Sample Reviews

A

Rating
Very helpful staff. We picked out our stone from their yard and got a very fair price. Our only slight caveat: the plumber they recommended was expensive.
- DEBRA D.
F

Rating

My family had an exceptionally poor experience with this vendor. After a year of renovating our home from top to bottom, our last project was to install a new kitchen counter top and sink, and hired
Roseburg Countertop Installers Provider Name Locked
for this job – we have worked with several local contracting businesses in the area and
Roseburg Countertop Installers Provider Name Locked
was the only one we had significant issues with in regards to timeliness, professionalism, and workmanship. We signed a contract and paid in full (our mistake!) as we were told this was their policy and needed to secure the stone material for the counter top. We were told that the material we selected was in stock, and they would come and rip out our existing kitchen on June 28th. We were also told (verbally and written) that they would be ready as early as
Roseburg Countertop Installers Provider Name Locked
2nd or 3rd to install the new counter. We were assured that a 5 day turnaround regards to templating, cutting the material, and installation was workable. My wife and I made subsequent arrangements for the 5 days of living without a kitchen by visiting in-laws. Approximately 2 days after the tear-out, we received a call from the owner of the business, saying that he was mistaken and the material was not in stock, and he was actually waiting on a shipment. He could not give us an ETA of when the shipment would come in, but assured us he would be in touch with us on a daily basis to give us a status update. We did not hear from him for the next week, he did not return our phone calls, and finally when their showroom was open after a holiday weekend, we were told he was on vacation and did not have cell phone service. Finally able to track the owner down, we expressed our frustration at not having a workable kitchen for an extended (and un-planned for) amount of time. This was extremely difficult on our household as my wife was 7 months pregnant at the time and we have very young children living in the home. As a resolution, we were given the option of picking out an alternative material. They sent my wife to several different stone yards throughout the region. She had to take time off from work on 3 separate occasions, and gave a list of 7-8 alternative stone options. After a myriad of back and forths, with excuses ranging from “that choice is too expensive” and “oops this one is only available in Connecticut” and “there’s a crack in the stone”, they were not able to deliver on any of the alternative options. In addition, the owner had originally offered to issue us a monetary credit which he then tried to negotiate down lower and subsequently revoked. Finally we given good news – the shipment of our original stone was coming in, and they would be able to install on
Roseburg Countertop Installers Provider Name Locked
14. They came in and did the job, however, based on several frustrating and unpleasant conversations over the prior weeks, it is our feeling that they did a shabby and careless job purposely. After the installation, we noticed a crack in the bottom of our new dishwasher (it has a leak as well), there were major scratches on our newly refinished hardwood floors where they pulled the oven in and out, and the carpentry work added to the cabinets had rough finishes and poor construction.
- Marcella M.
A

Rating
I phoned the top 3 dealers on Angie's List.. I went with
Roseburg Countertop Installers Provider Name Locked
not only for the price, but for the prompt response and their courteous treatment of a prospective customer. On July28, we made an appointment to select the color counter tops . Because I was member of Angie's list, I received a free upgrade on edging( $300 ) and a free under mount sink($495 ) On Aug. 4 ,
Roseburg Countertop Installers Provider Name Locked
from
Roseburg Countertop Installers Provider Name Locked
did a template measure. On Aug. 26, both
Roseburg Countertop Installers Provider Name Locked
&
Roseburg Countertop Installers Provider Name Locked
came to install the countertops. The first thing they did was to
Roseburg Countertop Installers Provider Name Locked
down long rags to protect our carpeting. They removed the countertop and hauled them away, reconnected the plumbing , and did a super job installing the new countertops. . They worked diligently and efficiently and cleaned up any mess the made ( because of their neatness, there was very little) They were finished in 6 hrs. We were extremely pleased with their work and the countertops.
- Robbie B.
A

Rating
scheduler called me back promptly and arranged service in one day. was only stone/granite contractor willing to remount the sink after making calls to other businesses. willingness to take jobs is a sign of responsibility and commitment
- Julie & Chaim G.
A

Rating
We were very pleased with the job. Everything was delivered as promised in a timely manner. The crew was professional and the job looks wonderful.
- Doreen M.
A

Rating
Great experience!
Roseburg Countertop Installers Provider Name Locked
took me to visit a couple of places to
Roseburg Countertop Installers Provider Name Locked
for the granite that
I wanted for my kitchen and bathrooms. She was very helpful in educating me about granite
and helping me to pick out the exact slab that was right for my purposes in my kitchen
and bathrooms.
She brought the fabricator to my home to create the templates. The cutting and installation
took place at my home. I purchased the sinks and installation as well so that the entire
job was done and my kitchen and bathrooms were ready for use at the completion of the installation.
The job was fascinating to watch and be a part of. Explanations, education about the granite
itself, sealing and care of the granite were all part of this experience.
Roseburg Countertop Installers Provider Name Locked
followed up
with me during the week after the install to see if I had any questions or needed anything.
Very helpful, caring, and professional. What a fun experience! I will certainly call on Granite Plus
should I decide to add more granite to my home.
- Sandra T.
B

Rating
Install went very well overall. Quartz counters are completely straight and seams are very hard to see. Sinks were also installed very well. Only complaint is that some of the work was subbed out, and the communication between subs wasn't great. We wound up having to pay our general for work that we though Nw granite was going to do
- Renee F.
A

Rating
I was looking for a rare type of Soapstone.
Roseburg Countertop Installers Provider Name Locked
was amazing. He came out to the house made his measurements then proceeded to track down the stone i wanted. it only took a few days and he came up with the Pine Soapstone. Came out once more for the templates then installed it a few days later. it is amazing. They were great.
- Daniel D.
A

Rating
very well, they were extremely responsive both via email and on the phone. Their price was reasonable and it was easy to set up and appointment at a convenient time.
- Isabelle M.
F

Rating
There was not one item that was installed that they did not have to come back and repair. There were late and missed appointments. The quality of the products were poor. What should have been a happy and exciting experience turned out to be nothing but misery.
- Beth H.
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All Countertop Installers in Roseburg, OR

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A-1 Carpet and Tile

2901 NW Front Ave
Portland, OR

Advanced Construction & Repair LLC

14758 SW 79th Ave
Portland, OR

Bulldog Construction

3322 Leland Rd
Sunny Valley, OR

Burroughs General Contracting, LLC

697 NW Troost St.
Roseburg, OR

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

Carpetcoflooring.com

1548 S Hwy 97
Redmond, OR

Casa Bella Interiors

2405 NE Diamond Lake Blvd 75
Roseburg, OR

COASTWIDE CONSTRUCTION

PO BOX 891
Pacific City, OR

Craft-Art Direct LLC

7939 Lulu Glen Dr
Los Angeles, CA

Cravenho Construction & Building

PO Box 20492
Keizer, OR

D & S Precision Construction Inc

2018 SE 72nd Ave
Portland, OR

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

Down Under Faux

36 Prince Street
Red Hook, NY

FLOOR BROKERS

633 NE STEPHENS ST
Roseburg, OR

Half Price Sinks and Faucets

5711 NE 14th Ave
Fort Lauderdale, FL

Helping Hands Handyman Services LLC

11146 Stonebrook Dr
Manassas, VA

Heritage School of Interior Design

9340 SW Beaverton Hillsboro Highway
Beaverton, OR

Husband For Hire

PO Box 694
Drain, OR

Jerry's Home Improvement Center

2600 Oregon 99
Eugene, OR

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