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Hillsboro Mattress Buying Articles

Infographic: Questions to answer before buying that new mattress

Michael Breus, a clinical psychologist who specializes in sleep disorders, collaborated with Angie's List on this guide to choosing the best mattress for you.

Need to buy a mattress? Check out these tips before you do

Mattress experts weigh in on how to buy the best mattress for your sleeping needs while avoiding jargon pitfalls and useless warranties.

Consider a local factory store when replacing your mattress

Bed shoppers rave about personal service, first-hand knowledge and increased value when they shop at companies that manufacture their own mattresses

Put these 6 mattress myths to rest

Ever wondered what happens if you cut the tag off your mattress? Whether dust mites congregate where you sleep? Experts shed light on mattress myths.

Angie's List In The Press

Sample Mattress Discounters Reviews

A
"My husband and I needed a new mattress to replace the one we have had for 10 years. After researching the best mattresses through consumer reports, we decided to head over to the local Chapel Hill
Hillsboro Mattress Discounters Provider Name Locked
to see what they had to offer. We were impressed by the knowledge of
Hillsboro Mattress Discounters Provider Name Locked
, the salesperson, and decided to purchase another California King to replace the one we thought we had. Since the mattresses were made to order, it was explained to us that there were no refunds but we were reasonably sure we had made the right purchase. The delivery date was quick and as the courteous delivery men wrapped up the old mattress and started putting in the new one. It was when the box springs were placed in the bed I became concerned. It seems for years we believed we had purchased a California King but in reality it was just a King and did not fit in our bed frame at all.
Hillsboro Mattress Discounters Provider Name Locked
noticed I looked concerned and decided to call the main office. I was promptly put on the phone with a manager who assured me they would not only take back the California King but deliver a new King Mattress within the week for no extra delivery charge. In fact, they even refunded the difference of the cost between sizes. Needless to say I will always recommend both the Chapel Hill Mattress Factory and the company itself. We have never had a better mattress and felt the price was extremely reasonable compared to the other stores. What a refreshing customer service experience!
"
A
"As new members of Angie?s List, we checked them out. The reviews seemed to be contradictory, and were little help in our decision-making. We went with our gut and proceeded. On June 25, 2013, we visited the OMF store at 6214 Glenway Avenue (at Parkcrest Dr.) (NOTE ADDRESS CHANGE FROM: 5068
Hillsboro Mattress Discounters Provider Name Locked
Crossing Way), Cincinnati, OH 45211. We looked around their showroom and found a style of each that suited us. The salesmen wrote up what our purchase would cost, including a $25 reduction for us to pickup both and assemble the bed frame ourselves. There were no price negotiations; we just took the proposal and ?slept on it?. Three days later we went back to the store and placed an order for both, albeit with a different salesman. He told us due to the upcoming holiday it might be a week before they received the bed and mattress, or we could go and pick it up. We elected to wait. We received a phone call that the bed was in on
Hillsboro Mattress Discounters Provider Name Locked
2 and picked it up the next day. The salesman helped us load our van, and we were off. Assembly was not difficult. We are happy with our purchase and the service to this day.
"
A
"We have had mixed success over the years buying a mattress set. When we visited the
Hillsboro Mattress Discounters Provider Name Locked
show room in Happy Valley, OR,
Hillsboro Mattress Discounters Provider Name Locked
greeted us and listened to what we had in mind. He showed various models, had us try the beds for comfort and then recommended the set we purchased. We could not be happier - the bed set is probably the best we have ever slept on - excellent quality. The delivery personnel were on time and courteous.
Hillsboro Mattress Discounters Provider Name Locked
is a class act.
"
D
"We purchased a new living room set from
Hillsboro Mattress Discounters Provider Name Locked
. We were permitted to choose the style of arm, leg and fabric. A chair , sofa loveseat and ottoman came to approximately $7000. We were told it would be approximately 6-8 weeks for delivery. At the 8 week
Hillsboro Mattress Discounters Provider Name Locked
we were told there would be a delay. After 12 weeks we were called to set up a delivery date. 2 days before the delivery date we were called stating that our furniture would be another 6 weeks. When we explained that we had a delivery date in 2 days and had made arrangements for our furniture to be picked up we were told they never would have scheduled delivery when they were not in possession of the order. We asked them to look in their schedule and they found us but still denied making the date. We were told that the manufacturer would refund $400 for the delay. When I asked what their company would do for us we were told that they felt they were being very generous giving us a $400 refund. We explained that it was coming from the manufacturer and this was not the level of service we expected from their company. We were told that is all we were going to recieve in compensation for a 5 month wait for our order.
"
A
"First of all, I did most of my shopping on the
Hillsboro Mattress Discounters Provider Name Locked
web site, which is excellent and offers most of the basic information a customer needs. I visited showrooms several times before I made my purchase (of course, names/specs of
Hillsboro Mattress Discounters Provider Name Locked
were changed in the interim, which meant I had to make some mental adjustments); reps were helpful, and did not get pushy at all. Selection is somewhat limited, but pretty much covers most needs and makes decision-making lots easier.
Hillsboro Mattress Discounters Provider Name Locked
's return policies are great, too, although I didn't need to use them. The mattress (
Hillsboro Mattress Discounters Provider Name Locked
) was great from day one. I do advise turning the mattress according to Parkland's recommendations.
"
A
"
Hillsboro Mattress Discounters Provider Name Locked
was prompt, a good communicator. He cleaned the carpets of my new house after moving in, 3 mattresses, and 3 rugs! My carpets and rugs look great, and I feel better about my mattresses, since my family has allergies! I liked that the rugs/carpet were barely wet and dried quickly! Also, I found his prices to be cheaper than
Hillsboro Mattress Discounters Provider Name Locked
Steemer.
"
A
"Following an unbelievably negative experience with a competing mattress company in San
Hillsboro Mattress Discounters Provider Name Locked
(I should write up a review on THAT experience), I popped into the
Hillsboro Mattress Discounters Provider Name Locked
store on a whim one afternoon after work. I was on my way to Costco and found myself on DeZavala by mistake, noticed the store's delivery truck parked in the store parking lot, and thought I'd go in and give them an opportunity to secure my business.
Geoff, the owner, was very customer service oriented. He listened to my tale of woe and reassured me that his store could make timely delivery of a new mattress set to me. He took me into his warehouse and showed me the mattresses he had in stock, then talked to me about the construction of the sets he sells. I selected a queen set manufactured by King Koil, he wrote up the order and scheduled delivery for Saturday afternoon, only two days after I visited his store.
Saturday afternoon I received a call from Geoff's delivery team - they were right on time as projected. They were in and out of my bedroom in probably 15 minutes or less. Very clean and polite - complete opposite of my previous experience.
I LOVE my new mattress. Geoff's guidance on selecting the proper firmness was right on target. I feel that my set was a very good value and I wholeheartedly recommend this store.

"
A
"All the mattress stores we visited were high pressure to "close" the sale. Factory got our business because we liked their store/salespeople the best of all the places we visited. Still like the store and sales people but things went downhill after the sale. There were problems with the delivery (missed delivery window, eventually delivered damaged merchandise, missing parts) and it took a while, but
Hillsboro Mattress Discounters Provider Name Locked
more than stepped up to the plate. We got all the parts and the damaged merchandise was all replaced and they Very pleased at this point. THANKS ALL!gave us two nice pillows as compensation for the problems. We are happy customers now! Everyone has problems and bad days -- the question is how do they address those days.
"
D
"After sleeping on the mattress a few more weeks, faithfully rotating it as per their instructions monthly, the bubbling only got bigger. It was to the point where it was noticeable even after the bed was fully made. The weight of the sheet, blanket, and comforter did not alleviate the problem. We went in to
Hillsboro Mattress Discounters Provider Name Locked
to report this as we still had about 10 months left on the warranty. They gave us an email address and asked us to send pictures that they could send to the mattress manufacturer. We did this and did not get a confirmation email from them, nor any response at all. Over the next couple of months we stopped in and called multiple times. We were always told that it was the fault of the mattress manufacturer that things were slow.
We were asked to take yet more pictures. It made us wonder if they deleted or lost the original ones but we took more pictures and sent them. Still for the next few weeks we had to be the ones to contact
Hillsboro Mattress Discounters Provider Name Locked
to follow up. Finally we were told of a time and date when they would deliver our replacement. But they had to ask for our address since they had lost it. That time came and went without a delivery or a call. When we called them we were told that they had another delivery that went longer. Again, they were not proactive in making contact. They showed up much later than anticipated. Again, they tracked dirt in on their shoes.
That night we noticed that the new mattress was firmer than our old mattress. We knew that our old model had been discontinued and that the new one would be the replacement model, however it was a drastic difference to us. Neither one of us slept well and my husband's hips were sore that next day. The second night I gave it another try but my husband slept on the couch instead. We called
Hillsboro Mattress Discounters Provider Name Locked
that next day to tell them that it was not a comparable mattress. They insisted that this was what the manufacturer sent and gave no other options. We asked to just have our old mattress back. We were so tired of dealing with the situation. A couple of days later they switched the mattresses back.
Since the mattresses were switched back we never got a call from
Hillsboro Mattress Discounters Provider Name Locked
to follow up. They have not offered any other solution or compensation. In the meantime, the bubbling has only gotten worse. We didn't plan to spend hundreds of dollars only to have to replace the item out of pocket after only a few months. We will definitely be shopping elsewhere as there are a lot of competitors in town.
"
D
" Although my husband and I are pleased with our new mattress, we are very dissatisfied with the adjustable base. But more importantly, I feel I was intentionally misled by
Hillsboro Mattress Discounters Provider Name Locked
about limitations on their 100-day Comfort Guarantee. First I’ll describe the two main problems we experienced with the adjustable base, and then I’ll address my concerns related to
Hillsboro Mattress Discounters Provider Name Locked
’s Comfort Guarantee and how I feel they misrepresent their guarantee. The primary reason we chose an adjustable base, as opposed to the less expensive fixed base, was because
Hillsboro Mattress Discounters Provider Name Locked
claimed that sleeping with the bed adjusted to what they refer to as the “zero-gravity” position (head of the bed slightly elevated, and the foot of the bed raised so that the feet are just above the heart) would promote better circulation and breathing, and therefore better sleep. Within about a week of sleeping in this position on our new Tempur-Pedic bed, I began experiencing lower back, hip & leg pain.
Hillsboro Mattress Discounters Provider Name Locked
assured us that I was just going through an adjustment period & that any discomfort should subside. When it didn’t,
Hillsboro Mattress Discounters Provider Name Locked
refused to exchange the adjustable base for a fixed base despite my physical issues; they claimed that any problems I was experiencing were due to another cause and had nothing to do with the bed, and that the timing with our new bed purchase was purely coincidental. I have since been seen by three medical professionals concerning these problems. Fortunately, I didn't need surgery or other significant medical treatment to correct my problem; instead, the only treatment I needed was physical therapy to correct an imbalance in my core muscle strength. However, I've been told that sleeping with the bed adjusted as previously described most definitely aggravated my previously asymptomatic condition to the point of causing discomfort and pain. Furthermore, I’ve been advised to NOT resume using the adjustable base as previously described, even after proper core muscle balance has been completely restored, as that sleeping position puts unnecessary pressure on my lumbar vertebrae. Another reason we chose the adjustable base was to facilitate reading in bed at night, but once again the adjustable base failed to meet our expectations. In our previous bed, we would use pillows to prop up our backs while reading, and use our bedside table lamps for light that was adequate for reading while still being low enough to aid the transition to sleep. We also used our bedside tables to hold other things within reach or sight while reading, such as bookmarks, eyeglasses, clock, and perhaps something to drink. This prior setup had worked very well for us, but we thought that the adjustable base would make it even more comfortable and effortless. We couldn’t be more disappointed! Raising the head of the bed for reading not only creates a dark shadow over your reading material, but also prevents you from being able to access anything on the nightstand. This is because when you adjust the base into position for reading, the head of the bed moves up and forward while your hips remain in the same location on the bed as when you are lying down, causing the head of the bed to completely block any direct light from the bedside table lamps. (To help visualize the impact of this, lie down in your current bed, and then sit up in bed without moving the position of your hips; look back to see your new position, roughly in the middle of the bed lengthwise, relative to your bedside table.) When we expressed our dissatisfaction about this to the salesperson,
Hillsboro Mattress Discounters Provider Name Locked
’s response was that this actually isn’t a problem since most people use their ceiling lights for reading in bed at night, not their bedside table lamps. I beg to differ!!! When discussing our experiences with family and friends , we’ve found not a single person who uses their ceiling lights when reading in bed. There would be two problems with doing so: 1) you couldn’t simply turn off the lights and go to sleep when you’re ready, since you would need to first get back out of bed to turn off the ceiling lights; and 2) ceiling lights are generally brighter than the optimal level recommended when trying to transition to sleep, since they are designed to light up an entire room, as opposed to providing light for a single task such as reading. Now I’ll address our concerns regarding
Hillsboro Mattress Discounters Provider Name Locked
’s 100 Day Comfort Guarantee. As background, I personally conducted the vast majority of our research about beds, including store visits, without my husband, in order to limit his time commitment. While researching Tempur-Pedic top mattresses and bases at four different San
Hillsboro Mattress Discounters Provider Name Locked
locations (including multiple visits to two of these locations), there would come a point in the conversation where the salesperson would mention their Comfort Guarantee. Consistently in every case, each salesperson explained in detail that, if I wasn’t happy with the bed after 30 days, I could return or exchange it and would only be responsible for a minimal ($79) transportation charge for the return or exchange. Nobody specifically told me that the base was covered by the guarantee; however, its coverage was implied by omission. During the two months I spent researching Tempur-Pedic beds, nobody verbally explained up-front that the adjustable bases I was considering were excluded from the guarantee. This is a curious omission, given the much greater financial consequence of this limitation compared to the relatively minor transportation fee, which in contrast was always explained very carefully as if it were considered an important risk for me to understand. My husband was with me during the final visit when we purchased our bed, and the salesperson had my husband make the payment while I was picking out pillows which came free with the bed purchase; it was only at this point, when my husband was signing the receipt without me present, that there was any indication that the adjustable base was excluded from the guarantee. If I had been aware of this exclusion, I wouldn’t have purchased the adjustable base. Later when
Hillsboro Mattress Discounters Provider Name Locked
refused to exchange the adjustable base, I complained about the lack of up-front verbal communication about this exclusion; the salesperson apologized for the “misunderstanding” and assured me that he would bring up this matter with the local store managers. Out of curiosity after the fact, I decided to visit three additional San
Hillsboro Mattress Discounters Provider Name Locked
store locations in December 2013 to determine whether or not the salesperson had done what he had promised. I posed as someone shopping for a Tempur-Pedic bed with an adjustable base and listened very closely each time to how the guarantee was explained. As before, it was described in such a way as to lead me to assume that the adjustable base is included in the guarantee. The salespeople consistently stated that the bed (not just the top mattress) could be exchanged or returned. I was told that I would receive money back (as opposed to a store credit) if I exchanged it for a less expensive model, or if I decided to return the bed instead, I would receive "all of my money back." This is clearly an unfair sales tactic! It is reasonable to expect that a customer would continue to trust what he or she had been told during the prior sales pitches and not necessarily understand that the exception printed on the purchase receipt negates all prior verbal statements regarding the guarantee. I resent being misled into believing that the guarantee applied to the entire bed, not just the top mattress. Based on the consistency of what I’ve experienced over the past six months and at so many store locations, the only reasonable conclusion I can draw is that
Hillsboro Mattress Discounters Provider Name Locked
has formally adopted this deceptive sales practice to intentionally mislead its customers into purchasing the much more expensive adjustable bases with the mistaken assurance that it can be returned or exchanged. When you purchase a bed from
Hillsboro Mattress Discounters Provider Name Locked
, they give you a website link to provide feedback on your experience. In late December 2013 I posted my feedback, which contained the same information as described above. The feedback screen includes a place to indicate whether or not you wish to be contacted by
Hillsboro Mattress Discounters Provider Name Locked
to discuss your experience. I indicated that I wanted to be contacted and provided my phone number. When 2 weeks had passed without being contacted, I submitted another feedback form saying that I'm still waiting to be contacted. More than 2 weeks have passed again, still without any response from
Hillsboro Mattress Discounters Provider Name Locked
.




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All Mattress Discounters in Hillsboro, OR

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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beautymattress.com

5240 S.E. 82ND AVE
Porland, OR

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

Mattress Factory Outlet

4708B NE Thurston Way
Vancouver, WA

Mattress Pro

6709 NE 63rd St
Vancouver, WA

Mattress Warehouse USA

19210 SE McLoughlin Blvd
Gladstone, OR

MATTRESS WORLD NORTHWEST

8861 SE JANNSEN RD
Clackamas, OR

Nw On-Site Shade & Drapery Cleaning

40295 McCormick Ct
Sandy, OR

Parklane Mattresses

10360 SW Spokane Ct
Tualatin, OR

Parklane Mattresses

11376 SE 82nd Avenue
Happy Valley, OR

Parklane Mattresses

7486 SW Baseline Road, Suite B-1
Hillsboro, Or

Parklane Mattresses

12305 SW Horizon Blvd
Beaverton, OR

Parklane Mattresses

2587 SE Burnside Road
Gresham, OR

Seans Carpet Care

1631 NE Broadway St
Portland, OR

Shade Specialties

15655 SW 74th Avenue
Portland, OR

Tigard/Cascade Mattress World

8775 SW Cascade Ave
Beaverton, OR

WorkingWonders

8209 Ruxton Crossing Court
Towson, MD