"The transaction was great. I will order firewood from this provider again in the future. I ordered 2 cords of unseasoned oak in April 2014, and was told that the wood would be delivered in mid June, and I would receive a call the day before.
...more called on Sunday evening and confirmed delivery the next day.
The wood was dumped in a single pile exactly where I instructed and marked.
I stacked and measured the wood. It was about 40 sticks over 2 cords and exactly as advertised (I ordered unseasoned 100% oak.) I also picked up about 1 1/2 trash cans of bark and small pieces to use for fire starting.
I will be calling this vendor soon to place another order for next year. "
Rated Review by Jennifer A.
"Responsive to my phone call. Friendly and pleasant while the work was performed. The wood was nicely dry.
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around October of 2013, and for the first delievery they were punctual, professional, stacked the wood nicely and were althogether lovely. However, I have called them 5 times in the last 7 months for more wood and I have been told:
1) Nothing, no one ever returned my call
2) (1 month later) We ...more called again and they said they thought they had called us to let us know there were out for the season
3) (2 months later) Nothing, no one ever returned my call
4) (1 month later) Spoke to someone, delievery was supposed to be scheduled within 3 weeks and someone would call me to set up a time.No one ever did.
5) (1 month later) No answer, again. No one returned my messages
Bottom line: They apparently don't return phone calls or really ever need to do business delivering firewood. I would defnitely go ANYWHERE else. "
and his team arrived on time and worked essentially non-stop until all was done.
The tree cutting and removal was expertly done without damage to neighboring properties, in a very tight area. The equipment for this job was impressive. The trimming and planting was thoughtfully done to present the best view from the street. The ...more choice of mulch was perfect and the areas were treated before the mulch was put down.
We couldn't be happier with the job
"After seeing all the good reviews on Angie's we made an appointment for Saturday to pick up a load of wood to fit in the back of our SUV. The wood was sitting on pallets in his driveway ready for us to pick up. The quantity was less than 1/4 of a cord and cost $80 cash - he does not accept checks and didn't give us a receipt (we didn't ...more ask for one either). He offered another two row of logs for another $25 which we paid. Total paid $105 in cash (no receipt).
As we were stacking the wood we noticed how dusty all of it was, lots of termite and insect holes. I asked where he gets it from and
he said he buys fallen whole logs and cuts them with powered cutters. The wood was all dry which was the only good thing about it but almost all the pieces were very large in radius. Yes they were 16" long but most very large pieces. It looked like the tree was cut into fourths no matter how large it was in diameter. Unfortunately we didn't say anything while he talked about how great his wood is and how so many happy customers use it for many purposes.
We drove home and unloaded the wood into a covered shed and grew more dissatisfied as we stack it. This is our first firewood purchase since we moved to WA and the quality was far inferior to what we were used to at our old house. we've been purchasing firewood for 10 years and never saw such dusty pieces.
I called him later that Saturday saying we weren't satisfied with the wood. He was of course surprised and later agreed on a refund. I didn't expect him to offer this and was pleased since I was going to ask if he didn't offer. We took photos of the wood so anyone wants to see just ask.
We returned all the wood the next day and he had cash ready when we arrived. He helped us unload the wood. My husband mentioned again how bad the wood was and showed him many dusty termite chewed pieces.
He could tell we were mad and apologized but clearly disagreed with our assessment of his wood. That's fine and to be expected, but when I got in the car to leave, he commented loudly "I hope you enjoy the really dusty ones" as if to say we kept some of his horrid wood.That got me mad. I yelled out from the car "we returned every single piece of your wood, we kept nothing." Why in the world
we want to keep this garbage? I was far too polite while we were there. I would of give him a higher rating for 'professionalism' if he didn't make this last comment as we were leaving.
This is the second company we used on Angie's list that had all A ratings only to give the company an F. It makes me very suspect of any ratings on Angie's. "
"Called for a face cord of firewood on two occasions. They came later that morning. One time we had them stack the wood and the other time I stacked the wood.
Very quick response. Nice people, and neat delivery.
Will use again for firewood.
"After purchasing an Angie's List deal on April 25th, I reached out to the vendor to schedule a visit for an estimate. The estimate went well, and next step was to get a final estimate with options to choose from for the final service. The final estimate was provided on May 7th and I was told to choose which options and the service would be performed. ...more I replied to the estimate on May 21st (lots going on and no language anywhere defining restrictions on reply times) and HAVE NEVER HEARD FROM THE VENDOR SINCE.
Multiple emails have not been returned. The listed telephone number is never answered, and multiple voice mails have not been returned. I am considering the initial payment for the Angie's List deal to have been "stolen" and reporting this vendor to the Better Business Bureau. "