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I called Grumpy back and gave them the information I had found out about the not having a drain well. Grumpy told me then that I probably had a broken drain that was clogged.
At the time I made the appointment I had told them one of our water drains was clogged, my husband had tried to unclog it with a "snake" got it draining slightly. Their was mud that was coming back up with the snake when we were trying to get it unclogged. I was told that they would be able to unclog the drain. That did not happen.
When Grumpy tried to unclog the drain they ran into the same problem. They were not able to unclogged it, and I still had to pay full price of $185.00 which I really didn't think was fair. I also had them clean the other two drains while they were out here at the price of $30 each thinking they were going to complete the job. They were at our home less than 20 minutes. I really think if they would of worked a little more at trying to get it unclogged they could of got it unclogged. There was mud coming back up from the drain, I don't think they wanted to get dirty.
They also left our gate to the backyard open, thank goodness I saw it before letting our dog out.
They were within 10 minutes of our appointment (traffic caused them to be late, but they did call to let me know).
They were polite.
I'm very disappointed with their service that was provided, would not use them again, or recommend them to anyone. I really don't feel as though they stand behind there work. At no time did anyone tell me that they would not be able to unclog the drain, I would not of spent $245 on a maybe.....it drains as good as it did before them coming out
I'm the GRUMPY one now.... :-(
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