Westerville Window Installers

in Westerville, OH

Window Replacement Reviews in Westerville

C

Rating
It seems like they missed on many of the finishing touches. Also, we've had two windows where the seals have broken and it was a major effort to get them corrected. We now have a third window with a leak and I'm waiting to hear back from he contact person.
- Christine G.
A

Rating
They quoted the
5500, which at that time was my first choice. I found another window I liked better or as well at about $1000 less. I found them to be VERY professional and was ready to sign a contract with them until I saw the other window. I would have been very comfortable with their doing the work.
- Richard L.

Westerville Window Replacement Articles

Window Replacement reviews in Westerville

F

Rating
Overall, I am totally dissatisfied with Champion. This is the second time that we used them, as we had them replace all of our windows in the house and they did a great job. But more importantly their service has been top notch. But not this time. It took them a long time to get the windows installed to start with. (By the way, the windows are really nice, and they did a great job installing them.) During the installation they found out that the screen door to the sliding glass door was not sized right, so they had to reorder it. That is fine, I have no issues with that. However, here we are 6 MONTHS LATER and still no screen door. We have called them numerous times and are told each time, "We have been working with the factory and it will be on the next truck". This past week we were told that it finally arrived and they would be out this Saturday to install it. Finally.... But no, here it is an hour late and no word from them. And when I tried to call of course they are not open today. I am fed up and my next step is to go to the BBB and file a complaint and go down there and ask for my money back. To be fair they have great products, but their service is absolutely terrible and since that is why we went back to them, I WILL NEVER EVER USE THEM AGAIN AND WILL TELL EVERYONE I KNOW NOT TO USE THEM. <br abp="1289">

- Mark M.
D

Rating
I had a cracked window pane , at that time i called to have them come out to repair the window and check all windows for cold air leakage and possible weather stripping replacement. He returned to replace the window and said they he did not have weather stripping to fit on his truck , it would need to be ordered . He returned again the first part of April after I called and complained I had not heard from the company, he came out the first week in April and installed weather stripping in one window and said they didnt order the correct weather stripping for the door's, and again started to chek windows and told me i should have new springs and weather stripping installed in most of my windows, as they are not squared and the springs have since been upgraded and changed , but my spings are not under warranty any longer , my windows were installed 3 months prior to he change of warranty and he would email me a quote that Thursday , it has been 2 weeks and once again , no proposal , no contact , nothing . I would not use this company for warranty work , repairs or new windows. I will be contacting another company for he repairs.
- Joni S.
C

Rating
The installers did a pretty good job, and the windows seem to be doing their job. They are better than what we had. After doing more research since having the front of our house done, we will be going through a different company for the back side. Way too pricey!!!! Shame on us for not doing our homework better before spending 5300.00 on 4 windows. They are pretty aggressive with their sales pitches and they hound you for years after to come back and do more work for you!!!
- Fred H.
A

Rating
The service person,
Westerville Window Installers Provider Name Locked
, arrived a bit early ( I liked that) and got right to work on removing my old windows, He was efficient, courteous, professional, and was finished in good time.
Westerville Window Installers Provider Name Locked
had pointed out that we had yet another window with a broken seal and suggested that we may want to have it replaced also. His integrity was above board. There was not any mess afterwards, and my kitchen windows look great! Thank You Glass Guru!!
- Vic F.
A

Rating
The glass in our window spontaneously shattered. I called
Westerville Window Installers Provider Name Locked
on
Westerville Window Installers Provider Name Locked
. 30 and our technician came out promptly on
Westerville Window Installers Provider Name Locked
. 31 - New Year's Eve - to take a look. He measured the window and traced a pattern for the arch at the top. He was polite and friendly as was the person who initially took my call over the phone. I hired him on the spot. It took some time for my glass to come in because of the custom design of the window and a little longer once the glass arrived thanks to our friend -the polar vortex. The installation took place on Feb. 3. It took about an hour. Once again, he was polite and friendly and cleaned everything up before he left. I was very pleased with our technician and our service. I would absolutely use
Westerville Window Installers Provider Name Locked
again.
- GRETCHEN & JEFFREY G.
A

Rating
They responded quickly to my email. We talked on the phone. They set a date, came out on time, made the estimate. We agreed on an installation date. Again, they called to confirm and came out on time. The installation was perfect; not a scratch to show they were even here. I will call them again.
- DAVID C.
D

Rating
A double paned, custom built
Westerville Window Installers Provider Name Locked
window in our living room just kind of exploded one evening around 11 pm. Luckily only the outside pane of the double paned window broke so we did not
Westerville Window Installers Provider Name Locked
this to be an emergency repair. I found A&D by searching
Westerville Window Installers Provider Name Locked
window repair. I guess it is the same as Perma-View, so be sure to check both sets of reviews. My review is in reference to a guy named
Westerville Window Installers Provider Name Locked
.
When I called the first time on Thurs.
Westerville Window Installers Provider Name Locked
. 26th, i was told
Westerville Window Installers Provider Name Locked
was not in the office. I spoke to someone who asked for all the details about my window as well as a measurement. I gave a rough measurement. The window is arched on top and I have no idea how to measure that - I just assumed a professional would do that. She also asked me for the
Westerville Window Installers Provider Name Locked
window code printed on the window. It was very hard to find and unreadable when I did eventually find it. She told me to go to the closest window and get the number from there. I told her that the windows were nothing alike but she said that would be okay. After taking my information she said
Westerville Window Installers Provider Name Locked
would call me back.
I heard from
Westerville Window Installers Provider Name Locked
on either Saturday or Sunday. (Please note that I was not expecting a prompt response being the holidays, and as I stated it was not an emergency.) When I answered the phone, he did not introduce himself or state his company. He simply said "I'm calling about your window. I have a question. What color is the sash?"
I told him I didn't know.
He said to look outside. Was it white outside and inside?
I told him it was white outside and wood inside.
He said, "No, it's white inside and outside."
I was a little baffled because I was looking at my window and he was not, but I said "Okay."
He then told me he would call me back with an estimate.
That was the entire conversation and my first
Westerville Window Installers Provider Name Locked
that there could be a problem.
He called me again on Mon.
Westerville Window Installers Provider Name Locked
. 30th and told me it would be X amount of money to order the sash with an additional charge for labor and the earliest they could come would be next week, and if I wanted to go ahead with this I needed to put a check in the mail or drop it off at their office.
I truly don't remember the amount he quoted me because I was too busy thinking the following:
Is this guy really giving me a quote on a window based on my own measurements and a conversation I had with his receptionist? and
What is he talking about a sash? I have broken glass not a broken sash. I don't even know if I need glass replaced or the whole CUSTOM window replaced.
How can this guy possibly be giving me a price right now?
I politely explained to him that I wasn't sure he understood my problem as well as the fact that I was uncomfortable with him ordering anything based on my measurements of a curved window.
"What do you mean a curved window?" he asked.
"I mean it's curved, arched on top."
"Does it open?" he asked - Information I had already provided.
"No. It is a custom designed, arched, double paned window. The outside pane is broken and needs to be repaired or replaced."
His response was "Well, if you want me to come look at it and measure it, it will cost you $65 and I can't come until the weather gets warmer. Or you can e-mail me a picture so I can see what you're talking about."
I chose option B. He gave me his e-mail address (which sounded more like a personal e-mail than a business one) and I e-mailed him 3 pictures. Two pictures of the window from different
Westerville Window Installers Provider Name Locked
and a close up of the
Westerville Window Installers Provider Name Locked
label in case he could read it better than I could.
After sending the pictures I got on here to check A&D's rating - It's an A., though the listing for Perma View is rated lower (not sure why there are 2 different names for this company, same address, phone number & contact person - not
Westerville Window Installers Provider Name Locked
). I noticed
Westerville Window Installers Provider Name Locked
is listed by name in the Perma View reviews as being rude and problematic.
I immediately chose another company from this site which I had planned to do anyway, after getting an estimate. I called the other company on
Westerville Window Installers Provider Name Locked
. 30 and they promptly sent someone out to measure my window on Tuesday
Westerville Window Installers Provider Name Locked
. 31st, New Years Eve, - with no charge. The estimate was spot on - a glass only replacement. I hired them on the spot. (Will write a review for them as soon as work is complete.)
I finally heard back from
Westerville Window Installers Provider Name Locked
about the pictures I sent on Friday,
Westerville Window Installers Provider Name Locked
. 3.
"Hello,
Westerville Window Installers Provider Name Locked
?" - not my name, btw.
"No." was my response.
"I'm calling about your window." Once again no introduction of himself or his company. "Does that window open?"
Sigh. "No."
"Well, I think I can come look at it next week."
"Thanks,
Westerville Window Installers Provider Name Locked
, but I've already hired someone else."
"Okay." Click.
I have no idea if this is a good company. It has some very good reviews, but 1 gruff and unresponsive employee is all it takes to drive a customer away.
- GRETCHEN & JEFFREY G.
A

Rating
Hot Tub Building:
Westerville Window Installers Provider Name Locked
designed, planned, and built a free standing room in my backyard to house my free standing hot tub room. The construction was amazing and they handled the ENTIRE job, even clearing the land and grinding down a stump to make way for the room.
Westerville Window Installers Provider Name Locked
not only ground down the stump for the room, they also searched my property and ground down my other stumps - FOR FREE! As if that wasn't enough, they then hauled my 1000 pound hot tub around from my side yard, to my back yard and installed it in the room AMAZING!
Fence:
Westerville Window Installers Provider Name Locked
replaced my entire backyard fence, hauled away the old fence and did a beautiful job, however, when they inspected the finished project,
Westerville Window Installers Provider Name Locked
didn't like the look of one section, so he ordered it torn down and replaced (at his cost). I thought it looked fine, but, it wasn't good enough for them, so they made it even better.
Deck/Patio Room:
Westerville Window Installers Provider Name Locked
designed an integrated deck, dog run, and patio room on the back of my house, complete with removable glass window panels. The work was flawless and the cedar interior is gorgeous. They incorporated lights, and ceiling fans exactly where we wanted them. Outstanding work.
Wood Walkway:
Westerville Window Installers Provider Name Locked
constructed a wood walkway in my backyard that connects my patio room, to my shed, to my hot tub room. Again, flawlessly designed and flawlessly constructed.
Kitchen Cabinet Fabrication:
Westerville Window Installers Provider Name Locked
fabricated a kitchen cabinet that enclosed my microwave oven, which was suspended above my
Westerville Window Installers Provider Name Locked
. Other companies wanted hundreds of dollars because the cabinet was an odd shape and the stain had to be matched.
Westerville Window Installers Provider Name Locked
did the whole job for a fraction of the quoted prices and the fabricated cabinet looks identical to the other cabinets.
Front Door Replacement:
Westerville Window Installers Provider Name Locked
replaced my front entry door. We got price quotes for the door,
Westerville Window Installers Provider Name Locked
thought they were too high, so he went to Lowes and negotiated a replacement door at about 50% the price we were quoted. He installed it in about three hours and we love it.
Daughter's Basement:

Westerville Window Installers Provider Name Locked
completely finished my daughter's basement around the corner from us and he did an amazing job, even working around a massive strength training set in the basement. Again, I got a quote to finish the ceiling,
Westerville Window Installers Provider Name Locked
thought it was too high, so he did the work himself at half the price. The basement is beautiful and my daughter is thrilled! Again, I got a price for glass block windows, again
Westerville Window Installers Provider Name Locked
said it was too high and he did the work for a fraction of the price.
Daughter's Deck:

Westerville Window Installers Provider Name Locked
installed a cedar deck on my daughter's house that is amazing, AND, they installed it in three days and then came back a few months later, power washed it and sealed it.
Westerville Window Installers Provider Name Locked
is an AMAZING business, and, they really do business the old-fashioned way. They are craftsman, true craftsman who love their work. The pride themselves in doing MORE than they were hired to do!


- Alan P.
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All Window Installers in Westerville, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 Nation Contracting

Cherry Laurel St
Blacklick, OH

123 Exteriors Inc

635 Park Meadow Rd
Westerville, OH

123 Exteriors Inc

2777 Finley Rd
Downers Grove, IL

1800REMODEL

5850 West Third St.
Los Angeles, CA

1800USAHOME

2050 Integrity Dr S
Columbus, OH

1st All American Properties LLC

7602 Pine Ridge Ct
New Albany, OH

1st Security Home Security

3525 Ellicott Mills Dr
Ellicott City, MD

360 Degree Remodeling

2685 Sherwood Road
Columbus, OH

360construction

1529 Bunchline Lane
Westerville, OH

A Brush of Class Painting Services Inc

11828 Crouse-Willison Rd
Croton, OH

A Buckeye Construction LLC

1856 Ridgebury Dr
Hilliard, OH

A Custom Roof & Spouting

1816 Montgomery Ave.
Fairborn, OH

A Force of Nature Complete Restoration SVC, LLC

3436 CROFFUT PL.S.E.
Washington, DC

A Job Well Done Again

572 S. Nelson Rd
Columbus, OH

A Tigerseye Home Improvement

Country Club
Whitehall, OH

A to Z Remodeling LLC

7313 S Range Line Rd
Englewood, OH

A-K CONSTRUCTION

PO BOX 248
Covington, OH

A.I.S Renovations LTD

3899 Grove City Rd
Grove City, OH

AA ALWAYS AFFORDABLE

1933 E DUBLIN GRANVILLE RD
Columbus, OH

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