Carpet Installation reviews in Hillsboro

A

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We went to the showroom first to pick out carpet and new padding, and schedule an estimate to figure out the total cost. They were very helpful in the showroom and worked with us and our budget.
They came out to our house a few days later to measure everything and figure out what we needed. At this point we told them up front that we needed to have some sub floor replaced in the hallway and the stair landing. We were told this wouldn't be a problem. Since the downstairs of our house is split into two distinct areas, area 1 (including sub floor repair) would be done as a first step. Then we would move everything back and they would come back a few days later to do area 2.
We got the quote in e-mail (which included all the work including the sub floor repair) then dropped off the deposit to get work started.
We got a phone call to schedule the work - and went through everything that had to be done. We agreed that area 1 would be done, and the sub floor work would be done at the same time. Then a few days later they would come back and do area 2.
The first day the carpet guys showed up on time and got to work. Eventually they asked me when the sub floor guy was going to show up and get started. Since I didn't know they had to call their office. The person who set all of this up - who talked to me the day before the work was supposed to start - messed up and didn't schedule the sub floor repair.
So - the carpet guys finished most of area 1, leaving the hallway / stairs / landing not done. Later that afternoon the sub floor guy came over to do the work. And explained they never called him to tell him he had to do this work. He was very nice and did a great job. It's not his fault the person who schedules their work messed up.
SO... we had a bare hallway / stairs / landing Thurs / Fri / Sat / Sun - because the lady who scheduled this messed up. In fact she didn't call me to tell me when the carpet guys would be back to finish area 1. Eventually I had to call and leave a message for her to call me. The result - they could not be out until Monday unless she pulled them off another job - which left us who bare floors for 4 days.
Monday - the carpet guys showed up early and fixed area 2 / the hallway / stairs / landing - and fixed a small bit from area 1 around the fireplace.
The guys who installed the carpet were fantastic. The guy who fixed the sub floor was fantastic. The lady who messed up our scheduling ... I have issues with.
Going forward we do plan on using this company again - but before any work starts I want the schedule written out ahead of time. Including dates of when everything will be done and who will be there.
The issues with scheduling is why they got a B in Punctuality. Had it not been for that - I would have given them A's everywhere.
- Chris S.
A

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Overall very happy with
Hillsboro Carpet Installers Provider Name Locked
work. He arrived on time, was very professional and quick in his work. In our newly purchased house the carpet had become loose in a few places, so it needed to be stretched. I am happy with the quality of
Hillsboro Carpet Installers Provider Name Locked
work and would certainly recommend him to others.
- Sameer K.
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I called the
Hillsboro Carpet Installers Provider Name Locked
and needed to have the carpet stretched on very short notice. They accomodated our schedule and came very early so that it was done prior to closing.
Hillsboro Carpet Installers Provider Name Locked
was very professional, knowledgable and was able to stretch without cutting the seam. I sell real estate for a living and this was my first experience with
Hillsboro Carpet Installers Provider Name Locked
but I would absolutely recommend their services.
- Barbara N.
A

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They were prompt and worked hard. I would have given them an A but, my husband had to go behind them after the workers left and pick up their refuse (drink containers) and vacuum the carpets to get up all the odds and ends of carpet bits that were left behind. I, myself had not seen the upstairs yet, but I did get to witness what my husband was telling me about in our half bath. Looks like the carpet was installed and that was it. No clean up of the installed areas. I think that for the time and money invested in this project one should expect a complete job from start to finish.
- Rebecca K.
N

Rating
Hillsboro Carpet Installers Provider Name Locked
was referred to us by a friend who had Pristine install laminate flooring in the whole main floor of their house. It is beautiful and the installation looks very nice so we decided to go with Pristine based on their experience.
Hillsboro Carpet Installers Provider Name Locked
is an honest and conscientious contractor. He and his employees were professional and took care in our home. I have no qualms about recommending
Hillsboro Carpet Installers Provider Name Locked
. It was a pleasure to see the beautiful outcome of
Hillsboro Carpet Installers Provider Name Locked
's work. We get compliments on the floors every time we have people into our home.
Hillsboro Carpet Installers Provider Name Locked
first came over for a preview of the areas. He suggested products we might think about. He gave the name of the supplier in the area and I went over by myself and picked out the flooring I wanted to use. I was able to bring home samples to check out in my home for matching to my furnishings.
Hillsboro Carpet Installers Provider Name Locked
purchased the products. He brought the hardwood over to our house to acclimate before installation. He removed the old flooring,
Hillsboro Carpet Installers Provider Name Locked
saved all the mouldings and reinstalled at the end. He prepped the subflooring, removing and disposing of all the old materials. He painted Kilz on the subflooring to seal against old pet stains and odors. (no odor has returned in almost 5 yrs.)
Hillsboro Carpet Installers Provider Name Locked
and his installers did all the work installing carpet, hardwood and tile. Over a period of several days they had free access to the house. They cleaned up after themselves every day and did a complete cleanup at the end. There was jut one residual issue that originally my husband said was a non-issue but it continued to bug me. I called
Hillsboro Carpet Installers Provider Name Locked
and he was out to the house right away to rectify the situation even now almost 5 yrs later. It is fixed and while he was here taking care of that, he refreshed the grout and resealed the entryway for a nominal fee. Now that is customer service!!
- Joyce O.
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The job was much bigger than I expected - or anyone for that matter - as moisture had caused crumbling of the floor under the carpet along edges and in corners. They worked through the weekend to make up time.
Hillsboro Carpet Installers Provider Name Locked
himself did a lot of the repair. The carpet that they installed is beautiful and it's so nice to know the floors are solid and safe now. They were more than fair in all pricing, actually coming in slightly less than estimated.
- Joan S.
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Great! I've hired
Hillsboro Carpet Installers Provider Name Locked
a couple times before for a different property and I am never disappointed. They are easily the best value and the most reliable carpet service company in the Portland/Vancouver area. Couldn't ask for a better experience! PS- After the cleaning was done, I couldn't stop walking around on the carpet! It felt cleaner & softer than ever! Even when we moved into our brand new condo it wasn't this clean or soft!
- Benjamin V.
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We called
Hillsboro Carpet Installers Provider Name Locked
on a Thursday, and he gave us an estimate over the phone, but said he would know better when he had a look.
Hillsboro Carpet Installers Provider Name Locked
came the next day, at 9:00 am sharp and got right to work. The carpet was some we had torn out of our upstairs, and
Hillsboro Carpet Installers Provider Name Locked
made it look brand new when he laid it, which was difficult in a basement over concrete. He also made the doorway carpeting look great. He then charged us exactly what his phone estimate was. I would reccomend
Hillsboro Carpet Installers Provider Name Locked
to anyone in need of carpet installation services.
- ANNE K.
B

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The price was okay. They were in line with other companies on price. They did what they said they would. They did not leave a mess. They did a good job. I would use them again in the future and would recommend them to others.
- John H.
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The sales staff asked the right questions (purpose, how long we were going to be there, use patterns, etc), and encouraged us to take home samples. We made two trips to the showroom to look at our options, and they were welcoming and gave great suggestions. The estimator was great, and gave us alternatives for saving a bit of yardage. He explained our options thoroughly, and gave us the written estimate before he left the site. Installation was contracted out, and did a phenomenal job with a minor issue. After speaking with the installation manager, the contractor came back out first thing on a Saturday morning to fix the issue. We couldn't be happier with either the carpet or the experience. I'd definitely work with them again.
- KATHERINE A.
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All Carpet Installers in Hillsboro, OR

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

3M remodeling

13511 SE Division
Portland, OR

A Guy I Know Inc

2850 SW Cedar Hills Blvd. #345
Beaverton, OR

A Specialty Floors and More, LLC.

13531 Clairmont Way
Oregon City, OR

A+ Carpet Cleaning

2885 NW 111th Ct.
Portland, OR

A-Steam Carpet & Upholstery Cleaning

4283 Terra Vista Ct
West Linn, OR

A1 Retrofit LLC

1811 ne 84th way
Vancouver, WA

ABSOLUTE CARPET CLEANING

6825 SW 62ND PL
Portland, OR

ADVANCED M & D INTERIORS

8420 SW 24TH AVE
Portland, OR

AFFORDABLE FLOORS

7613 NE ST JOHNS RD
Vancouver, WA

Affordable Restoration and Remodel

P.O. Box 821974
Vancouver, WA

AHK Hardwood & Tile Floors

8322 SE 134th Dr
Portland, OR

Alameda Carpet & Upholstery Cleaners

6011 NE Oregon St
Portland, OR

ALEX FREDDI CONSTRUCTION LLC

9753 SW Appaloosa Place
Beaverton, OR

Alexander's Modern Interiors

52609 NE Porter Ln
Scappoose, OR

ALI SHARIFI RUGS INC

1011 SW WASHINGTON ST
Portland, OR

All Carpet Repair

PO Box 96155
Portland, OR

All Fixes Handyman

2803 E 185th
Vancouver, WA

ALL PHASE REMODELING INC

23707 SW MOUNTAIN CK RD
Sherwood, OR

Ambience Interior Design

9715 NW Maring Dr
Portland, OR

Area Floors

8112 SE Foster Rd
Portland, OR

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