Westlake Appliance Sales Companies

in Westlake, OH

Sample Reviews

A

Rating
Called
on a Friday and scheduled an appointment for the following Monday.
quickly diagnosed the problem and determined that he had some of the required parts on his truck. Located the missing part, left to retrieve it, returned and completed the repair.
- TOM M.
A

Rating
Very punctual. 2 very nice delivery men took out the old
washing machine from our basement and installed the new one for us. They also removed our old GE dishwasher and a serviceman came with them and he installed and hooked up the new one. Apparently there was no electrical box, just taped wires on the old installation. He corrected that for us. I was very impressed starting with the sales staff in the store. She was very well informed on all the appliances. The delivery men were very polite and quick and the installer was very knowledgeable. We were delighted with everything.
- Anne M.

Appliance Sales reviews in Westlake

A

Rating
We return to
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each time we need something electronic because they are honest, have great prices and have never disappointed us in their service. Back in 1996,. when we first moved into our home, we were going to have the family for the holidays. The week before Thanksgiving our TV died. I had already done some research since I knew it was on its last leg, called
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and they confirmed they had the model I wanted in stock. I ran over, purchased the TV and then waited for it to come up from the warehouse. And I waited and waited. When I inquired as to why it was taking so long, they apologized and said that actually the model I wanted was NOT in stock, so to rectify their error, they upgraded my TV to one about $200 more expensive at no charge to me. That was the first of many, many purchases from
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and I've told my friends and family to use them too. Their media room installation is stellar and we could not be happier. The dishwasher is amazing and the deal we got even surpassed what Consumer Reports said it should cost.
I highly recommend this family owned business!
- Debra Z.
F

Rating
Several contacts made. Total of 5 appointments. 2 appointments were no shows on part of technician. Of the 3 appointments that were kept each diagnosed a different cause for the problem. Each had to order a part. Couldn't do repair on initial visit. After over a month of back and forth I still have a dishwasher that leaks. I would never purchase an extended warranty from Lowes again. I have called a repair company that got an A on Angie's List. I will have to pay out of pocket, but I expect to have a functioning dishwasher again.
- Dianne V.
A

Rating
When our 12 year old fridge stopped cooling, even though the freezer worked, we thought we'd have to buy a new unit. In shopping around for a new one,
Westlake Discount Appliances Provider Name Locked
at
Westlake Discount Appliances Provider Name Locked
Appliance suggested that the fridge might be able to effecitvely repaired for much less. With two children in college, we were happy to put off the big purchase until later. Repairman
Westlake Discount Appliances Provider Name Locked
came out the next business day, found that the freezer had frosted over, checked the defrost timer, and said that it could be one of three parts having to do with the defroster but he needed to order to parts and the unit would have to be defrosted before he could work on it.
Westlake Discount Appliances Provider Name Locked
called one day later to let me know the parts were in and we set up an appointment.
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came out, figured out it was the thermostat and fixed it quickly.
- Nancy W.
A

Rating
.iinstaller removed old water heater and before installing new water heater found a
Westlake Discount Appliances Provider Name Locked
.installer returned damaged water heater to store fror a replacement which was installed to my satisfaction.
- raleigh P.
C

Rating
He did not offer to clean the vent of vacuum to lint from the vent or dryer. The cost to replace the vent tube with the elbows would be $85.00. He could not do it until the following Tuesday. When we mentioned reporting the service call to Angie's List, he then said the service charge would be deducted from the $85.00 labor charge. Somehow the total estimate wound up well about $150. For that amount of money I said that I would fix it myself, which I did in less than a half hour.

- James W.
A

Rating
i had never been in
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and the first time experience was very good. I went on a saturday and wonderful fresh cooked food was being served. my salesperson was
Westlake Discount Appliances Provider Name Locked
and he did a great job of listening to what i wanted for a washing machine and then took me to the two choices that he thought suited my needs the best. one machine was a GE, which is what i had previously bought from Nebraska Furniture and it broke 6 years later, no repair could fix it. the second machine, a speed queen, really impressed me and that is what i bought.
Westlake Discount Appliances Provider Name Locked
was knowledgeable, personable and professional and made the experience extra special. no pressure was used on me and he had tons of patience. i also talked to
Westlake Discount Appliances Provider Name Locked
in the delivery dept., and
Westlake Discount Appliances Provider Name Locked
and rich delivered the washer on time with no problems. all 3 were pleasant, considerate and professional. one month later, i had a minor problem with the washer leaving soap scum around the top of the tub and called the service dept. i did not get the names of the woman who made my appointment or the man that i spoke with on the day of service, but both were extremely helpful and returned my phone calls in a very timely manner. the service man who came to my house,
Westlake Discount Appliances Provider Name Locked
, was the most patient of all, because i was having a very bad day and he still remained very pleasant to me and solved the problem.
From the friendly atmosphere of the showroom, the ease of the delivery, the caring of the service dept......no complaints what so ever.....only thumbs up. oh yes, the price of the machine was the best too and i compared it to everyone else who sells speed queen in greater k.c. and even some small outskirting towns. but again, i really have to thank
Westlake Discount Appliances Provider Name Locked
who did the best job ever as a salesperson with such knowledge and ease. i will be back to buy more appliances
- Maria A.
F

Rating
My refrigerator went on the blink on Aug 12, 2014. It was under warranty so I called the company first. They gave me Seilers name and told me to call them. I did this at 8:30 am. They told me they hadn't heard from the manufacturer yet to call back. I called the manufacturer and told them what Seilers told me. The lady conferenced call to Seilers and told them what needed to be done. fter the conference call, I waited for 4 hours and called them to see when they were coming up to fix the refrigerator. The
Westlake Discount Appliances Provider Name Locked
that answered the phone said they would be up to take care of the problem that afternoon. They never showed. I called the next 3 days and would always get the same answer but they would never show. I even called and asked them if they knew how to get to my place....which is less than a mile from their store. Once again, they said they would be right up. It has now been 12 days since the first call and they still have not called or come to fix the refrigerator. I finally had to get someone else to fix it.
- GAYLE L.
F

Rating
We purchased $3000.00 in kitchen appliances from our Waxhaw NC
Westlake Discount Appliances Provider Name Locked
. The worst experience ever!! Will never do this again especially after dealing with store manager
Westlake Discount Appliances Provider Name Locked
. First installers they sent quit job when they arrived at our house to find
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only had delivered one appliance and not the other 2. Mr
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cursed
Westlake Discount Appliances Provider Name Locked
and said they do this all the GD time, said he quit. He would never install for
Westlake Discount Appliances Provider Name Locked
again. Threw his clipboard in truck and left our home. Second installers sent installed dishwasher and microwave but could not figure out how to remove our old
Westlake Discount Appliances Provider Name Locked
that
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had originally installed. He asked my husband to sign a release form that released him from any damages to
Westlake Discount Appliances Provider Name Locked
or our hardwood floors if he had to "rip" it out. My husband would not sign consent so he left. He said that he installed stoves for years and could not get this one out. Manager
Westlake Discount Appliances Provider Name Locked
told me that all customers have to sign release before installers will begin work. Please tell me why installer installed dishwasher and microwave without signed consent. He only wanted a signature when he could not get
Westlake Discount Appliances Provider Name Locked
out. I had
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Mechanical out Saturday night and
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was removed in 30 minutes! The owners manual clearly showed the 4 anti tip screws had to be loosened from my counter tops underneath the glass top.
Westlake Discount Appliances Provider Name Locked
, store manager told me that
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would have never install the anti tip screws previously because
Westlake Discount Appliances Provider Name Locked
is not allowed to screw in anything into counters or cabinets...however the
Westlake Discount Appliances Provider Name Locked
installer tonight that installed microwave and dishwasher drilled holes and attached the microwave and dishwasher to BOTH of my cabinets and underside of my countertops?? Store manager was angered that he had to call me at home after his shift had ended. I had him on speaker phone while another
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employee from a different store listened to him speak with me. She has worked for
Westlake Discount Appliances Provider Name Locked
for over 16 years was appalled as to how he spoke to me. He even stated he would call the
Westlake Discount Appliances Provider Name Locked
CPU Sunday morning so my complaint would not matter! I told him I was promised a $300 rebate but later found out it was in
Westlake Discount Appliances Provider Name Locked
gift cards and I would like to exchange them out for the cash because I do not intend to go back to
Westlake Discount Appliances Provider Name Locked
and that I could use that to money to pay for
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Mechanicals services because he had declined to take care of that bill for us. He said he could not do that.
Westlake Discount Appliances Provider Name Locked
employee from Mooresville location who was listening to our call said it
Westlake Discount Appliances Provider Name Locked
policy and that it is the managers discretion to cash out gift cards and that he certainly could have done that for us.
Westlake Discount Appliances Provider Name Locked
from Waxhaw stated that he went above his call of duty to get me and my husband a Saturday install and that since the original installers arrived and quit he had to pay a $200 emergency service fee to have second installers come to complete job. After all of this I still was left with old range not removed and a $2000 range sitting on my front porch and
Westlake Discount Appliances Provider Name Locked
telling me I would have to wait until Monday for
Westlake Discount Appliances Provider Name Locked
to try to see what he could do. And that since I wasn't charged for an install he did not have to complete it.
Westlake Discount Appliances Provider Name Locked
who sold me the appliances at
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said since it was a plug in unit there was NOT an installation charge. I would only have to pay for a new power cord. UNBELIEVABLE! And
Westlake Discount Appliances Provider Name Locked
was angry because I cursed his store manager because she told me that she could not reach him after hours! I own and run a multi million dollar business and my staff can reach me 24-7. After calling
Westlake Discount Appliances Provider Name Locked
(shift manager) back three times Sat night each time she said she could not reach
Westlake Discount Appliances Provider Name Locked
she finally miraculously reached him! WOULD ANYONE IN THEIR RIGHT MIND NOT BE ANGRY AT THIS POINT???? I have documented this entire process that began last Sunday until today along with pictures every step of the way. I would hope this would be of some concern to
Westlake Discount Appliances Provider Name Locked
Corporate of how these store managers think they can sweep what they would call a problem customer under the rug.
I have emailed this complaint over to you all via email and also through the contact portion of your website and Instagram and Twitter. This will also be forwarded to the BBB Monday morning as well as Angie's List. My friend who has worked for another
Westlake Discount Appliances Provider Name Locked
location for over 16 years urged me to call
Westlake Discount Appliances Provider Name Locked
CPU Monday morning regardless of what
Westlake Discount Appliances Provider Name Locked
said. That she could not believe how she heard him speak to me over speaker phone Saturday night. I paid the gentlemen to install my
Westlake Discount Appliances Provider Name Locked
for me Saturday night. How embarrassing for them to hear the store manager speaking to me the way he did. And to think we had an estimate for
Westlake Discount Appliances Provider Name Locked
to do all of our flooring in our mountain house? Also all week last week
Westlake Discount Appliances Provider Name Locked
called two times tying to deliver appliances to my home on Wednesday for install. I kept telling delivery services that
Westlake Discount Appliances Provider Name Locked
had changed my installation from Thursday to Saturday. Well that was all a surprise to them because they were never told. Lots of miss communication going on at this
Westlake Discount Appliances Provider Name Locked
.
- janna B.
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All Discount Appliances in Westlake, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Affordable Appliance Service

16226 Arcade Ave
Cleveland, OH

All Construction & Remodeling

11029 Briggs Rd
Cleveland, OH

B & B Appliance

6800 Pearl Rd
Cleveland, OH

B & B Appliance Co

24470 Lakeland Blvd
Euclid, OH

BEST BUY/GEEK SQUAD

1417 GOLDEN GATE BLVD
Cleveland, OH

BILL LINDSEY'S SWEEPER MART

1016 STATE AVE NE
Massillon, OH

BLOOM BROTHERS SUPPLY

7941 MAYFIELD RD
Chesterland, OH

BREIT'S KITCHENS & BATHS INC

5218 DETROIT AVE
Cleveland, OH

CABINET-S-TOP INC

1977 MEDINA RD
Medina, OH

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

CALIBER CONSTRUCTION INC

Strongsville, OH

CANDY'S CORNER

3578 FULTON RD
Cleveland, OH

Cerha Kitchen & Bath

8541 East Washington Street
Chagrin Falls, OH

Costco Warehouse

16690 Royalton Rd
Strongsville, OH

DEPENDABLE MAYTAG

3078 Cauldron Ct
Brunswick, OH

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

DON SCOTT'S APPLIANCE SERVICE

6364 PEARL RD
Cleveland, OH

DrinkFromTheRock.com

7181 Eagles Perch Dr
Jacksonville, FL

EBEL'S INSTALLATIONS

1410 HIGHLAND RD
Macedonia, OH

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