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Westerville Window Replacement Articles
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Westerville Window Installers Reviews
When I called the first time on Thurs.
I heard from
I told him I didn't know.
He said to look outside. Was it white outside and inside?
I told him it was white outside and wood inside.
He said, "No, it's white inside and outside."
I was a little baffled because I was looking at my window and he was not, but I said "Okay."
He then told me he would call me back with an estimate.
That was the entire conversation and my first
He called me again on Mon.
I truly don't remember the amount he quoted me because I was too busy thinking the following:
Is this guy really giving me a quote on a window based on my own measurements and a conversation I had with his receptionist? and
What is he talking about a sash? I have broken glass not a broken sash. I don't even know if I need glass replaced or the whole CUSTOM window replaced.
How can this guy possibly be giving me a price right now?
I politely explained to him that I wasn't sure he understood my problem as well as the fact that I was uncomfortable with him ordering anything based on my measurements of a curved window.
"What do you mean a curved window?" he asked.
"I mean it's curved, arched on top."
"Does it open?" he asked - Information I had already provided.
"No. It is a custom designed, arched, double paned window. The outside pane is broken and needs to be repaired or replaced."
His response was "Well, if you want me to come look at it and measure it, it will cost you $65 and I can't come until the weather gets warmer. Or you can e-mail me a picture so I can see what you're talking about."
I chose option B. He gave me his e-mail address (which sounded more like a personal e-mail than a business one) and I e-mailed him 3 pictures. Two pictures of the window from different
After sending the pictures I got on here to check A&D's rating - It's an A., though the listing for Perma View is rated lower (not sure why there are 2 different names for this company, same address, phone number & contact person - not
I immediately chose another company from this site which I had planned to do anyway, after getting an estimate. I called the other company on
I finally heard back from
"No." was my response.
"I'm calling about your window." Once again no introduction of himself or his company. "Does that window open?"
"Well, I think I can come look at it next week."
I have no idea if this is a good company. It has some very good reviews, but 1 gruff and unresponsive employee is all it takes to drive a customer away.
the room, they also searched my property and ground down my other stumps - FOR FREE! As if that wasn't enough, they then hauled my 1000 pound hot tub around from my side yard, to my back yard and installed it in the room AMAZING!
Kitchen Cabinet Fabrication:
Front Door Replacement:
We decided to go with after a couple of other quotes were higher, one had one less window and was still $100. higher.
The install was done quickly and professional with out any mess.
I recommend them a friend right after our job...they had the same results.
spending that money elsewhere. But now that we have them, I'm so happy with the choice we made. The windows look lovely; they match our current wood beautifully. And while we expected our energy bills to drop, based on their explanation, we were amazed at the reduced rate. Our electric bill has dropped significantly! And the same goes for our gas bill. We were really surprised since we have only replaced half the windows at this point, but we will replace the others within the next year.
One additional unexpected benefit is noise reduction. This was such a pleasant surprise! We live on a street that is fairly busy during certain times of the day and the decreased noise is noticeable.
Finally, I must say that the service provided thus far is top-notch. Not only were the windows replaced in the time specified, but a service call to replace screens was completed promptly.
We will have them back next year to do the back of the house.
I would highly recommend
The job looks good. I was concerned with the roof, as I'm 67 years old. The previous roof had been on for many years.
I thought it was time to change. Because of my age, I was most impressed and appreciative of the clean up they did after they were finished."
The installation crew was just as awesome as the salesman and the factory rep! The 30 day follow up inspection was great also!
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