"I had a stopped up kitchen drain and had been trying to clear it myself for several days to no avail. We had decided to replace the countertop and sink and faucets anyway so we pulled all these thinking I could then get a better shot at cleaning the ...more drain myself. When I failed yet again we bought a Big Deal of Angies List with Advanced which was basically a half off deal for a drain cleaning at $89.00. When I tried to schedule it the earliest date was the following Monday and with the kitchen torn up that was not a great option for me. I called
at advanced and explained my situation and asked if there was anyway they could send someone sooner even if I needed to pay extra for after hours. He told me he thought they could be there this evening and would call me back.
called back shortly and said they would come later and that he would call when they were on their way.
About 5:30 He called to let me know someone was on their way and
got here about 6:00. He was very friendly and professional and cleared the drain on the first try. He even went above and beyond by offering me input an the best way to plumb all the pipe I was replacing. They did charge me an after hours fee of about $58.00 but the total was less than they usually charge for this service during normal 8-5 working schedule. I was able to redo the rest of my kitchen project yesterday and we are now functional again because of their interest in help their customers. Thank you
for a great job. "
Rated Review by Jama R.
was really a great company to work with. Mr.
talked me through the issues we were having and offered some really great advice. We scheduled for someone on his team to come to the house and they did a great ...more job. I appreciated that they didn't automatically try to use all the technology avaiable to diagnose a problem, but they effectively worked to solve the issue. I hope to be a long time customer if ever I need plumber help. "
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showed up on time (actually he beat me home even). My main line had backed up and there was sewage in my bathtubs, showers, and toilets. The last plumber I had out did not identify a clean out for my main line, I never found one either.
was able to find the clean out that I thought didn't exist; ...more it had been broken and grass had completely grown over it (haven't lived in the home long).
He was able to unclog the mainline in about 15 minutes and my problem was resolved for a reasonable price. Additionally, I can now fix the clean out pipe so that it can be used in the future more easily by another plumber or myself. Considering the last plumber started quoting me on prices to dig a new clean out, which runs into the thousands, I'm very please that
found the clean out and
me down the proper road.
Overall, it was well worth the money, I'm glad I gave them a call. "
"This provider went above and beyond to proved excellent service. Arrived 45 minutes after I called, late in the afternoon. He worked out in the rain to unclog the line. Very courteous and professional! I will definitely recommend this company to friends and use them again in the future for plumbing needs.
"They said they will arrive in 2-3 hours. Half an hour later they called and asked if they can go now. So it took only 1 hr from call to arrival. Another 15 min took them to clean the pipe. I was happy to pay $100 for the service."
They have a 30 day guarantee, so if the problems happens again within that time frame, they will come back out to open up the line free. Not too sure how many businesses would do this. I highly recommend them.
on a Thursday reporting a water leak problem. Dispatcher asked several questions and ascertained that my problem was most likely a blocked drain (although my symptom was water leaking in garage). I didn't hear back from scheduler until Friday and plumber came out on Monday. I felt that could have been a little ...more quicker; however, I did report it was not an emergency and so that may be the reason. The actual plumber showed up exactly on time, got straight to work and had the problem fixed within an hour. He concurred with the dispatcher that it was a blocked pipe, cleared the blockage, ensured it was completely clear and then checked the entire system. He explained the entire process to me so that I understood. He was very helpful, very knowledgable and professional and extremely polite and quick with his work. They only charged me $95, which was a very good price, I felt, for all the work they did. Heck, just to clean out the dryer vent usually costs $150, so I was very pleased with their rates. I would recommend them highly and will use them again in the future if I have any other plumbing needs."
"We were in an emergency situation with our old hot water heater leaking water into house. He came promptly, assessed the situation, went to get new hot water heater and installed in a timely, professional manner. We have used him before and each time have been very pleased."