for two reasons. First, it took a lot of emails back and forth over several days to set up appointment for the work. It seemed at times they weren't really reading the information I gave them. Response time was long.
Second, I had discussed with the owner on the phone what I needed done, and mentioned a problem with loose headliner, and he said they'd bring adhesive to try to fix it. But when operator arrived he knew nothing about that and didn't have adhesive. He hadn't even been told what level of service we'd requested. The operator himself rated an A on professionalism; his boss, not so much.
I have an older Corvette that needs paint but I am not ready for it yet. He looked at it and offered me some suggestions to bring the shine back in the meantime. He told me what he could and could not do with the paint and also suggested the less expensive option of his services to restore the shine.
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