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trying to get some samples of grout that was very gradually falling out
so I could mail to
messsage, I do feel that he should have at least called me back. I had ...more /> no response from
part. I felt he just blew me off. I was not going to complain, but
since you asked again for my experience, I must give him F for
Responsiveness and F for Professionalism.
They were pleasant and friendly. There was no difference in the appearance of the carpets after the job was done and the carpet dried. The drying time was less than 24 hours. There were no stains on the carpet before they cleaned it. Areas of heavy foot travel (entrance to the rooms) were a little dirtier before cleaning than the rest of the carpet in the rooms. None of the carpets had soiling, and are all either beige, light gray or
I would not use this company again.
They also put a type of clear thin plastic under some furniture legs, which seems to have a bit of adhesive and were a little difficult to remove.
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