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A
"We had a massive job -- and knew we had to spend to get our home right. We interviewed
and 3 other vendors. We didn't go with the cheapest" because we wanted someone with an excellent reputation and a provable track record and we wanted the best products we could afford. We have a brand new roof (old roof removed and replaced); new windows; new siding, and new leaders and gutters on our house and garage.
is an excellent company with top notch professionals in all phases of work.
knew his products and was helpful with unexpected details. The on-site workforce (managers and workmen alike) were just absolutely awesome craftsmen: on time and efficient; thorough and business like; neat and meticulous. We are thrilled with the results!

-martha C.

A
"It went exceptionally well, in spite of problems being discovered along the way in this old house. The salesman apparently did not realize the complexity of a couple" of the jobs and has quoted a certain price without realizing how complex the project was on two of the windows. We went into contract with
based on whatever they said was the price. Later, when they realized how difficult the project was and how much more work was involved, they still did what they had to do and we split the cost with them for the extra work necessary, by way of fair play to both the parties. Their workers are highly skilled, very professional, courteous and clean in all that they did. Their painting team did a most excellent job of finishing up all the painting necessary to make the house totally presentable again. All the debris was hauled away. All the work was done to our satisfaction. This is one of the best businesses with whom we have ever dealt, in any context. They are a pricey company, but their work is so good and they give so much service that they are entirely worth hiring.

-MUNAGALA R.

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Angie's Answers

?

Hello - I hope my answer will help point you in the right direction.

 

The reason you're having a hard time getting clear information is because there are hundreds of companies saying their window is the best. There are probably millions of different features you can choose to have for your windows and in price ranges from $169-$1200 (per double-hung window).

 

I've been in the business for 15 years and have seen many different window products from many different dealers and manufacturers. This all comes down to: "what's important for you and your home?" If you want a strong warranty from a company who has a full-time service department to give you piece of mind and service your windows should needs be, or are you looking at only those companies who offer true wood interior windows that you can paint or stain to match the home decor? Whatever is your hot-button, then that's where you want to start.

 

I would recommend you first choose how you want your new windows to look. Wood-interior with vinyl clad is only offered by certain companies, while there is a vinyl woodgrain finish to give you similar results without the maintenance. If you're only looking for a white interior and don't want the maintenance, a fiberglass or vinyl window would be the best choice from what is offered in the market today (vinyl will be less expensive - not necessarily cheaper quality). If you are going to change out a window to a french door and a door to a window, then you WILL NEED to find a contractor with some carpentry experience. Some companies will tell you upfront that they do not handle those sorts of remodeling projects due to the complexity and time it would take to get it complete.

 

Unfortunately, we won't be able to personally help you with your project as we work in the New England Area. However, if you wish to talk further, please feel free to email me at: sven@ritewindow.com and I'll be happy to let you know our prices for what we offer so you can compare and hopefully find a similar company to do the work for you near the Austin area.

 

Cheers!

?

Get your roofer back out there.  Course of shingles above the window need to be pulled, self sealing flashing, drip caps, and counter and step flashing are going to be required here. 

 

This is a flashing issue as the window connects to the mansard roof surface. 

 

Condensation and a leak are two different and very noticeably different (i.e. volume) things.

 

Flashing and roofing on Mansards can be tricky but is sounds very much like a roofing issue. 

?

+1

 

Much easier to scratch and typically not as good a finished quality as compared to glass.

 

Benefits are the resistance to breakage as mentioned by LCD.  Any glazing shop should be able to re-create that panel. 

?

For a broken window (or leaking seal in multi-pane unit), for a standard roughly 2x3 foot window, can run from low of about $75-125 for single pane to more like $200-300 range for triple pane, depending on construction and any special ultraviolet or heat reflective coatings. If a removeable window unit, of course cheaper to remove it and take to replacement glass place then have them come out, measure glass size, order glass unit, then come back to install.

 

If taking in yourself, commonly they can do single-pane in an hour or two, but count on a week or so typically for sealed double or triple pane unit to come in, so you will have to seal the opening in the interim. That is an advantage of having them come out - they measure and determine type of unit on first visit and can seal with tape and plastic sheeting (if you have not already done that), then come back with new unit and install a week or two down the road - but you are not stuck with an opening in the wall for a long time.

?

Thermal numbers look okay when looking at the NFRC.

 

Do you have any other data on them?  Air infiltration, Design Pressure, Visible Transmittance, and Condensation Resistance are all good evaluators.

 

http://www.mercuryexcelum.com/images/customer-files/Advantage.pdf

 

Air infiltration rate is way high at 0.21.

 

It may look nice in person but the performance numbers are below average. 

?
If you are being sued and/or counter suing, then you should hire a lawyer.  While you can do small claims court and sue without a lawyer, the Contractor's insurance will provide him a lawyer to defeat you.  Plus, odds are good the Contractor has more court experience than the average Home Owner, especially if this is his standard opperating procedure.  If you go against a lawyer, you will lose, even if you are right (Saying the right thing at the wrong time is very bad in court rooms.  Get a lawyer who knows the processes).

Once you decide you are suing, there should be no further contact or access to the property with the contractor.  If you have already been told you are suing, you should stop all access to your property (you are allowing them to gather evidence AGAINST you.  Your lawyer may be able to reach an agreement outside of court to allow the contractor to fix the work within a specific time period, but even then make sure you are not in contact with the contractor.  Anything you say, will be turned against you ("The Home Owner said it was okay.")

A building official has no legal obligation in court; his job is safety and minimum construction requirements as allowed per Code.  He has no say over materials and methods, and cannot assess damage. (IRC doesn't have a requirement that the door you mention exceed 35", so he won't care it isn't 36" as an example).  What he CAN do is state if the work is unsafe or causing other conditions which are unsafe.  Let your lawyer decide; but it is not in your best interest to have the Building Offical inspect with the contractor.

To sue you need to show damages.  Get another contractor (get some references or hire an architect to help ensure you get what you need) to inspect the work and give an estimate to repair.  The amount the contractor(s) estimates becomes what you seek in court (plus court fees) from the contractor.  If his work caused problems, you should be suing, not sued.

Also, be aware that no door manufacturer makes an actual 36" door (as an example).  They each have their own frame sizes, so a "36 door" in reality will be 35 7/8" to 35 3/8".  Each door maker has slightly different sizes (go online, you can see Pella, Anderson, Kolbe-Kolbe, etc. have their actual sizes available for PDF downloads).  If you replace a Pella 36" with an Anderson's 36" they won't fit perfectly.  In fact, the different styles within the same manufacturer are sometimes even different.  The purpose of trim is to hide the gap between the wall and door frame, so your door may be perfectly fine in size and method of installation. 

When you have this work corrected (and for any future work) utilize the services of a lisenced Architect.  They will oversee the work, review requests for payments and document existing conditions and conditions found during construction to prevent the situation you are now in.  They will also ensure the proper permits are filed and the inspections called for.  Because they are a third party to the agreement, they can be the 'bad guy' and make the contractor perform, where you just have to pay the invoices they approve.  The contractor deals with the Architect (and vice versa) and you get the project you wanted. The cost of the architect would have been around $3,200 and is minimal compared to what you are dealing with now, the peace of mind is worth it and architects often find cost savings that go directly back to the Home Owner.  When you account for time alone, you will have spent more than this on just preparing and attending the court case.

Because this is headed to court, stop all communication with the contractor and get yourself counsel.  Good luck.

Window Replacement reviews in Keizer

A

Rating
Keizer Window Installers Provider Name Locked
was very prompt on coming out for an estimate, and had a quote to us within 24 hours. After we agreed to the quote, the
Keizer Window Installers Provider Name Locked
came out for precise measurements. It took about a week for the windows to be made (11 in all). The
Keizer Window Installers Provider Name Locked
came out and installed the windows in about 5 hours. Unfortunately, one of the windows was damaged before installation, so they had to return three days later to install the final window. I was extremely pleased with their work, and would definitely recommend C&G to anyone looking to have windows replaced.
- Jeff M.
A

Rating
Very reasonable on price compared to all the quotes I received. First and foremost they are always on time and fast while not sacrificing quality. I would highly recommend them if you need windows or doors.
- Jonathan O.
B

Rating
The salesman was great however when it came time for installation, the door was not at all done the way we had thought it would be done. (installer said it could not be done the way we had discussed with the salesman) Installation took a lot longer than even they anticipated and a part had to be ordered as the installer cut a piece too short. Anyway it took over a month to finally get the installation finished from the time it was started. Seems like a long time from when the windows come in until they are even able to schedule an installation. Their work was good and I assume we will not have any trouble with them. Since it is a sun porch and it was not completed until the end of
Keizer Window Installers Provider Name Locked
., we have not had occasion to try them out.
- June G.
A

Rating
The whole process was non-stressful and the buying experience was very
good.
Keizer Window Installers Provider Name Locked
was very punctual at every turn and there was no pressure.
More importantly, the installation crew were awesome. Very
professional, clean, polite, and they know window installation. I
couldn't be more pleased. Excellent quality windows and excellent service. Thanks!!
- Kevin H.
C

Rating
We were told we'd receive an estimate within 48 hours, but nothing ever came. Several weeks later the salesperson called to ask if we'd gotten the estimate and I told him no. I reconfirmed my email address and he said he would re-send it. I told him to definitely follow up by phone if he didn't hear back from me, as we were ready to move forward on the project quickly. Again, I never received the estimate or a follow-up call. I even emailed the company through their website to see if there had been a miscommunication, but no one ever responded. I'm frankly baffled by the lack of follow-through and wish I could write it off as a misunderstanding, but given how many paths I took to try to get an estimate I'm giving up on using this company.
- Mary G.
C

Rating
The provdier who came was from someplace in NJ. They seemed awfully nice but cracked my outside window
Keizer Window Installers Provider Name Locked
and chaulked it back together, they also cracked my inside frame on one of my larger windows. But they showed up on time which I appreciated.
- Johanne R.
A

Rating
The experience with
Keizer Window Installers Provider Name Locked
was great. The salesperson was courteous and not pushy at all. He helped me decide the best fit for our house and gave alternative options when I originally found the price to be a little high. The installers were able to get our windows installed in less than one day. They were very nice, and so, so clean. The paint on the trim was not chipped at all. In fact, besides the new windows, you couldn't even tell that they had been there! I have many more windows to replace in my house, and will not hesitate to use
Keizer Window Installers Provider Name Locked
again.
- Emily C.
A

Rating
Keizer Window Installers Provider Name Locked
came and sold his company well. There was a little pressure, but he knew when to stop. His sales pitch focused on his attention to detail and the quality I would get from his company. The work was completed 6-8 weeks after the quote and agreement was made. This seemed a little long to me, but was acceptable. The work began on a Monday and the workers were finished by Wednesday. On Monday I noticed some items, discussed during the quote\agreement, that were different. There were to be no eave vents and holes, previously drilled by insulation installers, were to be filled. I contacted
Keizer Window Installers Provider Name Locked
and he gently talked me into not removing the eave vents. Detail # 1 missed. I also spoke to him about the holes. I do not know if they were filled or merely covered over with the green water
Keizer Window Installers Provider Name Locked
as I was unable to witness the
Keizer Window Installers Provider Name Locked
material going up. Detail #2 missed. After the work was completed I noticed that a gutter had been damaged and repaired on site by the workers. This was visible from the road and could possibly one day leak so I talked with
Keizer Window Installers Provider Name Locked
. Detail #3 missed. He did have a crew out within a week to replace it which was good.
Keizer Window Installers Provider Name Locked
had the attention to detail, but it did not completely translate to his crew. The work they performed is very nice and they are very good at their craft. Even with the missed details
Keizer Window Installers Provider Name Locked
work was very good. Now that the caulk has dried and winter has set in I am noticing places where the caulk was not installed correct. I will be calling
Keizer Window Installers Provider Name Locked
to address these concerns. Despite these small things I would use them again.
In regards to the price -
Keizer Window Installers Provider Name Locked
was 2-3K above other quotes we had received. I went with
Keizer Window Installers Provider Name Locked
due to the attention to detail and service after installation I would receive. They came through on the gutter. I hope the company continues to stand behind their work.

- Jason V.

All Window Installers in Keizer, OR

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

3 R's Construction Management LLC

576 Patterson St NW
Salem

a d contractors

170 west ellendale ste 103
Dallas

A1 Construction Inc

PO Box 17667
Salem

Abacus Energy Solutions LLC

3720 SW 141st Avenue
Beaverton

Advanced Energy Services

14775 SE 82nd dr
Clackamas

ADVANCED HOME EXTERIORS

5715 Huskey Lane SE
Salem

Affordable Remodeling LLC

7967 Mykala St. NE
Salem

All Phase Residential Construction

2020 SE Centurion Way
Gresham

All Season Windows

PO Box 6799
Portland

All Services Construction

535 E Main St
Yamhill

Aluminum Screen & Window Co

2590 Silverton Rd NE
Salem

Anthony Dostie Construction

2230 31st Ave SE
Albany

Artisan Exterior Construction

1129 Dahlia St
Woodburn

Ayhan Construction Inc.

7475 Meridian Road NE
Silverton

B & B SKYLIGHTS LLC

202 REES HILL RD SE
Salem

B and W Builders LLC

20 Airport Rd
Lebanon

BERTOLUCCI CONSTRUCTION

2385 LIBERTY ST NE
Salem

Best For Less Siding Inc

347 Park Pl S
Monmouth

Black Oak Construction, LLC

5375 Commercial St SE
Salem

Bridgewood Builder Inc

5352 Tamara Ct. S
Salem

C&R Remodeling

1160 Vista Ave SE
Salem

Classic Pro Contractors Inc.

P.O. Box 22590
Milwaukie

DaBella Exteriors LLC

10300 SW Nimbus Ave
Portland

Dale's Remodeling

5514 Commercial St SE
Salem

Dallas Glass

111 50th Ave NW
Salem

Davidson Contracting LLC

3858 Crestview Dr S
Salem

Davis Glass, Inc

230 2nd Ave SE
Albany

DirectBuy of Indianapolis

8450 Westfield Blvd

E & M Remodeling LLC

16498 Brown Rd
Dallas

Elite Home Improvements

2200 Broadway St Ste L

EnergyGuard Windows & Doors

516 E 2nd St
Newberg

Eric Foster Construction Corporation

474 Golden Eagle St NW
Salem

Exterior Touch Inc.

12610 Waverly RD.

Faville Custom Contracting

P.O. Box 20891
Keizer

Fitzpatrick Painting, Inc.

2110 Pacific Blvd. SW
Albany

Fountain Construction

409 high street
Jefferson

G&J Painting

P. O. BOX 1282
Philomath

Gateway Homes & Remodeling

7671 Howell Prairie Rd NE
Silverton

Giron General Construction LLC

5633 SE 111th Ave
Portland,

GLEN MALONE CONSTRUCTION

PO BOX 18341
Salem

Good Earth Construction

PO Box 5266
Salem

Goose Hollow Window Co, Inc

5215 SW Childs Rd
Lake Oswego

H Wallace Construction

PO Box 1227
Albany

Habelt Construction and Remodel

510 W D Street
Lebanon

Hara's Vinyl Windows

1370 Tandem Ave NE
Salem

Harmony Contracting

1348 NE Zachary St
Hillsboro

Herboth Home Improvement

1875 Madrona Ave

Homemasters

7225 SW Bonita
Tigard

Honey Do Services llc

P.O Box 2642
Lebanon

Hooley Homes

PO Box 2514
Albany

Improvements, Inc.

4351 Oregon Trail Ct NE
Salem

Interlock Industries, Inc.

#425-26910-92nd Ave. NW

J Forrest Construction, Inc.

PO Box 308
Aumsville

j hinton construction

1252 white cloud dr
Salem

Jackson Construction

PO Box 3912
Salem

Jeff Hunter Construction

2056 SE Jackson St
Albany

Jensen Exterior

3668 A Kashmir Way SE
Salem

Jones Window & Door

65 Grimes St
Eugene

JOSEPH RUGGIERO CONSTRUCTION

1103 37th Ave
Sweet Home

Kaufman Homes Inc

3625 Kashmir Way SE
Salem

King & King Roofing

5157 Courtlyn St NE
Salem

Lamont Bros.

2050 S Beavercreek Rd #101-305
Oregon City

LEIGHS CONSTRUCTION CO

2318 Dalke Ridge Dr NW
Salem

Lifetime Exteriors

6807 NE 79th Court
Portland

Lindemann Homes, LLC

1709 E. Burnett St
Stayton

Martian Construction, LLC

P.O. Box 56146
Portland

McGee Design and Build LLC

4314 Kurth st S
Salem

McHenry Remodeling LLC

606 Queen Ave SW
Albany

MGM Building and Remodeling Inc.

4085 Cranston ST. SE.
Salem

Michael Angelo Exteriors

581 Lancaster Dr SE
Salem

Mighty Mike's Handyman Services LLC.

452 Scott St S.
Monmouth

Mike Hemmer Construction

1314 NW Jordan DR
Albany

mike's remodeling

5130 7th Ave NE
Salem

Modern Window & Door

5230 Edgecrest Ct SE
Salem

Mount Angel Carpentry

740 Alder St
Mount Angel

Muller Renovations, LLC

140 Cherry St
Silverton

NATIONAL GLASS CO

PO Box 6110
Salem

Neil Kelly Design Build Remodeling

804 N Alberta St
Portland

NIAGARA CONSTRUCTION

1485 Douglas Ave SE
Salem

Nissi Construction LLC

4561 Juliana Lp SE
Salem

NORTHWOODS CONSTRUCTION

815 MADISON ST
Silverton

OREGON BATH & KITCHEN

4870 BROOKLAKE RD NE
Salem

Oregon Window Installers Inc

116 S Molalla Ave
Molalla

ORR INSULATION

650 15th St SE
Salem

Panther Corporation

259 N Ave
Jefferson

PARKER BUILDINGS INC

3540 2ND ST
Hubbard

ParksCraft Construction

1294 24th St NE
Salem

Paul Cottle Construction LLC.

4420 NE 54th Ave
Portland

Radigan Remodeling

638 Church St NE
Salem

Razorback Construction

PO Box 403
Philomath

Reid Werks Inc.

273 SW Bell Dr
Dallas

Reid Werks Inc.

273 SW Bell Dr
Dallas

Remodeling Second Opinion

106 W Sunnybrook Dr

Renewal by Andersen of Portland

12985 NW Cornell Rd
Portland

Revive Exteriors

15177 Stubb Rd NE
Gervais

Rex Yetter Remodeling LLC

9301 SW Sagert St
Tualatin

Rhino Ceramic Coatings of Oregon

2394 NE Stephens St. (Hwy 99)
Roseburg

Rocket Construction, LLC.

2610 NW Robinia Ln.
Portland

S & L Remodeling

PO Box 74
Aurora

Salem Roof Care

1015 Denstad Ct.
Silverton

Sandberg Construction

39348 Lombardy Dr
Scio

Schloeder Construction Inc

7878 Mosier St
Salem

SelectBlinds.com

1910 S Stapley Dr

Siding Experts

1015 Denstad Ct.
Silverton

SMITH GLASS

125 SW HOPKINS AVE
Corvallis

SNOW PEAK ENTERPRISES LLC

743 S MAIN ST
Lebanon

Star Builders, LLC

3995 Cherry Ave NE
Salem

Sunrise Window Svc

18740 Se Cheldelin Rd
Damascus

T&I Construction LLC

PO Box 228
Woodburn

Thats Right Construction

145 College D.R.NW

The Drapery Doctor

310 19th St NE
Salem

THE VILLAGE BUILDER INC

8260 NW MITCHELL DR
Corvallis

THOMAS CONTRACTING LTD

3567 PECK AVE SE
Salem

Thornton and Thornton Construction

1695 Thompson Rd
Woodburn

Tiki Co.

P.O Box 596
Jefferson

Timber Home Improvements, LLC

7500 NE 16th Avenue, Suite 1A

Timberidge Construction

4110 glendale AVE NE.
Salem

TODD'S IMPROVEMENTS

351 SE Uglow Street #21

Total Comfort Weatherization

565 21st St SE
Salem

TRUSS T BUILT

PO Box 473
Silverton

TYLER KOLB CONSTRUCTION

2435 WINTER ST SE
Salem

Verl Smith Construction LLC

2508 Brown Rd NE
Salem

Vic's Glass and Remodel

4745 Elvira St.
Keizer

Vincent F Dolen Construction

4230 SW 165th Avenue
Beaverton

W.L. Construction Inc.

534 NW 4th Street
Corvallis

Wright Carpentry Inc.

5050 N Hathaway Ln

zweigart construction

p.o. box 591
Turner

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