Westlake Appliance Sales Companies

in Westlake, OH

Sample Reviews

F

Rating
I called to schedule a refrigarator repair and was given a 5 hour window the next day. The service tech never showed up and when I called to check, they said he called in earlier and was not working today. However, no one bothered to call me after I sat home waiting for 5 hours.
- Elizabeth M.
F

Rating
Overall the company should not be in business any more. It took three service tries and over two months to get our washing machine fixed. The repairman came the first time and left without testing his repair. He gave us a cell number to call him direct if we should have any problems. We tested the machine with in 5 minutes of him leaving at it still leaked badly. We tried to call his cell but he wouldn’t pick up. Several weeks later they finally sent over another repairman but a part had to be ordered. He said it would be in next week and that he would be back next week to install. Four weeks later and after numerous calls to the office that
to no resolution and the part finally arrived with the repairman. The employees at the main office haven’t rec’d any training on customer care and are very abrupt when challenged. By far the worst customer support I have ever worked with.
- Steve B.

Westlake Appliance Sales Articles

Appliance Sales reviews in Westlake

D

Rating
I reached out to
Westlake Discount Appliances Provider Name Locked
's to comment, have not had a response. Most disappointed both in Kitchen Aid for their lousy dishwasher, as in
Westlake Discount Appliances Provider Name Locked
's for selling me not just a substandard product, but then a useless extended warranty which from my point of view they have not honored.
(To fill in the blanks, the appliance cost $700, the extended warranty was another $200 or $300 - I honestly feel like it was a waste of money)
- Audrey C.
A

Rating
Called the evening of Sunday, Sept 14 after seeing a posting on craigslist for a used oven. I left a message assuming no one was doing business on Sunday and had call returned immediately. Once we began discussing models and styles available,
Westlake Discount Appliances Provider Name Locked
recommended another unit that was much closer to what I was really looking for. Price for the new unit plus deliver, install and haul away was fair. Unit that was delivered was clean.
Delivered the very next day at 6:30PM so I didn't have to miss
Westlake Discount Appliances Provider Name Locked
. Installed and texted the unit and even helped sweep up glass from the old broken unit.
They guaranteed 30 days of free labor and parts and a full six months of free labor warranty with no fees to perform service. So far, I do not think that will be necessary but will update if necessary.
I would recommend to a friend.
- Kristin J.
A

Rating
I needed to replace a gas downdraft cooktop.
Westlake Discount Appliances Provider Name Locked
recommended really the only option (Jenn-Air) and got me all the paperwork and installation specs I needed, and quoted me a few different options if I wanted to go with a telescoping downdraft or install an overhead draft.
Their price was the same one quoted by B&B, but they had the unit installed in the showroom so it was much nicer to be able to see and touch what I was buying.
Westlake Discount Appliances Provider Name Locked
recommends
Westlake Discount Appliances Provider Name Locked
's Installations for installs. They came out and checked the installation site for free before I purchased the unit, so I had no worries about fit or other problems. (
Westlake Discount Appliances Provider Name Locked
's also gave me great information on site that helped me make my choice--
Westlake Discount Appliances Provider Name Locked
's and
Westlake Discount Appliances Provider Name Locked
work well together). Jenn-Air also offers an extra year of warranty if you use a certified installer.
There was a small glitch with a rebate. When I was purchasing the unit over the phone,
Westlake Discount Appliances Provider Name Locked
mentioned that Jenn-Air had a $100 rebate starting in a few days that I qualified for. I didn't see the rebate online so that was a nice surprise. It turned out that she had read the promotion wrong (the $100 was for a cooktop and another appliance purchased together). She offered to refund me $50 directly from
Westlake Discount Appliances Provider Name Locked
, which seemed like a fair compromise. The rebate was not part of my purchase decision and wasn't mentioned until we were already finalizing the transaction, so I really think this was an honest mistake.
- Stephen S.
A

Rating
Our tenants called about the gas oven suddenly not working; this company responded very quickly to our call for assistance in resolving the problem. Based on our description of the appliance and symptoms, they were able to determine that the igniter was not functioning. Within just a couple of days, they were able to obtain the required part and get over to the house to complete the repair. Our tenants were happy--We were happy.
- Jerry B.
D

Rating
In my opinion,
Westlake Discount Appliances Provider Name Locked
, VP of
Westlake Discount Appliances Provider Name Locked
, used deceptive business practices in that he failed to offer extended warranties on my appliances at the time of purchase and he avoided my calls and emails when I tried to purchase warranties. He told me via email that I had up to one year to purchase warranties. After I told him I actually wanted to purchase warranties, months went by with him avoiding my calls and emails. I wrote a complaint to Thermador for their assistance, and he changed his story when they contacted him by saying extended warranties must be purchased within 6 months of the date of purchase. I paid for the appliances in Feb of 2013 because naturally they must be purchased in advance of moving into a newly constructed house. Appliance repair is very expensive and I have been left holding the bag with no recourse. I recommend that anyone interested in purchasing extended warranties purchase them in conjunction with the appliances or he will refuse to sell them to you.
- Jackie W.
C

Rating
After purchasing a
Westlake Discount Appliances Provider Name Locked
here It was agreed that it would be delivered on Thurs. the 11th. I had to call them on Wednesday to be sure the
Westlake Discount Appliances Provider Name Locked
came in & we were still on track. Owner ( I guess) tiold me I would be their 1st stop on Thurs. I told him I had to leave my home at 10 to get to work. He told me fine. At 9:15 I hadn't heard from anyone so I called the office. I was told that the delivery men hadn't left the office but would be leaving in 30 mins or so. I said fine. At 10:00 they showed up. I answered the door & said hi. A man just walked past me into the house & didn't say a word. I was shocked. He walked into the foyer turned around looked at me & said "
Westlake Discount Appliances Provider Name Locked
". That's all. I said yes & showed him to the kitchen. They went on about their business, put the
Westlake Discount Appliances Provider Name Locked
in & left. I went to work. When I came home later that day I noticed two grease stains on my carpet, which by the way, had been cleaned the week before. I called the business, spoke to a
Westlake Discount Appliances Provider Name Locked
. She laughed. First telling me that the delivery guy.....oh that's just him. Then, through the
Westlake Discount Appliances Provider Name Locked
, she said im sorry. I told her I didnt think she was. I hung up, furious. Horrible people. Unbelievable.
- Lia V A.
A

Rating
Overall, a very good experience. The salespeople were knowledgeable, friendly and responsive. Pricing was fair. Delivery time was delayed a couple of days, but the installation team did an excellent and efficient job. One area for improvement: although knowledgeable about the products themselves, the salesperson did not ask us enough questions at the time of purchase to make sure we had the product we needed. Consequently, we lost some time in getting what we needed. However, we're happy with the results.
- Kenneth S.
A

Rating
Our refrigerator stopped cooling and we found
Westlake Discount Appliances Provider Name Locked
. They sent their tech,
Westlake Discount Appliances Provider Name Locked
, over very quickly and he diagnosed the problem immediately. He had to order the part but he showed us a quick temporary fix to keep us from losing our food until he could come back with the part. He came back the next day and it has been running perfectly ever since. Then the oven in our gas
Westlake Discount Appliances Provider Name Locked
decided to not heat up any longer so we called again and they sent the same great tech,
Westlake Discount Appliances Provider Name Locked
, and he again easily diagnosed the problem and he quickly ordered a new part and installed it. My oven is working again just like new! It is very hard nowadays to find a company who does what they say and not just put out a bunch of nice sounding words of advertising.
Westlake Discount Appliances Provider Name Locked
is great! It is like having a friend to call when you need help around the house. AND their rates are fair and reasonable!
- Carla G.
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All Discount Appliances in Westlake, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Affordable Appliance Service

16226 Arcade Ave
Cleveland, OH

All Construction & Remodeling

11029 Briggs Rd
Cleveland, OH

B & B Appliance

6800 Pearl Rd
Cleveland, OH

B & B Appliance Co

24470 Lakeland Blvd
Euclid, OH

BEST BUY/GEEK SQUAD

1417 GOLDEN GATE BLVD
Cleveland, OH

BILL LINDSEY'S SWEEPER MART

1016 STATE AVE NE
Massillon, OH

BLOOM BROTHERS SUPPLY

7941 MAYFIELD RD
Chesterland, OH

BREIT'S KITCHENS & BATHS INC

5218 DETROIT AVE
Cleveland, OH

CABINET-S-TOP INC

1977 MEDINA RD
Medina, OH

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

CALIBER CONSTRUCTION INC

Strongsville, OH

CANDY'S CORNER

3578 FULTON RD
Cleveland, OH

Cerha Kitchen & Bath

8541 East Washington Street
Chagrin Falls, OH

Costco Warehouse

16690 Royalton Rd
Strongsville, OH

DEPENDABLE MAYTAG

3078 Cauldron Ct
Brunswick, OH

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

DON SCOTT'S APPLIANCE SERVICE

6364 PEARL RD
Cleveland, OH

DrinkFromTheRock.com

7181 Eagles Perch Dr
Jacksonville, FL

EBEL'S INSTALLATIONS

1410 HIGHLAND RD
Macedonia, OH

Handyman Home Services

1212 Orchardview Rd
Cleveland, OH

Hartville Hardware

1315 Edison St NW
Hartville, OH

HOME DEPOT

26241 BROOKPARK RD
North Olmsted, OH

Imperial Home Center, Inc.

16000 Madison Ave
Lakewood, OH

Interstate Kitchen Supply

3800 Brookpark Rd
Cleveland, OH

J & J APPLIANCE

760 N ROCKY RIVER DR
Berea, OH

J & L TV SALES & SERVICE

3803 W 117TH ST
Cleveland, OH

KADER'S APPLIANCE & MOWER

5441 STATE RD
Cleveland, OH

Litt's Plumbing Kitchen and Bath Gallery

6510 Pearl Rd
Cleveland, OH

Lorain Furniture and Appliance

4617 Lorain ave.
Cleveland, OH

LOWE'S

1065 WILLIAMS RESERVE BLVD
Wadsworth, OH

Lowe's - Mooresville

509 River Hwy
Mooresville, NC

Lowe's Home Improvement

7327 N Cliff Ave
Brooklyn, OH

Marty's Appliance Services & Sales

3978 W. 162
Cleveland, OH

MAYTAG CORP

HILLIARD RD
Westlake, OH

NORTH CANTON TV & APPLIANCE

414 S MAIN ST
North Canton, OH

R Hammond Construction

1600 Middle Ave
Elyria, OH

Ready Set Redesign

908 Mission Hills Ln
Columbus, OH

Sears

5000 Great Northern Mall
North Olmsted, OH

Snow Brothers Appliance Co

5528 Mayfield Rd
Cleveland, OH

SOMRAK KITCHENS

26201 Richmond Rd Ste 5
Bedford, OH

State Sharpening Inc

10155 Broadview Rd
Broadview Heights, OH

Stewart's TV and Appliance

468 Cleveland St
Elyria, OH

Strongsville Heating & Air Conditioning Inc

12650 Prospect Rd
Strongsville, OH

TCB Appliances & More

610 E. State St
Barberton, OH

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