Willoughby Towing Company

in Willoughby, OH

Willoughby Towing Articles

Towing reviews in Willoughby

A

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I was in a car accident on September 25th and my totalled car was towed to an impound lot where I released it to my insurance company. I found out a couple days later that my rental car was not being covered and neither were the charges that I was incurring while my car sat at the tow yard. I had about a 2 hour window to get my car moved from the tow yard to my house before I got charged for another day. I called
Willoughby Towing Company Provider Name Locked
around 5 pm and explained the situation. They were able to go right to the tow yard, pick up my car, and get it to my house all within a few hours.
Willoughby Towing Company Provider Name Locked
Jr. brought the car to my house. He was awesome. Very professional, friendly, and sincere. I even received an Angie's List discount. After an extremely stressful and frustrating day, dealing with this company was about the only thing that went right because it got done quickly and efficiently. Not to mention very cost friendly since I had to pay $255 the same day to have it released from the tow yard. I was so grateful that they were prompt, explained exactly what I needed to do to have my car released to them, and were willing to meet me back at my house to show them where to park the car. I would definitely recommend them to others and will use them in the future for any other
Willoughby Towing Company Provider Name Locked
needs.
- Katlin C.
F

Rating
Allstate called
Willoughby Towing Company Provider Name Locked
again and verified my coverage to them. Allstate has a contract with
Willoughby Towing Company Provider Name Locked
. The driver once again called me and said they now had verified 11 miles, but it was 16 miles, so I needed to give them my payment information for $25. I said this must be incorrect, since I had called them again, and they said I was indeed completely covered. He said I would have to take it up with his dispatch. So I called his office. The lady who answered the phone was incredibly rude. She informed me that if I didn't give her driver my payment information in 10 minutes, my truck would be put into impound and I would have to pay $35/day that it was there. I said I would make sure to have it to her driver in 10 minutes if I couldn't get Allstate to cover the other 5 miles for $25. She flipped out and said no, forget it, she was informing her driver to impound my truck and I would just have to deal with it in person on Monday morning, and she hung up on me. I tried calling the driver back twice and he didn't answer my call. I have now been informed by Allstate that I will probably have to get local police involved. Local police advised it was a civil matter and couldn't help. On Monday I contacted my Allstate insurance agent, and magically my truck showed up at the shop without additional charges.
- PHIL S.
A

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I'm a Courier in the
Willoughby Towing Company Provider Name Locked
, Paradise Area & I service Wells
Willoughby Towing Company Provider Name Locked
.. I broke down on Forest Ave about noon time &
Willoughby Towing Company Provider Name Locked
was showed up in 15 min or less, but the real Awesome thing about
Willoughby Towing Company Provider Name Locked
was he let me drop of my Wells
Willoughby Towing Company Provider Name Locked
Mail Bags on the way. Now how Cool is that .. BEST IN
Willoughby Towing Company Provider Name Locked
Willoughby Towing Company Provider Name Locked
PRICE
- Aaron S.
A

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I called the service to set up tow to the garage and spoke with
Willoughby Towing Company Provider Name Locked
. He told me to call him at 7:00 am on the day I wanted the tow. When I called,
Willoughby Towing Company Provider Name Locked
answer the phone and told me that he would be at my place with in an hour with a flatbed truck to pick up my car. If you have ever dealt with AAA roadside assistance, you can only imagine my amazement when
Willoughby Towing Company Provider Name Locked
showed up at my door before the hour was up, ready to take the car. He was efficient, professional, courteous, and, most important of all, on time.
From now on, whenever I need a tow and I don't have half a day to waste waiting for the service, I will be sure to call
Willoughby Towing Company Provider Name Locked
&
Willoughby Towing Company Provider Name Locked
's and ask for
Willoughby Towing Company Provider Name Locked
. Great service, very reasonably priced, and an amazingly good experience.
- Vicenc F.
F

Rating
Terrible. I have Toyota roadside assistance which is necessary as I have moved to Natchitoches and do not know anyone really well yet. When I got a flat tire tonight, I called Toyota, and they set up service for me with
Willoughby Towing Company Provider Name Locked
as they are the closet ones to Natchitoches after 5pm. I don't know how to change a flat tire, and, even if I did, I wouldn't be able to do so by myself as the tires on a Toyota Highlander are pretty heavy. So, I was told ETA would be about an hour and a half from the time I called which I understood. When the time went by and no one had showed up, I called the company. The dispatcher promptly and very rudely automatically blamed Toyota for giving them the wrong number. They hadn't even bothered to send anyone yet or try to call Toyota to see if they had the number wrong. Toyota was calling me with automated updates during this time, so I really find it had to believe that they gave the dispatcher the wrong number. More likely that the dispatcher wrote the number down incorrectly. I was told it would be another hour for the service technician to arrive. The technician called to see if I still wanted service, but it was getting dark. As a woman by myself, I really didn't want to wait yet another hour for him to arrive, but the technician refused for me to leave my car. He was incredibly rude, just like the dispatcher. No one wanted to take the blame for their mistake or wanted to do anything to try to make things easier (and, not to mention, safer) on my end. I heard a lot of "so, what do you want me to do about it? It's not my fault." Luckily, someone who came by took pity on me and took care of my tire. I certainly won't be using this company in the future and would not recommend them to anyone. Abysmal customer service!!
- Lauren A.
A

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The truck operator was quick careful and courteous.
It was obvious he takes pride in his work.
This was just a towed at on a flatbed truck but it was done very well

- David A.
A

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I want to thank
Willoughby Towing Company Provider Name Locked
for her GREAT Customer Service! My husband has been working with her on multiple occasions and wasn't able to get the invoice needed to get reimbursed from our insurance company. He had called multiple times and each time
Willoughby Towing Company Provider Name Locked
patiently worked with him and sent the invoice, well he never got it. I thought about it and realized he probably had given the wrong email address, I called and he did.
Willoughby Towing Company Provider Name Locked
was very understanding and kind. I cannot tell you how much I appreciate her kindness, so many times we (I am a manager) hear what was wrong and we don't hear what went well.
Thank you
Willoughby Towing Company Provider Name Locked
for your help!

- Diane P.

All Towing Company in Willoughby, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

28th Street Auto Repair & More

1716 East 28th St
Lorain

AAA

5700 BRECKSVILLE RD
Independence

AAMCO TRANSMISSIONS

7250 Center St
Mentor

All Care Automotive

1539 Pearl Road

Always Open Towing Service

PO BOX 1304
Mentor

Auto Remedy

2501 Manchester Rd
Akron

Bainbridge Body Shop LLC

9400 E Washington St
Chagrin Falls

Brunswick Auto Mart

3031 Center Rd
Brunswick

Chesterland Auto Body & Mechanical

8032 Mayfield Rd
Chesterland

Cleveland Moving Co.

Chagrin Falls

Concord Auto Repair Service

9862 Johnnycake Ridge Rd
Mentor

DANNY'S CUSTOM TOUCH

7920 CHARDON RD
Willoughby

Dave's Auto Care

37657 Vine St
Willoughby

DETROIT AUTO CLINIC LLC

8324 DETROIT AVE
Cleveland

DONATO'S TOWING

38334 N BEACHVIEW RD
Willoughby

Ecke's Service & Tire

1690 Columbus Rd
Cleveland

ERIE COAST CUSTOMS & COLLISION

33660 Royalton Rd.
Columbia Station

Firehawk Automotive

5700 Broadview Rd
Cleveland

GREAT LAKES AUTOMOTIVE CLINIC

5400 E LAKE RD
Sheffield Lake

GREG'S AUTOMOTIVE REPAIR

1040 ERIE RD
Eastlake

HEISLEY TIRE & BRAKE INC

5893 HEISLEY RD
Mentor

HEISLEY TOWING & RECOVERY INC

5893 HEISLEY RD
Mentor

HOLLIS AUTOMOTIVE, Inc.

2857 NOBLE RD
Cleveland

HOOK'S TOWING

4047 KIRTLAND RD
Willoughby

Interstate Towing & Transport Specialist

1191 Highland Rd E
Macedonia

Irace Automotive/Highland Towing

2265 W Market St
Akron

J Ross Express Inc

3160 E 79 St.
Cleveland

JOE'S AUTO

1619 Commerce Dr
Stow

KEN'S AUTO SERVICE

744 SOM CENTER RD
Cleveland

MCBRIDE'S AUTOMOTIVE REPAIR

6415 Prom Way Ave NW
North Canton

Medina Auto Mall

3205 Medina Rd
Medina

Montway Auto Transport

1400 E. Touhy Ave.

Move My Automobile

5573 Bryan Drive

Nick Mayer Lincoln

24400 Center Ridge Rd
Westlake

OLDE EIGHT AUTOMOTIVE

9805 OLDE 8 RD
Northfield

OSBURN TOWING

780 W. Waterloo Rd
Akron

Perfection Junk Car Removal

4803 Highland Dr
Willoughby

Preston Superstore

13600 W Center St
Burton

Price is Right Auto Sales

2095 East Ave
Akron

PRO AUTOMOTIVE INC.

24532 LORAIN RD
North Olmsted

Reliable Carriers Inc

41555 Koppernick Rd

Rich's Auto Body & Towing

1255 N. Main St.
Amherst

RMFA Auto & Towing

4527 Beidler Rd
Willoughey

RMFA Auto & Towing

15925 Van Aken Blvd Apt 2BE
Cleveland

RTS Svc

31520 Vine St
Eastlake

RUSH'S TOWING SVC

38493 N BEACHVIEW RD
Willoughby

SAMMET TOWING

1490 N RIDGE RD
Painesville

SOUTH EUCLID AUTO REPAIR

4185 GREENVALE
Cleveland

Spirit Atuo Services

25840 Miles Road

Steve's Sunoco

1550 W Market St
Akron

Tazmainian repair Inc.

5199 W Ash Rd
Independence

Tire & Wheel Brake Center

6590 Mayfield Rd
Cleveland

TODDS AUTOMOTIVE

4823 BROOKPARK RD
Cleveland

Tom's Auto Repair

5641 Pearl Rd
Cleveland

TPS Tire & Service Center

1640 Industrial Parkway
Brunswick

WORLD TRUCK

4970 Park Ave W
Seville

Yorktown Automotive Center Inc

6177 Pearl Rd
Cleveland

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