Edmond Ceramic Tile Installers

in Edmond, OK

Ceramic Tiling Reviews in Edmond

D

Rating
Upon my initial call to Heritage the owner/contractor was very pleasant and seemed interested in coming to my home to give an estimate. Once he found out my address he even thought he put in the original cabinets, which was very pleasing to me. We scheduled an appointment and he arrived promptly. We went over all the areas that I wanted to update, and he said that he had installed my cabinets, and it would be no problem to match up the new cabinets with the existing ones. It seemed as if we had a nice rapport, he took a few notes and said he would e-mail me in a few days with an estimate. I never heard from him again.
- Cynthia K.
A

Rating
Great, April
was so helpful, friendly, spent time researching what I needed, got it ordered and delivered quickly, and treated me like I mattered. All of the other tile places I dealt with treated me like they didn't care for my business! I'll go back there and I will recommend
to others!
- debbie S.

Edmond Ceramic Tiling Articles

Ceramic Tiling reviews in Edmond

B

Rating
They were professional. I thought the price was very high for what they were going to do, but in the end, their cleaning method did remove hard water buildup that we had not been able to remove ourselves for several years. The end result was better than I expected.
- Tim P.
F

Rating
I first called him in August, 5 or 6 times before he finally returned my call. He said he was out of town and since I called so many times, I would be a priority. I gave him another week and started calling again. I called another 3 or 4 times, each time leaving a detailed message. To date, no returned call.
- Scott T.
D

Rating
I had previously used
Edmond Tiling Experts Provider Name Locked
for a tile job and been happy with the results. But the second time was a horrible experience when I had a carpeted bathroom floor replaced with tile. The final result turned out nice, but the process of getting to that point was very frustrating. It started with trying to deal with the salesman,
Edmond Tiling Experts Provider Name Locked
. He doesn't know the specs of tile products offered. For example, he was not able to explain ratings for tile slip resistance. I had to google and research the info myself, due to his lack of knowledge and unwillingness to find out. After tile was selected, he arrives at the house to measure and calculate the bid. He didn't bring the tile name/info OR price to be able to calculate the bid. That required me to go back to the store with him. While working with me, he took a personal call that was not brief. I had to call the salesman back later to ask/tell him
what color grout to use, since he had failed to ask me and didn't include it when writing up the order.
The day of installation, the installers were to be at the house mid morning and didn't arrive til after 2PM...due to a scheduling oversight, according to the scheduling manager. Sloppiness included: grout left on every baseboard in the bathroom,
carpet at
Edmond Tiling Experts Provider Name Locked
of tile was glued at odd angle at one end of room and glued down without pad underneath at other end, smudges of materials (grout, etc.) were on every wall and shower door, grout line widths started at 1/4 inch and narrowed to 0 along a wall, grout smeared over existing tile where mosaic was used to transition from water closet tile to new tile, sink was left dirty, entire floor was left gritty with carpet debris left on it. The installer told me to "have your housekeeper use vinegar and water to clean up the floor" that HE left dirty. The carpet in the bedroom was badly soiled. The installers tracked tiling materials they used in the bathroom out onto the bedroom carpet and laid their materials and tools on it. No drop cloths were ever used. No care was taken in any part of the job to treat the house like a company that cares for their customers and their customer's
property.
When the tiler returns to correct/clean up this project, even tho he was given the list of problems in advance and knew what was going to be required, he showed up without the materials and tools needed to do the job. Therefore, he had to leave the premises to go purchase them. Additionally, he didn't bring his saw and had to return the following day. Obviously, these 2 visits should never have had to happen.
After all the heartburn of having to be available for all the corrections and clean up, the final product was a nice job...but only after i had to micromanage every wall clean up and grout redo. Obviously, the 2 final visits should never have had to happen.


- Robert S.
F

Rating
We personally experienced a nightmare! Our newly laid out tile floor is wavy and uneven. The epoxy was installed incorrectly.
Edmond Tiling Experts Provider Name Locked
only installed about 10% of our floor before he handed the job off to another employee citing that he had a huge corporate job he needed to be on site for.
Edmond Tiling Experts Provider Name Locked
appeared to always be in a rush while at our home. We even had to remind him and his crew to work out of several tile boxes (after catching them only using a box at a time) because of the variation of the tile colors from production. We felt that was a given and should have been known by professional tile installers.
He later told us the initial crew that installed our tile floor were a bunch of frauds (but yet he sent them to our home). We called and texted him several times throughout the project to express our concerns as to how poorly the job was going. Two months after the floor was completed,
Edmond Tiling Experts Provider Name Locked
came out to our house to review in person. Once he looked at our floor, he apologized for how poorly the floor was installed and stated it looked "awful" and that he would "take care of us".
Edmond Tiling Experts Provider Name Locked
apologized time and time again and said he would make it right.
Not
Edmond Tiling Experts Provider Name Locked
nor the remodeling company had any answers as to how to repair our tile. We (not
Edmond Tiling Experts Provider Name Locked
or our remodeling company) started posting pictures and descriptions of our nightmare situation on national professional tile online forums. There we learned we should contact a local tile restoration specialist.
Frustrated that answers were not coming, we (not
Edmond Tiling Experts Provider Name Locked
or our remodeling company) contacted the local representative of the epoxy grout product used with our tile. The epoxy grout rep came to our home and assessed the damage. The rep agreed the damage on our tile was the result of improper installation. We discussed with the epoxy rep what could be performed to rectify the situation and asked him if he had heard of the tile restoration specialist we (again, not
Edmond Tiling Experts Provider Name Locked
or the remodeling company) had searched out and found. The epoxy rep felt the tile restoration specialist could remove the surface damage that
Edmond Tiling Experts Provider Name Locked
's crew caused and failed to be able to repair. The only other option given to us by our remodeling company was to rip out the entire floor and to reinstall it.
We soon learned from our remodeling company that
Edmond Tiling Experts Provider Name Locked
did not have the money required to fix our floor. Therefore,
Edmond Tiling Experts Provider Name Locked
and his company stepped away from the project leaving their project at our home unfinished.
In the end, our remodeling company had to hire a tile restoration specialist to repair the entire job at a cost of $4000. The wavy floor remains with us today.
- Mouziane D.
F

Rating
VERY IMPORTANT:
Edmond Tiling Experts Provider Name Locked
. has received a lot of negative comments on various websites and a lot of websites have taken him off because of the trouble he caused my husband and I. Keep in mind, his previous website was b&bhandymanservice.com and now the same handyman has a new website (and not a changed person by any means), http://a-1handymanservice.com. On his new website, he talks of "We aren't about sneaky cover ups we are about true perfection and happy customers." This is simply not the case, the only thing guaranteed by
Edmond Tiling Experts Provider Name Locked
is that he will give you one lame excuse after another why your project cannot be done. It is also guaranteed that he will not tell you that he has a criminal record, which includes burglary, knowingly concealing stolen property, receiving/possessing/concealing stolen property, misrepresenting age by false documentation, false declaration of ownership, and compounding a crime (to confirm all you need to do is go to the Oklahoma Department of Corrections website and enter the following inmate number-172330-and surprise there's Butch). It is also guaranteed that Butch will try and get as much money out of you and will never provide you detailed receipts and then blame you for doubting or questioning him. It is also guaranteed that Butch will tell you about the award he won and that News Channel 4 supports him, but this is not true (check out In Your Corner on kfor.com-I feel bad for the poor lady who is put on the spot to defend this guy, clearly she did not know anything about this guy). Do not trust Butch, and if you see him run the other direction. I give this guy an "F" because he is and always will be terrible and lousy.
- Nicole L.
F

Rating
The above is everything that happened. Stay away from this individual company for they don't know how to finish a job to the customer's specifications. For pictures of his work go to http://seanthompsoncontractor.weebly.com
- Nicole L.
F

Rating
The above story says it all from beginning to end. My husband and I learned two valuable lessons during this experience, one, to read all comments posted on Angies List prior to making a sound choice; and two, ask a lot of questions about license, accreditation, and watch them take measurements in their estimate prior to going with someones word of mouth and seeing what work the contractor has done prior to you choosing them. Please visit my website to see pictures and obtain further information http://seanthompsoncontractor.weebly.com
- Nicole L.
A

Rating
Overall---Was WONDERFUL! A Really nice guy! Great work and very proffessional attitude! Everything about this experience was positive!
I like it when they show up when they SAY they will & do a great job of working while they are here! This compant DID these things and has a great product!
- Teryl W.
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All Tiling Experts in Edmond, OK

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & M CARPET

Oklahoma City, OK

A & S CHEM-DRY

7218 E Covell Rd
Edmond, OK

A&R Remodeling

Oklahoma City, OK

Abba Construction

13613 McRaines Rd
Edmond, OK

ABM Construction

Oklahoma City, Ok

Above All Tile & Stone

Oklahoma City, OK

Absolute Tile and Floors LLC.

PO Box 6292
Norman, OK

ADVANCE HANDYMEN AND CONSTRUCTION

1901 Meadow Lark Ln
Oklahoma City, OK

Advanced Solutions by Able Profressionals

4012 NW 56th Terrace
Oklahoma City, OK

Advanced Tile Concepts, LLC

P.O. Box 720672
Oklahoma City, OK

Affordable Solutions

6801 NW 122nd st
Oklahoma City, OK

Alex's Construction Co

1501 NW 41st St
Oklahoma City, OK

Alicia's Mason Repair

29639 Kickapoo Rd
Mcloud, OK

All About Homes

A COMPLETE HOME REPAIR, MAINTENANCE AND REMODEL CO
Oklahoma City, OK

All Pro Roofing & Remodeling Inc

7210 Broadway Ext
Oklahoma City, OK

Allied Homes Inc

110 NE 2nd
Moore, OK

Amazing! Hard Surface Restoration

6028 SE 88th St
Oklahoma City, OK

AmCenCo Inc, Construction & Roofing

PO Box 2262
Pottsboro, TX

American Painting & Remodeling

9311 N Francis
Oklahoma City, OK

ANDRE'S OKC TILE

1204 NW 141st St
Edmond, OK

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