Commerce Internet Service Providers

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Commerce Internet Service Articles

5 tips for better TV, cable, phone and Internet customer service

Angie's List member Ray Lattof says he's often frustrated with charges from his phone provider. (Photo by Chantal Lawrie)

TV, cable, phone and Internet services consistently rank as some of Angie's List most complained about categories - here are five tips to beat poor customer service.

Cutting cable costs by streaming TV and movies

Marty Koch and her son, Brian, use a PlayStation3 instead of cable to connect to streaming TV shows and movies on Netflix and Hulu Plus. (Photo by Chris Caldwell)

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

Why cable, Internet and TV customer service sucks

Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.