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was pleased with their work and their service responsiveness. Would not
hesitate to use again.
widow of a great Mr. Fix-It and I have no "go-to" lists of reputable
repair companies. I'm very handy myself and can accomplish lots of repairs, but
Nick, the owner, responded to my email request for an appointment almost
immediately. Appointment was scheduled and he called prior to coming over.
Problem was that when I went into the laundry room, it was flooded. I
called Nick and told him I had to cancel, because I'd have to clean up the mess
before he could do any repairs. I'm sure I sounded upset on the phone. He said
he was nearby and offered to stop over, no charge, to see if he could figure out where
the water as coming from. He came over, inspected the flood and thought it
could be the ejector pump. He said he thought the dryer tripped the circuit
breaker because it was on the same electrical line as the pump. He said he
didn't think the dryer was the problem and suggested I call a plumber.
He was like an "old" friend. I believed I could definitely trust him
and appreciated the fact that he offered to drop by to see if he could help.
Oh my gosh, here's a guy who really cares about the customer and went out of his way to help....just
like the "old days". At this point, I'm still cleaning up and haven't tried the dryer to see if it will work....now that I have a new ejector pump
I WILL DEFINITELY CALL NICK @ S&S APPLIANCE SERVICE, and WILL DEFINITELY RECOMMEND NICK TO ANYONE WHO NEEDS SERVICE FOR THEIR WASHER, DRYER OR REFRIGERATOR.
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