A low-capacity pump in an area with heavy rainfall or snow melt may not be able to keep up.
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Local Articles in Fort Sill
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Well Maintenance reviews in Fort Sill
Now the time line. I called them on a Thursday morning when I found I had no water. I started at 0700 as they state that they have 24hr response. The call service took all my details and said if I didn't hear back within 20 min, to call back. I gave them 30. Same thing. an hour later, I called and got a live person. (Had this one failed, I'd have moved on to another vendor.)
A guy named
Then the bill....
I've called the company and requested to speak with someone of authority to ask for an adjustment.
I'll post an update with their decision.
Update: The response is that they want me to get a quote on letterhead from three other well drilling companies where the price is reflective of what I'm finding and then they may work with me. They will not accept the printed and public pricing from on line supply companies or local construction or plumbing supply companies. Again, do your homework UP FRONT. Find out what pump they use to replace yours, and ORDER IT ahead!!
Would I used them again or recommend them to someone?
Based on their work alone, I'd day yes.
BUT, only if I get a reasonable quote in writing and I'd certainly recommend that anyone else do the same and then negotiate anything that seems way out of the realm of reason.
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