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The design representative, in her field in all respects: design, measurements, and estimates. She was most open to changes during the design process and most attentive to our project. She was quick to reply when we contacted her and equally as quick to figure out design changes and get them back to us.
We had an area under a staircase that was supposed to be a pantry when we remodeled, but was never finished. We were at a loss as to how to convert this rather large, albeit angular area into a good sized pantry.
We needed our bedroom, walk-in closet redone because half of it had fallen out of the wall.
I should also mention that my husband had a heart attack on the very day all the plans were finalized. He was in the hospital for approximately 2 weeks as he had to have bypass surgery. So when it was time to actually schedule the work, we were totally unavailable. The company was completely flexible and left it up to us to go ahead and schedule the work when we were ready, which was 2 months later. As I am writing this, I realize that we were probably not on the A list of customers!
When we did finally have the work done, the installers were absolutely outstanding. We had our house remodeled from a ranch to a 2-story colonial in 2000, which was obviously a huge undertaking with literally dozens of different workers to deal with. The installers from Closet & Storage Concepts were better than any of them! They arrived right on time, were very courteous, worked extremely fast, and cleaned up all areas. My husband had missed taking a picture of
Both closets came out beautiful. They are very sturdy and suit our needs perfectly.
I highly recommend Closet & Storage Concepts, and would definitely contact them again. They far exceeded our expectations.
We came up with a design and he gave me the quote. To my delight, it was significantly lower than the previous 2 i had received. I asked him when he could start and he said in 3 weeks. I signed the contract and gave him a deposit.
Three weeks later,
I feel the biggest difference between
In sum--the experience with the company was fantastic, the office was easy to schedule with, the designer
From the first visit, he was extremely punctual. He responded to every call or text and has worked with us to have an absolutely amazing closet. I never imagined my closet could actually look so great! We look forward to working with
We think we're the best, and we can prove it.
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