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F
"On 6/28/15 returned home from a weekend with my daughter. Upon opening the garage door I noticed water on the garage floor. Upon inspection I saw that my water" heater had a leak. I shut off the water going into the water heater and went into the house to check for water. The master closet floor was totally wet and a small portion of my bedroom floor. I called my insurance company and their chosen provider was
so I called them and they were there within 2 hours. Pulled up the carpet and removed the pad and placed huge fans to dry the area out. They told me when they would be back to check for damage and pick up the fans. At this point I was very impressed since they came they back when they said they would. That is when it all changed. On 7/3 the Estimator arrived at my home to do an estimate to complete the work. I received a copy of the estimate and there were charges that was not performed. I notified my insurance company and those charges were deleted. I know we had a very wet Spring and there were basements that were flooded and I expected a wait to finished the repairs, but I did not expect it to take 7 1/2 weeks. I made several calls to the Estimator with no success so I finally called the office then I did get a return call. I think I then spoke to the Estimator 2 or 3 times and every time I got the same answer as to why no one has been here to complete the work - Many basements flooded. I understand those were big jobs, but I only needed a closet done. Finally after 7 1/2 weeks someone came to do the work. It took a total of 30 minutes and I had waited 7 1/2 weeks for that 30 minutes of work. I hope I never again had a water issue problem because
will not be called.

-Betty S.

A
" Mr.
, with NY Twin City Inc., completed a second story paint project at my home last week that took ladder work and was just too much for" a senior. He prepped and painted the three second story windows. His work was excellent; he was professional, on time, easy to work with, used 2015 tools and cleaned up when he completed his work each day. This was the second project Mr.
did for us this summer. I intend to contact him when additional painting projects come up. 31 August 2015

-Carole M.

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Local Articles in Lake Oswego

7 Tips to Prevent Basement Flooding

If your basement has ever flooded or been damaged by water, you know just how stressful a flood can be. Follow these simple tips to help keep your basement dry.

Water and smoke damage

The U.S. Fire Administration reports that more than 350,000 residential structure fires occur in the United States each year. A homeowner's guide to smoke and water damage provides tips for restoring the home after a fire, safeguarding important documents and hiring a remediation service.

A broken water main caused a woman's home in Northern Virginia to flood. (Photo courtesy of FEMA)
Basement Waterproofing, Water & Smoke Damage, Plumbing, Remodeling - Basements

Broken water main floods Virginia woman's basement

carpet rolls in front of a home
Water & Smoke Damage, Carpet Cleaning, Mold Testing & Remediation

Flooding, plumbing leaks can lead to harmful mold growth on and underneath your home's flooring.

Before, during and after your project, don't hesitate to ask your contractor questions, says DeLancy. (Photo by Jennica Abrams)
Water & Smoke Damage

When water damage, wind or hail strikes, being prepared can save time and ensure quality home repairs. Follow 5 steps for dealing with damage in an emergency.

Seeking professional help can make it easier to quit smoking. (Photo by Steve Mitchell)
Water & Smoke Damage, Housecleaning, Carpet Cleaning

Removing cigarette smoke smell and nicotine stains isn't an easy task. Depending on the extent of the smoker's habit, your best approach will vary.

Angie's Answers

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Try SCOE 10x (Super Concentrated Odor Eliminator). Cost $25.00 ( includes shipping) for concentrate to make 32 oz. and 32 oz. spray bottle included.  This stuff is great!  I have cats and every now and then one of them pees on the rugs ( cat pee smell is awful as is cigarette smoke). You may need more than 32 oz. to get all the stink out but go to the website and read testimonials ( they will even send a concentrate of skunk smell for you to pour on something and then use the SCOE 10x on it to prove how good it works, for a few dollars more).  Anyway, this stuff worked like magic for me.  They also sell gallon and larger sizes.  Worth every penny!
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You have every right to fire the GC, but it may cost you money in legal fees to fight any leins he has on the property. If you do insurance work you should know that you have to do part of the work out of your own cash reserves and wait for disbursement from the insurance company. His crews errors are not your problem, they are his. If you have problems you should include your insurance company in the problems you are having. If he is running into problems with extras they should only be related to things the adjuster missed and not his or his crews incompetence. If upon rip out he finds hidden water damage that would be an example. An example was a flood job I did not too long ago where we found termite damage that could not be seen untill after demo. Since it was not related to the flood it was not covered. Unless this is his first insurance job he should know the procedures and not be expecting money before it is due, stick to your guns and make sure he is doing the right job. If not include your insurance company and possibly even your mortgage company in any problems. A lein is not that big a deal though in the long run as long as you pay off the agreed amount as per contract. Just make sure if you stay with this guy he has a lien release with him when you give him the finnal check!

 

Don

Water And Smoke Damage reviews in Lake Oswego

A

Rating
These guys are amazing.
They evaluated the issue and gave me a fast easy option to
handle the problem my self.

This saved me thousands as mold removal us very
expensive.

It is good example of honest professionals doing the right
thing.

If I do have any mold issues water damage in the future I will
not shop around, I will just call these guys.


- Alex S.
A

Rating
Began work same day as called. This is a rental property and they kept me updated and sent photos. Roof needed replacement after wind/rain storm. Holes in ceilings. Wet walls and floors. Brought out giant fans and checked them daily until all dry. Communicated with me all during the process.
- Shirley C.
C

Rating
We were at work, so they were on the "honor" system. We feel their "honor" was deficient.
1. At times, they were punctual. Other times, they were weeks late
2. Several items appeared to never have been completed: For example:
-- they claimed they cleaned the carpet in several rooms -- but broken glass remained
-- they claimed they painted the bedroom walls -- if so, their paint don't smell
3. They used the cheapest materials and replacement parts that they could find -- for everything !
4. At least their salesman was super-polished,
- LARRY D.
A

Rating
Excellent job. Walked us through the process and helped us work with our insurance agency. They helped us steer through the claim process which resulted in us receiveing additional funds after a second look from the insurance company. Very happy with the end result!
- Amy C.
B

Rating
It was okay.
I would probably not use him again because it was kind of an unusual thing and it sounded to me like he was trying to sell work from somebody else for water damage. I'm sure he did what he was supposed to do. It was just strange to me that everywhere he went he found water in the walls, water here and water there. I don't have that problem in my house.
I had him come out because I had a mold issue in my bedroom and he just didn't impress me with what he came up with. It was like a guy was looking for things and then recommending a friend that could do that. It didn't sit really good with me.
- Margaret C.
F

Rating
They told us we would be out of our house for about four months and it turned into 18 months. It was a nightmare. We wound up having to fire them and had to have the work redone because the walls were crooked and doors were hung where you could not even shut the doors. It was horrendous. It was over $200,000 and then we had to pay to have the work redone. I do not take any stock in the Better Business Bureau because the Better Business Bureau backed them up 100-percent. I grade them F-minus overall. They are so bad that our insurance company refuses to do business with them. Our house is almost 4,000 square feet. When they had people in here working on our house, they only had two workers in here. I would tell people to run, stay away from them.
- Larry P.
N

Rating
I5 Restoration fixed some window trim at my home. They charged me time and materials. What they didn't tell me was that I would be paying for lots of time they guys weren't working on my project. They billed me for 2 people's time to buy a few boards and caulk, time it took to drive to my house, time they spent working on a car problem and time they were eating lunch. In addition, even though I paid for the materials, they took the left overs with them when they left.
I'd steer clear of I5 especially for time and materials bids. I think you will get the job done faster and cheaper elsewhere.
- Jeff J.
A

Rating
They got a little lost but were here within 15 minutes. Called the night before, and the morning of. They explained what and how they were going to go about their job. They checked the whole underside of my home to make sure no leaks or rodents were around. Great business ethics too. Would recommend them to others and also use them again, if God forbid, I would need their services for leaks or flooding.
- Margie M.

Water And Fire Damage Services in Lake Oswego, OR

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1-800 Water Damage

8002 NE Hwy 99

2Students Haulin & Landscape Maintenance

19495 SW Gassner Rd
Beaverton

33 RESTORATION INC

631 SE Manchester Pl
Portland

4R HOUSE LLC

PO BOX 481
Dundee

52 Weeks Construction

872 W Main Street G59
Molalla

A Guy I Know Inc

2850 SW Cedar Hills Blvd. #345
Beaverton

A Noble Restoration Services

33816 NE Kale
Scappoose

A PERFECT DETAIL

82 washougal river rd

A+ Carpet Care

15168 S E Shale Dr
Happy Valley

A-Steam Carpet & Upholstery Cleaning

4283 Terra Vista Ct
West Linn

A1 Restoration Inc.

19215 SE 34th St

A1 Retrofit LLC

1811 ne 84th way

AAA Action Fast Services, Inc

10117 SE Sunnyside Rd
Clackamas

Adobe Construction LLC

5539 N VANCOUVER
Portland

Advanced Leak Detection

po box 244
Gladstone Or

AdvantaClean of Washington County

17294 SW Galewood Drive
Sherwood

Advantage Air Duct Cleaning

3098 Duck Horn Dr
Eugene

Affordable Roofing & Gutter

15548 SW Willamette St.
Sherwood

ALEX FREDDI CONSTRUCTION LLC

9753 SW Appaloosa Place
Beaverton

All Generations LLC

PO Box 2342
Gladstone

All Seasons Carpet Cleaning

4380 SE Whiteson rd.
Mcminnville

All Seasons Remodeling llC

4380 SE Whiteson Rd.
Mcminnville

ALL SERVICE PAINTING

PO BOX 90666
Portland

All Value Construction

PO Box 1048
Cornelius

Alpha Construction & Repair

2620 SW 211th Ct
Beaverton

Ark Remodeling & Construction

34928 Sykes Rd
Saint Helens

Arts carpets

27325 SE STONE ROAD
Gresham

BATES RUG MASTERS

12055 NE Glenn Widing Drive
Portland

BERNARD PAINTING INC

PO BOX 23608
Portland

Big Jim's Home Repair

4630 SW 177th Ave
Beaverton

BLAND CONSTRUCTION

PO Box 1010 Canby
Canby

Bluestone & Hockley Maintenance

9320 SW Barbur Blvd.
Portland

Boulder Creek Construction

20220 NE Karlsen Dr

Brick By Brick Waterproofing

10460 SE 352 Ave
Boring

Bridge Town Restoration

3232 NW Industrial St
Portland

Brown Building & Design

PO Box 197
Lake Oswego

Building your Dreams

17258 S N End Rd
Oregon City

BYRNE CUSTOM REMODELING

555 S. DOUGLAS ST.
Canby

C McNearney LLC

7415 SW Canyon Dr
Portland

Carpet MD

PO Box 712
Forest Grove

CARPET SAVERS

7275 SW 195th Ave
Beaverton

Carpet Surgeon Inc

16055 SW Walker Rd
Beaverton

Cascadia Plumbing LLC

455 SW 18th St
Troutdale

Chem-Dry of Salem

1466 Mc Donald St NE
Salem

Claims Delegates

9471 sw 51st ave
Portland

Classique Floors

14127 SE Stark St
Portland

COLOR CRAFT CONSTRUCTION

895 NW TOWLE AVE
Gresham

CONSTRUCTION SPECIALISTS

PO BOX 928
Saint Helens

CORNERSTONE DISASTER REPAIR INC

5331 SW MACADAM AVENUE
Portland

Creative Floors & Design

1629 N Jantzen Ave
Portland

Cumulus Design

P.O Box 57
Saint Helens

CW Contracting Inc

11640 Geranium Pl
Oregon City

CYRUS CONSTRUCTION INCORPERATED

443 NE NORTON LN
Mcminnville

Deep Clean Carpet Cleaners

14845 SW Murray Scholls Dr
Beaverton

Department of Construction LLC

3905 SE 174th Ave
Portland

Destiny Maid Masters

PO Box 68783
Portland

Donald Keith White

1997 SW Carter Lane
Portland

Encompass Construction & Maintenance Services

16076 S Harding Rd
Oregon City

Encore Facilities Management

8166 SW Durham Rd
Portland

Exterior Motives Design and Construction

22680 SW Mandan Dr.
Tualatin

Ferrari Home Repair Services

PO Box 2400
Portland

Flooring Pro Inc.

12023 SE SCHILLER ST
Portland

For Your Home Const.

6301 Shakespeare St
Lake Oswego

FOXX CONTRACTORS

29467 Gregory Rd
Rainier

Frank Figg Painting

10079 SE Shady.Ln.
Damascus

Frasers Auto Care

17837 S Wesley Ct
Oregon City

Goldman Carpet Care

1610 Lee St SE
Salem

Gresham Custom Upholstery

37 SE Hogan Road
Gresham

GruntWorks

8630 SW Scholls Ferry Rd
Beaverton

Halgren Construction

23629 SW Ladd Hill Rd
Sherwood

Handyman Matters

7350 SW Landmark Ln
Tigard

Handyman Portland, LLC

1231 NE MLK Blvd
Portland

HARRISON BUILDING & REMODELING

14657 NE STAG HOLLOW RD
Yamhill

Heartbeat Medical & Safety LLC

5200 Meadows Road
Lake Oswego

HomezCare

3322 se 143rd Ave
Portland

Humphrey Painting

2200 NE 60th
Portland

In Your Home

16869 SW 65th Ave
Lake Oswego

Insignia Construction

553 se 3rd
Hillsboro

INTEGRA CONSTRUCTION GROUP

PO Box 23324
Portland

J & S Home Maintenance LLC

15986 SE Tallina Dr
Damascus

Jared Mack Construction

6030 s.e. 89th
Portland

JDM Electric

PO Box 1628
Hillsboro

Jones & Son Construction

18950 SW Honeywood Dr
Beaverton

Joseph Ketner Construction

22707 SE Firwood Rd
Sandy

KBM Construction llc

PO Box 1604
Mcminnville

King Brothers Construction, Inc.

P.O. Box 82474
Portland

Kiwi's Property Improvement INC

24390 SW Baker Road
Sherwood

Kronstruction

18515 s fischers mill rd
Oregon City

Kroon's Construction, LLC

537 Bryant Hill Rd.

LADA Enterprises Inc

16556 Lower Boones Ferry Rd
Lake Oswego

Lamont Bros.

2050 S Beavercreek Rd 101 305
Oregon City

Lanphere Construction & Development

13625 SW Farmington Road
Beaverton

LIKE-NU TILE

Tualatin

Lo's Contracting, Inc.

4110 NE 122nd Ave
Portland

Lover's Cleaning Service

13119 ne 12th ave

LVI Custom Construction LLC

7321 SE 103rd Ave
Portland

M P Plumbing Co

15330 SE 82nd Dr
Clackamas

MACNSONS CONSTRUCTION INC

7888 SE 46TH AVE
Portland

Martian Construction, LLC

P.O. Box 56146
Portland

Maximum Construction

18410 S Green View Dr
Oregon City

MoldEaters

2210 W Main St

Mt. Hood Custom Construction Inc.

16076 S Harding Rd
Oregon City

Nelson Expert Tile & Remodel LLC

10455 SW Hoodview Dr
Portland

New Leaf Renovation

15993 SW Kreick Pl
Portland

New World Inc

3439 NE SANDY BLVD STE 689
Portland

Northwest Wood Floors, LLC

PO Box 1108
Tualatin

NW Renovations

PO Box 186
Sherwood

NW United Construction

P. O. Box 872557

OHI Construction

17255 Pilkington Rd
Lake Oswego

Olson Drywall

2175 SW 195th Ave
Beaverton

One Touch Audio Video

17997 NW. Evergreen Pkwy.
Beaverton

Oregon Blind & Window Cleaning

20179 woodglen way
Oregon City

Oregon Builders & Restoration

19695 S. Leland Rd.
Oregon City

Oregon Chem-Dry

1001 SW 5TH Ave.
Portland

Oregon Chem-Dry

1001 SW 5TH Ave.
Portland

Oregon Home Check

10940 SW BARNES RD
Portland

Oregon Restoration Co.

9033 SW Burnham St.
Tigrad

Pac Restoration Services Inc.

PO Box 2517
Oregon City

Paul Cottle Construction LLC

4420 NE 54th Ave
Portland

Perfect Touch Drywall Inc

32758 S Mathias Rd
Molalla

Permit-It.com

PO Box 998

Phillip Norman Attic Access

1234 NE 118th Avenue
Portland

Portland Painting & Restoration Inc

924 SE Stephens st
Portland

Posten Painting Inc

12706 SE 27th Ave
Portland

Quick & Clean Services LLC

4800 SW Prosperity Park Rd
Tualatin

rain or shine cleaning

3900 n.e 60 th ave

Rare Quality Remodel & Restoration

16285 SW 85th Ave
Tigard

Reddi Kleen Carpet Care

P O Box 66281
Portland

Remodelex

PO BOX 822795

Rescue Rooter

12430 SE Capps Rd
Clackamas

RESTORATIONS BY K&C INC

3523 NE 119th Avenue
Portland

Rex Yetter Remodeling LLC

9301 SW Sagert St
Tualatin

Rick Earl Construction.

13920 SW Singletree
Beaverton

RIVER CITY ENVIRONMENTAL INC

5410 NE 105th ave
Portland

ROCK SOLID WATERPROOFING SOLUTIONS

3439 NE Sandy Blvd #716
Portland

Rolyn Companies, Inc.

5706 Frederick Ave

Ron's Repairs

21112 se yamhill st.
Gresham

RUEBEN CORTEZ INTERIORS

6814 N. VANCOUVER AVE
Portland

RUPP FAMILY CONSTRUCTION , INC

29030 SW Town Center Loop E
Wilsonville

Service Group Construction

10411 NE Fourth Plain,

Service Team of Professionals

29030 SW Town Center Loop E, #202-223
Wilsonville

ServiceMaster of Portland

4610 SE 26th Ave
Portland

ServPlus LLC

15824 Pope Ln
Oregon City

SID WHITE HOME REPAIR & PAINTING

9550 NW Groveland Rd.
Hillsboro

Signal Associates Limited Partnership

4952 Parkhill St.
Lake Oswego

SITKA PROJECTS LLC

PO Box 230267
Portland

SKYLINE CONTRACTING LLC

4315 SE CRYSTAL SPRINGS BLVD
Portland

SQUIRES ELECTRIC INC

657 SE Yamhill St
Portland

Stanley Steemer

23758 NW Clara Ln
Hillsboro

Structurz,Inc.

pmb 606/8002 Ne hwy 99 ste b

SUN DOG CONSTRUCTION

Mt. Tabor. SE Portland.
Portland

SundanceOregon Inc

PO Box 16354
Portland

Superior Building Concepts LLC

10112 NE 61st Circle

SYNERGY RESTORATION&CONSTRUCTION

2435 SE 10th Ave.
Portland

Tamlee Construction

9670 SW Hillview Ct.
Portland

TGL Construction LLC

9608 NE 59th Ave

the affordable home doctor

1586 SE Marion St
Portland

The SHIR Corporation

9411 NE HWY 99 Ste. 1

Tim Miller COontracting & Design

4534 NE 33RD AVE
Portland

Timber Creek Construction Inc

11350 SE 121st Ct
Happy Valley

Timurland Construction, LLC

5716 SW Hamilton St
Portland

Top Notch Carpet Cleaning

8720 NE Going Street
Portland

Trail Blazing Corporation

PO Box 703
Cornelius

TRI COUNTY DRYWALL INC

17551 S Ramsby Rd
Molalla

VICTOR CARPET CARE

458 NW BATTAGLIA AVE
Gresham

Victor's Painting LLC.

3181 NE 23rd St Apt D115
Gresham

Water Out Of Oregon

1493 NE Cleveland Ave
Gresham

World Wide Realty, Inc.

311 "B" Ave. Suite "W"
Lake Oswego

Wright Choice Flooring LLC

5940 SE Monroe St.
Portland

Zilco Northwest

Beaverton

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