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Coburg Landline Phone Service Articles
Landline Phone Service reviews in Coburg
I received a call from a representative and explained the scope of services. He emailed me a contract, which I returned and requested confirmation.
I did not hear back until I followed up two more times (again over the course of a week or so), and I was asked how long the cable run would be. I said I did not know but would be happy to check if they explained how. I did not hear back again, despite repeated requests for confirmation (this was over several days).
On the day the service was supposed to occur, I finally emailed them and let them know I assumed they were not coming and I would find someone else. There was no acknowledgement of this communication either.
I would not recommend this provider - based on non responsiveness.
I just found out from the customer service rep that when my "guaranteed for 2 years special rate" ends next month, my monthly bill is going up by about $19. If I drop my tv service my bill will only go up about $11 dollars, which means I'll be paying about $78 per month for one step above basic internet service. And I'm not eligible for any special promotions unless I upgrade my service or add phone service.
I recently (finally) bought a digital tv. The tv channels black out several times a week. When a channel doesn't black out it gets all pixelly several times a week. My download speeds are terrible between 8 and 10 pm and on Friday & Sunday nights if I try to watch Netflix I usually have to wait at least once in the middle the movie for it to buffer.
I'm fed up and plan to switch and am just dreading what sort of hoops I'll have to jump through in order to cancel the service without being billed something in order to do that.
We think we're the best, and we can prove it.
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