Westlake House Cleaners

in Westlake, OH

House Cleaning Reviews in Westlake

A

Rating
This company was AWESOME!! You want quality you need to hire them. I had a 3900 sq. ft home and it was left by the previous owners disgusting!! Everything in this house needed cleaned. I was afraid of the cost, but I will tell you
's team worked their butts off! I had a team of 5 people and they worked over 4 hours. The following is what they did:
1st flr = entryway, living
, eat-in kitchen, fireplace
,
sunroom, office, mudroom, half bath, staircase up
2nd flr = master bdrm, master bath, 3 standard bdrms, 2
standard full baths, common hall space, laundry room
lower = open living space, staircase down
Details to include but not limited to:
baseboards, door frames, window frames, window lock
ledges, window sills, ceiling fans, light fixtures, full
kitchen and bathroom cleaning, all floors, cobweb removal,
cabinetry wipe down and/or wipe out in kitchen / bathrooms
/ laundry room, appliance detailing (inside, outside, tops,
underneath), blinds, all patio doors inside and out tracking.
The end concluded with a walk through of worked performed. I checked for dirt, dust, cobwebs even spiders I saw earlier that morning , and found nothing but CLEAN!!! I have to add : my furniture was not in the state they had to supply the vacuum cleaner, paper towels and trash bags.
moved up my date from 8/1 to yesterday since I had a mix up in other services. I can go on and on about this company, but I know how important other people's comments were to me when I was looking for services. I had a great experience and I would hire them again!!
- Jason J.
A

Rating
It went great. They were ontime, polite, and professional. They packed and moved very quickly and took care with items I said were fragile. They moved some additional large items to the
for trash pickup. I would highly recommend their services.
- Karen S.

Westlake House Cleaning Articles

House Cleaning reviews in Westlake

A

Rating
Westlake Cleaning Services Provider Name Locked
is fantastic! Very quick and professional response. Great personality, very warm and outgoing. Available for a consultation immediately. Returned calls immediately. She gave me a consultation and was at my home cleaning the next day! Very thorough work. She even rearranged my living room furniture and mobile kitchen island to open up the space in my small apartment and it looked fantastic! I'm leaving it this way. Bathrooms spotless! Expertly folded a load of clean laundry that had been sitting on my couch for days! I'm embarrassed to admit I had a gunky/hair clogged shower drain that I kept putting off cleaning. She cleaned it!! I hired
Westlake Cleaning Services Provider Name Locked
for biweekly cleanings and I am so relieved that I have the right professional to help me maintain my home so that I don't have to worry about it. I highly recommend her!
- Michelle G.
B

Rating
Westlake Cleaning Services Provider Name Locked
was able to schedule my cleaning for a Saturday which I greatly appreciated. A young man and woman arrived on schedule and began to work immediately and non-stop. Bathrooms were spotless. Most of the other work performed was OK but some things that I had hoped to be done were not because my 2 hours didn't allow. I would have liked for them to stay longer to finish up vacuuming the upholstered furniture but they had been dropped off and their ride arrived right around the 2 hour
Westlake Cleaning Services Provider Name Locked
.
- BARBARA S.
A

Rating
Each time
Westlake Cleaning Services Provider Name Locked
and her team comes I am amazed out how good a job that they do. These ladies are commandos, in and out of the house in an hour and adapting to my difficult schedule. She adjusted our scheduled cleaning to get completed before my grandson's nap time. They are punctual and waste no time when they are here. Having
Westlake Cleaning Services Provider Name Locked
and her team come every 4 weeks has relieved me of the guilt that I feel when I don't have the time or inclination to clean my house myself. I am just sorry I waited so long to do this. This is better than therapy.
- BARBARA S.
C

Rating
very quick phone call - 15 seconds maybe? she says she's booked and not taking on any new clients.
I would prefer not to have had to grade her (above) because I didn't use or really even speak with her Gave her a c only because it is a middle of the road grade... Didn't feel right giving her any grade at all, really!
Also, the only reason I won't use her in the future is that I will hopefully find someone else soon and stick with them for a long time!
- Ingrid A.
B

Rating
We were looking forward to this group after a positive impression from Angie's list reviewers and from our initial appointment for a price quote.
On the day of the scheduled cleaning --I was told the approx time is 11, but will vary based on their previous appointment. They came approx 1.5 hrs later.
Apparently they use the owners vacuum for cleaning the carpet, need one roll of paper towel per bathroom and garbage bags. This is something she forgot to mention during our initial appointment otherwise I would have let them know right away that our vacuum has not been used for months and not sure if in working order!
At the day of cleaning,half way through their job when they asked for vacuum I was taken by surprise.No big deal, I got ours out only to discover that its not in working shape. Our previous cleaners brought their own vacuum and so we didnt have a need to use ours!
I didnt get upset, but to my surprise she kept saying that its hard for her to believe that she didnt mention this in our first meeting! Implying that its me who forgot or didnt hear!!
I thought that was very unprofessional.
At the end she asked for $160 while the original quoted and agreed price was $130. They were in the house for approx 3 hrs. Again,it took me by surprise , since if anything the price should have been lower than quoted since they were not able to clean the carpets--they used their stick vaccums for the rugs.
Other cleaning jobs (kitchen and bathrooms) were good quality , except they seemed to have forgotten the sliding patio glass door (smudges on the inside surface were still there). Overall the cleaning that they did was good
But theprofessionalism was lacking, atleast in the experience I had and didnt go well.
- GEORGE T.
A

Rating
My first experience was the phone call to make the appointment. The women who booked my call was personable and g to work with me as I checked my calendar multiple time. I was planning a graduation party and wanted to make sure of my availability. My appointment was set and the professional cleaners arrived. They were very personable from the time they arrived, understanding what I needed and making sure we were able to accomplish all that I needed done. If I do this again I will certainly request the same cleaners.
- Marylou H.
A

Rating
I agree with the other reports.
Westlake Cleaning Services Provider Name Locked
is extremely professional, and very thorough. Maybe a little pricey, but like most services ... you get what you pay for. My previous cleaning service was average, at best.
Westlake Cleaning Services Provider Name Locked
's first impression was excellent. Her team did a great job and cleaned like I would clean myself if I had the time. Barring any problems, I plan to use her service regularly for the foreseeable future.
- Michael P.
C

Rating
Kept service for over a year. Great price but they do a okay job. Things are clean but not spotless. Crumbs on the kitchen floor are missed. Frequently a task is forgotten (vacuuming stairs - or - cleaning a sink - or mopping the kitchen floor). At times they will not come - and not call before or after to warn us or explain why.
- SUMIT P.
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