There's more to picking carpet than choosing style, color and manufacturer. Here's what to know to be sure the installation goes well and you avoid hidden fees.
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Local Articles in Lyons
Contractors say homeowners with this trait are the most satisfied with home improvement projects.
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Carpet with pad purchase cost $10-20 for really economy cheap stuff, $20-30 for normal brands, and $30-50/SY (square yard) for high-end carpet, to $100 or more for custom or gold thread and such.
Installation cost does not change much depending on what varpet is installed - generally about $10-20/SY.
So, for normal medium-range carpet I would assume $30-50/SY.
1 Square yard = 9 Square feet
Carpet Installation reviews in Lyons
good at their store in Montgomeryville, sadly the installation was only fair at best for the money we paid. While at the store we clearly mentioned the reason for having new carpet installed was that we are planning to place the house for sale, and because we had a room where we had our daughter stay with her dogs, that were not as housebroken as promised, we needed to get that room done, and wanted to keep all the rooms on the second floor the same carpet color for consistency. When scheduling to have the carpet done, we also mentioned that we were on a tight schedule to have the house staged for
pictures for the first weekend of October.
We were given reason to believe the job was going to be done in one day. However a little after noon on Monday of the
first day, they stated that they would not be able to finish the job as it was initially stated that they didn't want to rush the job by doing it in one day, and the one person (
He had mentioned about getting Baking Soda for him to spread out on the floor before placing the pad. That was all well and good; however, I truly expected them to stay to at least finish removing all the old carpet and pads in that room. Instead they left about 1:15 or so, after only removing the old carpet and pad in front of the closet area. And although they did some vacuuming of the carpet installed, their vacuum is not very powerful, or they just did a very quick job, there was carpet bits left
behind. They also left a decent size pile of pad remnants, in the walk in closet area, where it is obvious we would need to be walking through. They also did not bother to vacuum the stairs where there were loose strands from taking up the carpet from the first floor. Perhaps to some this is extra work, but after having previous contractors thoroughly cleaning up after themselves each day of a multi-day job, cleaning up after yourself should be the
Although they did complete the job on Wednesday, we are very unhappy with how they left a visible line as you enter the one bedroom, and right as you enter the master bedroom there is spot where it looks like dirt, but is just a few
strands of very dark strands of carpet. It is important to note that we had seen this spot in the store when they had laid out the carpeting for us to compare colors. We had asked that that portion of the carpet not be used. Yet the contractors decided to place that area in a visible section of one of the most important rooms of a house. Perhaps the contractors didn't get the message, but it seems only professional to at least place the spot where it would not be easily seen such as a closet area. They also once again did not do a very good job of vacuuming, as we found carpet fibers along the edges along the wall and the doorways. So in essence, the job in hours took a little over 8 hours to do, thus could have been done in one
day. And when hearing how another carpet contractor had stayed after hours to make sure to finish the job of a co-worker
of my wife, having them spread out the job over a couple of days, and still leaving a visible line between sections in one of the room is not very quality work for the extra vacation day they caused me to have to take to get the job done.
As an added note, On our own on Tuesday evening, after calling to verify with the store that it would be okay to do so, we removed the old carpet and padding of much of the problem guest room where there were pet accidents, and put down
two layers of paint primer and odor sealer. We also asked the person at the store if it would be okay to request a discount for the amount of work we did ourselves, which she said yes. However when the job was done and was ready to write the separate check for the carpet removal and installation, I asked about a discount for the portion of the room we worked
on, and was said that if we wanted to go there they could charge for moving the items in the rooms, even though we were given every reason to believe that the installation cost included moving furniture.
The final straw is that when we called to state the problems we had, they stated there wasn't much they could do, but they would call back. We were also told we should have been given sheet with our estimate along with a description of what items were and were not included in the installation. And in that list should have been noted how removal of carpet with pet stains is the
responsibility of the customer. Thus we went into the deal with a false notion of what was included in the cost and
installation. They also never followed through with a call back from the manager even though the phone call ended with the
promise that they would call back. We chose
When the owner came to meet me the evening, right after we closed on the apartment (not
Though there was a little confusion over who said what about the time of delivery (they showed up essentially before I had called to say I was ready), the installation went off without a hitch and it took a LONG time, too. I don't know if it had to do with the odor remediation or the install itself, but for whatever reason, the installers were there into the evening. Nonetheless , they did an awesome job and the carpet looks great.
I would totally use them again, though I hope this carpet lasts for a very long time. So far, I see no signs that it won't.
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